Canon printer Color imageCLASS MF9170c User Manual

11-20
Transporting the Machine
Maintenance
4 
If you are using the stack bypass tray, fold 
stack bypass tray extension, push back 
the auxiliary tray into place, and then 
close the stack bypass tray.
5 
Pull out the paper drawer gently.
6 
Hold the paper drawer with both hands 
and remove it from the machine.
Remove the Cassette Feeding Unit-AC1 from the 
machine if it is installed. To remove the Cassette 
Feeding Unit-AC1, perform the installation 
procedure in reverse. (See the sheet “Cassette...

11-21
Transporting the Machine
Maintenance
7 
Pick up the machine using the hand grips 
on the left, right and back of the machine.
Be sure at least two people carry the machine.
Do not lift the machine by any of its 
attachments. Dropping the machine can cause 
personal injury.
If you have a back problem, make sure to check 
the weight of this machine before carrying. 
(See “Specifications
,” on p. 14-2.)
If you need to install the Cassette Feeding Unit-
AC1 in the machine, place the feeder at the...

11-22
Transporting the Machine
Maintenance 

Troubleshooting
This chapter explains how to respond to paper and original jams, as well as to error messages.
Troubleshooting
Chapter
12
Clearing Jams .............................................................12-2
Original Jams  ...................................................................... 12-3
Paper Delivery Tray  ........................................................... 12-5
Duplex Unit  ........................................................................\
. 12-6
Stack Bypass Tray...

12-2
Clearing Jams
Troubleshooting
Clearing Jams
When , , or  appears on the display, remove the jammed paper from the machine. The screen 
indicating the location of the paper jam and the procedure for clearing the paper jam 
appears on the display, and it remains there until the paper jam is entirely cleared.
Check the following if you experience repeated paper jams:Check that the paper you are using meets the requirements for use. (See “Paper 
Requir

ements,” on p. 2- 7.)
Make sure you have removed...

12-3
Clearing Jams
Troubleshooting
1 
Open the feeder cover.
2 
Hold both sides of any jammed original 
and gently pull it out.
Do not force a jammed original out of the 
machine.
If the jammed original cannot be removed easily,  
proceed to the next step.
3 
Open the inner cover, holding it by its 
front tab (A).
4 
Lift the release lever (A) until it clicks into 
place.
Original Jams
If a screen similar to the one shown below appears on the display, remove the jammed original from the 
feeder. Then...

12-4
Clearing Jams
Troubleshooting
5 
Remove the jammed original.
Do not force a jammed paper out of the machine 
as it may tear.
6 
Return the release lever (A) to its original 
position.
7 
Close the inner cover.
8 
Close the feeder cover.
9 
Load the original in the feeder again. 

12-5
Clearing Jams
Troubleshooting
1 
Hold both sides of any jammed paper and 
gently pull it out.
Do not force a jammed paper out of the machine.
If the jammed paper cannot be removed easily,  
proceed to the next step.
If unfixed toner is on the removed paper, it may 
adhere to the paper to be printed next.
2 
Open and close the front cover to reset 
the machine.
If you are using the stack bypass tray, close it 
before opening the front cover. Use the handle 
(A) to gently close the front cover.
Be...

12-6
Clearing Jams
Troubleshooting
1 
Lift the scanning platform (A) until it is 
locked. 
2 
Open the inner cover, holding it by its 
center tab (A).
3 
Hold both sides of any jammed paper and 
gently pull it out.
Do not force a jammed paper out of the machine.
If the jammed paper cannot be removed easily,  
proceed to the next step.
4 
Close the inner cover.
Duplex Unit
If a screen similar to the one shown below appears on the display, remove the jammed paper from the duplex 
unit. Then press the right...

12-7
Clearing Jams
Troubleshooting
5 
Lower the scanning platform.
Be careful not to get your fingers caught.
6 
Open and close the front cover to reset 
the machine.
If you are using the stack bypass tray, close it 
before opening the front cover.
Close the front cover gently holding the handle 
(A).
Be careful not to get your fingers caught.