Canon PowerShot G15 User Guide

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Troubleshooting
Shooting Movies
The	elapsed	time	shown	is	incorrect,	or	recording	is	interrupted.•	Use	the	camera	to	format	the	memory	card,	or	switch	to	a	card	that	supports	high-
speed	recording.	Note	that	even	if	the	elapsed	time	display	is	incorrect,	the	length	of	movies	on	the	memory	card	corresponds	to	the	actual	recording	time	( =		223,	305).
[]	is	displayed	and	shooting	stops	automatically.The	camera’s	internal	memory	buffer	filled	up	as	the	camera	could	not	record	to	the	memory	card	quickly	enough.	Try	one	of	the	following	measures.
•	 Use	the	camera	to	perform	low-level	formatting	of	the	memory	card	(=		224).
•	 Lower	the	image	quality	(=		84).
•	 Switch	to	a	memory	card	that	supports	high-speed	recording	(=		305).
Zooming	is	not	possible.•	 Zooming	is	not	possible	when	shooting	movies	in	[]	(=		104)	and	[]	(=		121)	modes.
Subjects	look	distorted.•	Subjects	that	pass	in	front	of	the	camera	quickly	may	look	distorted.	This	is	not	a	malfunction.
Playback
Playback	is	not	possible.•	Image	or	movie	playback	may	not	be	possible	if	a	computer	is	used	to	rename	files	or	alter	the	folder	structure.	Refer	to	the	Software Guide	(=		30)	for	details	on	folder	structure	and	file	names.
Playback	stops,	or	audio	skips.•	Switch	to	a	memory	card	that	you	have	performed	low-level	formatting	on	with	the	camera	(=		224).
•	 There	may	be	brief	interruptions	when	playing	movies	copied	to	memory	cards	that	have	slow	read	speeds.
•	 When	movies	are	played	on	a	computer,	frames	may	be	dropped	and	audio	may	skip	if	computer	performance	is	inadequate.
Sound	is	not	played	during	movies.•	Adjust	the	volume	(=		28,	218)	if	you	have	activated	[Mute]	(=		218)	or	the	sound	in	the	movie	is	faint.
•	 No	sound	is	played	for	movies	shot	in	[]	(=		104)	or	[]	(=		121)	mode	because	audio	is	not	recorded	in	these	modes.  
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Troubleshooting
Computer
Cannot	transfer	images	to	a	computer.When	attempting	to	transfer	images	to	the	computer	via	a	cable,	try	reducing	the	transfer	speed	as	follows.
•	 Press	the		button	to	enter	Playback	mode.	Hold	the		button	down	as	you	press	the		and		buttons	at	the	same	time.	On	the	next	screen,	press	the	
	buttons	to	choose	[B],	and	then	press	the		button.
Eye-Fi Cards
Cannot	transfer	images	(=		274). 
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On-Screen Messages
If	an	error	message	is	displayed,	respond	as	follows.
No
	memory	card•	 The	memory	card	may	be	inserted	facing	the	wrong	way.	Reinsert	the	memory	card	facing	the	correct	way	(=		19).
Memory	card	locked•	The	write-protect	tab	of	the	memory	card	is	set	to	the	locked	position.	Switch	the	write-protect	tab	to	the	unlocked	position	(=		18).
Cannot	record!•	 Shooting	was	attempted	without	a	memory	card	in	the	camera.	To	shoot,	insert	a	memory	card	facing	the	correct	way	(=		19).
Memory	card	error	(=		224)•	 If	the	same	error	message	is	displayed	even	when	you	have	inserted	a	formatted	memory	card	facing	the	correct	way,	contact	a	Canon	Customer	Support	Help	Desk	(=		19).
Insufficient	space	on	card•	There	is	not	enough	free	space	on	the	memory	card	to	shoot	(=		53,	93,	123,	161)	or	edit	images	(=		206	–	211).	Either	erase	unneeded	images	( =		196,	197)	or	insert	a	memory	card	with	enough	free	space	(=		18).
Charge	the	battery	(=		17)
No
	Image.•	 The	memory	card	does	not	contain	any	images	that	can	be	displayed.
Protected!	(=		192)
Unidentified
	Image/Incompatible	JPEG/Image	too	large./Cannot	play	back	AVI/RAW•	 Unsupported	or	corrupt	images	cannot	be	displayed.
