Canon PowerShotG7X Mark II User Guide

191
Troubleshooting 
If you think there is a problem with the camera, first check the following. 
If the items below do not solve your problem, contact a Canon Customer 
Support Help Desk.Power
Nothing happens when the power button is pressed.
 ● Confirm that the battery pack is charged ( = 18). ●
Confirm that the battery pack is inserted facing the correct way ( = 19). ●
Confirm that the memory card/battery cover is fully closed ( = 19). ●
Dirty battery terminals reduce battery performance. Try cleaning...

192
No AF frames are displayed and the camera does not focus when the 
shutter button is pressed halfway.
 ●To have AF frames displayed and the camera focus correctly, try composing the 
shot with higher-contrast subject areas centered before you press the sh\
utter 
button halfway. Otherwise, try pressing the shutter button halfway repeatedly.
Subjects in shots look too dark. ●Raise the flash and set the flash mode to [] (= 95). ●
Adjust brightness by using exposure compensation ( = 78). ●
Adjust...

193
Linear noise is recorded. ●Linear noise may be recorded if lights or other sources of bright light \
are visible 
on the shooting screen in an otherwise dark scene. Recompose the shot so\
 that 
the bright light source is not visible on the shooting screen or nearby.
Playback
Playback is not possible.
 ● Image or movie playback may not be possible if a computer is used to ren\
ame 
files or alter the folder structure.
Playback stops, or audio skips. ●Switch to a memory card that you have performed...

194
Cannot send images. ●The destination device has insufficient storage space. Increase the storage space 
on the destination device and resend the images.
 ●The write-protect switch of the memory card in the destination camera is set to 
the locked position. Slide the write-protect switch to the unlocked position.
 ●RAW images cannot be sent. For images captured in both JPEG and RAW 
format, only the JPEG version is sent. However, RAW images can be sent using 
Image Sync.
 ●Images are not sent to CANON...

195
Unidentified Image/Incompatible JPEG/Image too large./Cannot play back 
MOV/Cannot play back MP4
 ●Unsupported or corrupt images cannot be displayed. ●It may not be possible to display images that were edited or renamed on \
a 
computer, or images shot with another camera.
Cannot magnify!/Cannot rotate/Cannot modify image/Cannot modify/
Cannot assign to category/Unselectable image./No identification 
information
 ●The following functions may be unavailable for images that were renamed \
or 
already...

196
Disconnected/Receiving failed/Sending failed ●You may be in an environment where Wi-Fi signals are obstructed. ●Avoid using the camera’s Wi-Fi function around microwave ovens, Bluetooth 
devices, and other devices that operate on the 2.4 GHz band. ●Bring the camera closer to the other device you are trying to connect to\
 (such as 
the access point), and make sure there are no objects between the devic\
es.
 ●Check the connected device to make sure it is not experiencing errors.
Sending failed...

197
(21) Remaining time (= 220)
(22)
 Histogram ( = 113)
(23)
 Quick Set menu ( = 29)
(24)
 Focus range ( = 87, = 87), 
AF lock ( = 94)
(25)
 AF frame ( = 89), Spot AE point 
frame ( = 79)
(26)
 Grid lines ( = 106)
(27)
 AE lock ( = 78), FE lock 
( = 96)
(28)
 Shutter speed ( = 100, = 101)
(29)
 Aperture value ( = 101)
(30)
 Electronic level ( = 51)
(31)
 Exposure level ( = 101) (32)
 ISO speed (
= 80)
(33)
 Zoom bar ( = 34)
(34)
 Hybrid Auto mode ( = 36)
(35)
 Camera shake warning ( = 37)
(36)
 Wind...

198
(28) Image quality / Frame rate 
(movies) ( = 50), Group 
playback ( = 117)
(29)
 Compression (image quality) 
( = 97) / Recording pixels 
( = 50), Digest movies 
( = 36), RAW ( = 98), MP4 
(movies), Albums  ( = 136)(30)
 Still images: Recording pixel 
setting (
= 220) 
Movies: Playback time ( = 220)
(31)
 File size
 ● Some information may not be displayed when viewing images on 
a TV ( = 179).
Playback (Detailed Information Display)
(
1 )(
3 )(
2 )
(
4 ) (
5) (
6) (
7) (
8)(
9)(10)(11) (12) (13)
(...

199
Summary of Movie Control Panel
The following operations are available on the movie control panel, 
accessed as described in “Viewing” (= 110).
Touch to display the volume panel, and then touch [][] to 
adjust the volume. At a volume of 0, [] is displayed.
Play
Slow Motion (To adjust the playback speed, press the [][] 
buttons or turn the [] dial. No sound is played.)
Skip Backward* or Previous Clip ( = 135) (To continue skipping 
backward, keep holding down the [] button.)
Previous Frame (For...

200
Functions and Menu Tables
Functions Available in Each Shooting Mode
Shooting Mode
Function
Exposure Compensation ( = 78)*1O O O O– –O O O O O O O O O O O O O O O O O O O O O O O O
ISO Speed 
(
= 80) AUTO
*1
O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O
ISO 125 – 12800*1O O O O– – – – – – – – – – – – – – – – – – – – – – –O– –
Drive Mode 
( =
 44)
*1O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O
– – – – – –O– – – – – – – – – – – – – – – – – – – – – – – –
*1O O O O–O–O– – – –...