Canon printer Color imageCLASS MF9170c User Manual

12-8
Clearing Jams
Troubleshooting
1 
Hold both sides of any jammed paper and 
gently pull it out.
Do not force a jammed paper out of the machine.
If the jammed paper cannot be removed easily,  
proceed to the next step.
2 
Close the stack bypass tray.
Stack Bypass Tray
If a screen similar to the one shown below appears on the display, remove the jammed paper from the stack 
bypass tray. Then press the right Any key to display the next procedure. 

12-9
Clearing Jams
Troubleshooting
 3
 Open and close the front cover to reset 
the machine.
Close the front cover gently holding the handle 
(A).
Be careful not to get your fingers caught. 

12-10
Clearing Jams
Troubleshooting
Paper Drawer 1
If a screen similar to the one shown below appears on the display, remove the jammed paper from the paper 
drawer. Then press the right Any key to display the next procedure.
1 
Using the handle, pull the paper drawer 
half way out.
2 
Push downward on the jammed paper as 
you remove it.
Do not force a jammed paper out of the machine.
Doing so may  result in the feed roller coming off.
If the jammed paper cannot be removed easily,  
proceed to the next...

12-11
Clearing Jams
Troubleshooting
1 
Using the handle, pull the paper drawer 
half way out.
2 
Push downward on the jammed paper as 
you remove it.
Do not force a jammed paper out of the machine.
Doing so may  result in the feed roller coming off.
If the jammed paper cannot be removed easily,  
proceed to the next step.
Optional Paper Drawer (Paper Drawer 2)
If a screen similar to the one shown below appears on the display, remove the jammed paper from the 
optional paper drawer. Then press the right...

12-12
Clearing Jams
Troubleshooting
3 
Gently push the optional paper drawer 
back into the machine until it clicks into 
place in the closed position.
4 
Open and close the front cover to reset 
the machine.
If you are using the stack bypass tray, close it 
before opening the front cover.
Close the front cover gently holding the handle 
(A).
Be careful not to get your fingers caught. 

12-13
Clearing Jams
Troubleshooting
1 
Open the front cover
If you are using the stack bypass tray, close it 
before opening the front cover.
Open the front cover gently holding the handle 
(A).
When removing jammed paper, be sure to 
place paper on the transfer belt of the delivery 
feeder unit to protect the belt.
Do not place any object on or touch the 
transfer belt (A) of the delivery feeder unit. The 
transfer belt of the delivery feeder unit is 
supplied with a function that cleans itself,...

12-14
Clearing Jams
Troubleshooting
2 
Hold both sides of any jammed paper and 
pull it out in the direction of the arrow.
Gently remove the jammed paper in the 
direction of the arrow to prevent unfixed toner 
from spilling.
When removing the paper, be careful not to 
touch the transfer belt of the delivery feeder 
unit or toner cartridge.
Do not force a jammed paper out of the 
machine. 
If the jammed paper cannot be removed easily,  
proceed to the next step.
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3 
Hold both sides of any jammed...

12-15
Clearing Jams
Troubleshooting
6 
Remove the jammed paper while lifting 
the duplex print transport guide.
Do not force a jammed paper out of the machine.
If the jammed paper cannot be removed easily,  
proceed to the next step.
7 
Lower the duplex print transport guide 
until it clicks into its original position.
Make sure that the duplex print transport guide is 
closed completely. If the duplex print transport 
guide is not closed completely, this may result in 
misfeeds or paper jams.
8 
Hold...

12-16
Clearing Jams
Troubleshooting
1 
Lift the scanning platform (A) until it is 
locked.
2 
Open the fixing cover, holding it by its left 
tab (A).
Fixing Unit
If a screen similar to the one shown below appears on the display, remove the jammed paper from the fixing 
unit. Then press the right Any key to display the next procedure.
10
 Close the front cover.
Be careful not to get your fingers caught. 

12-17
Clearing Jams
Troubleshooting
The fixing unit and its surroundings inside the 
machine are hot during use. Make sure the fixing 
unit is completely cool before removing the 
jammed paper. Touching the fixing unit when it is 
still hot may result in burns.
3 
Hold both sides of any jammed paper and 
gently pull it out.
Do not force a jammed paper out of the machine.
If the jammed paper cannot be removed easily,  
proceed to the next step.
4 
Close the fixing cover.
5 
Lower the scanning platform.
Be...