•	 It	may	not	be	possible	to	display	images	that	were	edited	or	renamed	on	a	computer,	or	images	shot	with	another	camera.
Cannot	magnify!/Cannot	play	back	this	content	in	Smart	Shuffle/
Cannot	rotate/Cannot	modify	image/Cannot	register	this	image!/
Cannot	modify/Cannot	assign	to	category/Unselectable	image./No	identification	information•	 The	following	functions	may	be	unavailable	for	images	that	were	renamed	or	already	edited	on	a	computer,	or	images	shot	with	another	camera.	Note	that	starred	(*)	functions	are	not	available	for	movies.		
Magnify*	(=		189),	Smart	Shuffle*	(=		191),	Categorize	( =		203),	Rotate	(=		200),	Edit*	(=		206	–	211),	Assign	as	Start-up	Image*	(=		222),	Print	List*	(=		266),	Photobook	Set-up*	(=		271),	and	Edit	ID	Info*	(=		187	–	188).
•	 Grouped	images	cannot	be	processed	(=		117). 
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On-Screen	Messages
Invalid	selection	range•	When	specifying	a	range	for	image	selection	(=		194,	198,	205,	269),	you	attempted	to	choose	an	initial	image	that	was	after	the	final	image,	or	vice-versa.
Exceeded	selection	limit•	 More	than	998	images	were	selected	for	Print	List	(=		266)	or	Photobook	Set-up	(=		271).	Choose	998	images	or	less.
•	 Print	List	(=		266)	or	Photobook	Set-up	(=		271)	settings	could	not	be	saved	correctly.	Reduce	the	number	of	selected	images	and	try	again.
•	 You	attempted	to	choose	more	than	500	images	in	Protect	(=		192),	Erase	(=		196),	Favorites	(=		202),	My	Category	(=		203),	Print	List	(=		266),	or	Photobook	Set-up	(=		271).
Communication	error•	 An	excessive	amount	of	images	(approx.	1,000)	on	the	memory	card	prevented	printing	or	image	transfer	to	a	computer.	To	transfer	the	images,	use	a	commercially	available	USB	card	reader.	To	print,	insert	the	memory	card	directly	into	the	printer	card	slot.
Naming	error!•	The	folder	could	not	be	created	or	images	could	not	be	recorded,	because	the	highest	supported	folder	number	(999)	for	storing	images	on	the	card	has	been	reached	and	the	highest	supported	image	number	(9999)	for	images	in	folders	has	been	reached.	In	the	[3]	menu,	change	[File	Numbering]	to	[Auto	Reset]	(=		225),	or	format	the	memory	card	(=		223).
Lens	Error•	This	error	may	occur	if	the	lens	is	held	while	it	is	moving,	or	when	the	camera	is	used	in	dusty	or	sandy	locations.
•	 Frequent	display	of	this	error	message	may	indicate	camera	damage.	In	this	case,	contact	a	Canon	Customer	Support	Help	Desk.
A	camera	error	was	detected	(error number )•	If	this	error	message	is	displayed	immediately	after	a	shot,	the	image	may	not	have	been	saved.	Switch	to	Playback	mode	to	check	for	the	image.
•	 Frequent	display	of	this	error	message	may	indicate	camera	damage.	In	this	case,	write	down	the	error	number	(Exx)	and	contact	a	Canon	Customer	Support	Help	Desk.
File	Error•	 Correct	printing	(=		259)	may	not	be	possible	for	photos	from	other	cameras	or	images	that	have	been	altered	using	computer	software,	even	if	the	camera	is	connected	to	the	printer. 
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On-Screen	Messages
Print	error•	Check	the	paper	size	setting	(=		263).	If	this	error	message	is	displayed	when	the	setting	is	correct,	restart	the	printer	and	complete	the	setting	on	the	camera	again.
Ink	absorber	full•	 Contact	a	Canon	Customer	Support	Help	Desk	to	request	assistance	with	ink	absorber	replacement.  
