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Canon printer FAXPHONE L100 User Manual

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71
Maintenance and Management
 Manage Using the Report and List Functions  
Print out reports or lists to view communication status, address book information, or 
settings, for monitoring the machine.
1 Press [  ] (Report).
2 Press [▲] or [▼] to highlight , and then press [OK].
3 Press [▲] or [▼] to highlight a report or list, and then press [OK].
Numbers that are registered in the address book (coded 
di
aling codes, one-touch keys, and groups) 
 Information about the machine and settings
 Fax...

Page 72

72
 Memo 
   

Page 73

73
Clear Jams  ………………………………………………\
…………… 74Clearing Document Jams in the Feeder……………………………… 75
Cl

earing Paper Jams Inside the Machine  …………………………… 75
Resolve a Displayed Message ………………………………………… 78
Resolv e a

n Error Code ………………………………………………\
… 79
Improve Output Quality ………………………………………………\
 80
Resolve a Problem  ………………………………………………\
…… 82
Troubleshooting
This chapter describes how to clear pape r jams and how to cope with problems 
that you cannot solve. 

Page 74

74
 Clear  Jams 
When  appears on the display, a paper jam has occurred in the feeder or 
inside the machine. To remove the jammed document or paper, follow the instructions on 
the display.
  Paper jam.
Press [  ] to
display steps.
WARNING
When removing jammed documents or paper:
Use caution to avoid paper cuts.
When removing jammed paper or in spec
 ting the inside of the machine:
Do not allow necklaces, bracelets, or other metal objects to touch the inside of the 
m a

chine, as this may result in...

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Tr o u b l e s h o o t i n g
Clearing Document Jams in the Feeder
After removing any document loaded in the feeder, follow the procedure below to remove 
jammed documents.
1 Lift the operation panel.
 
2 Remove any jammed document by pulling it gently.
 
3 Lower and close the operation panel until it is locked.
 
Þ
※  Push down the operation panel until it is locked.
Clearing Paper Jams Inside the Machine
Follow the procedure below to remove jammed paper.
1 Lift the upper unit, and then open the...

Page 76

76
3  Remove any jammed paper by pulling it gently.
 
4 Gently pull any jammed paper downward from between the fi xing unit 
(A) and roller (B) until the leading edge emerges from the machine.
 
(B)
(A)
5 When the leading edge emerges, hold both sides of the jammed paper 
and carefully pull it out.
 
6 Lift the dust cover, and then remove any paper loaded in the paper 
cassette.
 
7 Remove any jammed paper by pulling it gently.
  

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Tr o u b l e s h o o t i n g
8 Reload paper into the paper cassette, and then lower the dust cover.
9 Insert the toner cartridge, close the toner cover, and then lower the 
upper unit.
CAUTION
¢£¢£
¢£¢#£
Do not touch the fi  xing unit (A).
Touching the fi xing unit (A) may cause 
bu rn

s as it becomes very hot during 
use.
Do not touch the transfer roller (B).
Touching the transfer roller may 
damag
 e the machine. 

Page 78

78
 Resolve a Displayed Message 
This sections describes some of messages related to the toner, memory, and paper.
For more details about other messages, see [Tr o u b l e s h o o t i n g]  
[ Onscreen Messages ] in the e-manual.
Message Cause Action
 The toner cartridge may not 
be
 installed properly, or may 
be damaged.  Reinstall the toner cartridge. If the message continues to appear, 
the toner cartridge may be damaged. Contact your local authorized 
Canon dealer or the Canon help line.
 The toner...

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Tr o u b l e s h o o t i n g
 Resolve an Error Code 
If an error occurs, a report that contains a 3-digit error code is printed. Locate the error code in the table and follow the 
recommended actions to resolve the problem.
Job No.
Address
Name
Start Time
Call Length
Sheets
Result0123
0123456789
name
01/01 02:07 AM
0115
1
NG
#018  Busy/No Signal   
Error code
Error Code Cause
Action
#001 A document jam has occurred. Remove the jammed document.
#003 Transmission failed due to the high 
volum

e of...

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Error Code CauseAction
#099 A user canceled a job that is 
pr
o

cessing to be sent or received.  Try to send or receive the document again. 
#995 A document waiting to be sent or 
r
e

ceived has been canceled by a 
user. Try to send or receive the document again.
Improve Output Quality 
Follow the recommended actions for each symptom to improve the output quality.
If you cannot solve the problem with the following actions, see 
[
Tr o u b l e s h o o t i n g ] in the e-Manual.
Symptom ExampleAction...
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