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On-Screen Information
Shooting (Information Display)
	Histogram	(=		176)	 Battery	level	(=		287)	 Camera	orientation*	 White	balance	correction	(=		135)	 My	Colors	(=		137)	 Eye-Fi	connection	status	(=		274)	 Self-timer	(=		64)	 Camera	shake	warning	(=		57)	 Metering	method	(=		127)	 Still	image	compression	(=		160),	Resolution	(=		81)	 Recordable	shots	(=		305)	 Movie	quality	(=		84)	 Remaining	time	(=		305)
	 Digital	zoom	magnification	(=		63),	Digital	tele-converter	(=		144)	 AF	frame	(=		145),	Spot	AE	point	frame	(=		127)	 Focusing	range	(=		142),	AF	lock	(=		152),	IS	mode	icon	(=		61)	 Shooting	mode	(=		290),	Scene	icon	(=		59)	 Flash	mode	(=		154),	LED	light	(=		251)	 Red-eye	correction	(=		82)	 Flash	exposure	compensation	/	Flash	output	level	(=		156,	165)
	 Exposure	level	(=		164)	 ISO	speed	(=		129)	 i-Contrast	(=		132)	 ND	filter	(=		133)	 Grid	lines	(=		166)	 AE	lock	(=		126),	FE	lock	(=		157)	 Shutter	speed	(=		162,	164)	 Electronic	level	(=		86)	 Aperture	value	(=		163,	164)	 Exposure	compensation	level	(=		125)	 Date	stamp	(=		67)	 White	balance	(=		134)
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On-Screen	Information
	 Mercury	lamp	correction	(=		83)	 AEB	shooting	(=		131)	/	Focus	bracketing	(=		153)	 Drive	mode	(=		139)
	 Zoom	bar	(=		54)	 Blink	detection	(=		88)	 Image	stabilization	(=		160)	 Time	zone	(=		220)
	 Wind	filter	(=		85)	 MF	indicator	(=		143)	 Exposure	shift	bar	(=		119)	 Exposure	compensation	bar	(=		125)
*	
:	Regular	orientation,	:	Held	vertically
The	camera	detects	the	shooting	orientation	and	adjusts	settings	for	optimal	shots.	Orientation	is	also	detected	during	playback,	and	in	either	orientation,	the	camera	automatically	rotates	images	as	needed.
However,	the	orientation	may	not	be	detected	correctly	when	the	camera	is	pointed	straight	up	or	down.
Battery	LevelAn	on-screen	icon	or	message	indicates	the	battery	charge	level.
Display Details
Sufficient	charge
Slightly	depleted,	but	sufficient
(Blinking	red)
Nearly	depleted	–	charge	the	battery	soon
[Charge
	the	battery] Depleted	–	charge	the	battery	immediately  
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On-Screen	Information
Playback (Detailed Information Display)
	 Switch	display	(histogram)	(=		176)	 My	Category	(=		203)	 Exposure	compensation	level	(=		125),	Exposure	shift	level	(=		119)	 ND	filter	(=		133)	 White	balance	(=		134),	White	balance	correction	(=		135)	 Histogram	(=		176)	 Image	editing	(=		206	–	2 11)	 Compression	(image	quality)	(=		160)	/	Resolution	(=		81),	RAW	(=		159),	MOV	(movies)	 Print	list	(=		266)	 ISO	speed	(=		129),	Playback	speed	(=		105,	121)
	 Shooting	mode	(=		290)	 Transferred	via	Eye-Fi	(=		274)	 Battery	level	(=		287)	 Metering	method	(=		127)	 Folder	number	-	File	number	(=		225)	 Current	image	no.	/	Total	no.	of	images	 Shutter	speed	(still	images)	(=		162),	Image	quality	/	Frame	rate	(movies)	(=		84)	 Aperture	value	(=		163,	164),	Image	quality	(movies)	(=		84)	 Flash	(=		154,	155),	Flash	exposure	compensation	(=		156)
	 Focusing	range	(=		142)	 File	size	 Still	images:	Resolution	(=		305)	
Movies:	Movie	length	(=		305)	 Protection	(=		192)	 Favorites	(=		202)	 My	Colors	(=		137,	209)	 Shooting	date/time	(=		20)	 Red-eye	correction	(=		82,	2 11 )	 i-Contrast	(=		132,	210)	 Movies	(=		54,	174)	 Group	playback	(=		185)	 Movie	Digest	Playback	(=		185) 
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On-Screen	Information
•	Some	information	may	not	be	displayed	when	viewing	images	on	a	TV	(=		239).
Summary	of	Movie	Control	Panel	in	“Viewing”	(=		174)
Exit
Play
Slow	Motion	(To	adjust	the	playback	speed,	press	the	< q>	buttons	or	turn	the		dial.	No	sound	is	played.)
Skip	Backward*	(=		28,	175)	or	Previous	Clip	(=		215)
(To	continue	skipping	backward,	keep	holding	down	the	< m>	button.)
Previous	Frame	(For	fast-rewind,	keep	holding	down	the		button.)
Next	Frame	(For	fast-forward,	keep	holding	down	the		button.)
Skip	Forward*	(=		28,	175)	or	Next	Clip	(=		215)
(To	continue	skipping	forward,	keep	holding	down	the	< m>	button.)
* Edit
	(=		213)
Shown	when	you	have	selected	a	movie	created	in	[]	mode	(=		215).
c Shown
	when	the	camera	is	connected	to	a	PictBridge-compatible	printer	(=		259).
*	Displays
	the	frame	approx.	4	sec.	before	or	after	the	current	frame.
•	 To	skip	forward	or	back	during	movie	playback,	press	the		buttons.  
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Shooting	Mode
Function
D B M G AKKE
IS P t x
vT
Y E
Exposure	Compensation	(
=		125)
*1*1–O O O–O O OO O O O O O O O O–O O O O O O O– – – – –
ISO	Speed	(=		129)
*1*1–O O O O O O OO O O O O O O O O O O O O O O O O O O O O O
																				*1*1O O O O–O– –– – – – – – – – – – – – – – – – – – – – – –
White	Balance	Correction	(=		134)
*1*1O O O O– – – –– – – – –
*2– – – – – – – – – – – – – – – –
Flash	(=		154)*3
*1*1– – –O O O O OO O O–O O O– – –O O O O O O O O O– – –h *1*1O O O O–O O OO O O–O O O–O–O O O O O O O O O– – –
Z*1*1–O–O*4O– –– – – –
*4– – –O– – – – – – – – – – – – –
! *1*1O O O O O O O OO O O O O O O O O O O O O O O O O O O O O O
Metering	Method	(=		127)*1*1O O O O O O O OO O O O O O O O O O O O O O O O O O O O O O
	*1*1O O O O–O– –– – – – – – – – – – – – – – – – – – – – – –
Shutter	Speed	(=		162,	164)*1*1O–O– – – – –– – – – – – – – – – – – – – – – – – – – – –
Aperture	Value	(=		163,	164)*1*1O O– – – – – –– – – – – – – – – – – – – – – – – – – – – –
Program	Shift	(=		126)O O–O O O–O– –– – – – – – – – – – – – – – – – – – – – – –
AE	Lock/FE	Lock	(=		126,	157)O O–O O O–O– –– – – – – – – – – – – – – – – – – – – – – –
AE	Lock	(Movie)/Exposure	Shift	(=		119)– – – – – – – – – –– – – – – – – – – – – – – – – – – – –O O–AF	Lock	(when	assigned	to	the		button)	(=		152)O O O O O O–O O O– – –O O O O–O O O O O O O O O O O O O O
Focusing	Range	(=		97,	142,	152)
*1*1O O O O O O O OO O O O O O O O O O O O O O O O O O O O O Oe
*1*1O O O O–O O O– – –O O–O–O O O O O O O O O O O O O O	/	8– – – – – – – – – –– – – – –O– – – – – – – – – – – – – – – –/AF	Lock
*1*1O O O O–O O O– – –O O O O– –O O O O O O O O O O O O OMove	AF	Frame	(=		147) *1*1O O O O– – – –– – – – – – – – – – – – – – – – – – – – – –
Resize	AF	Frame	(=		147)*1*1O O O O–O O–– – –O–O O– – –O– –O O O O O O O O OFace	Select	(=		151)O O O O O O O O O OO O O O– –O– –O O– –O O O O O O O O OTracking	AF	(=		68)O O O O O O O–O–– – –O–O O– – –O– – – –O O O O– – –
Screen	Display	(=		46)Off
*
1*1O O O O O–O–– – –O– –O O– – – – – – – – – – – – – –Display	1*1*1O O O O O O O OO O O O O O O O O O O O O O O O O O O O O ODisplay	2*1*1O O O O O O O O–O O O O O O O O O O O O O O O O O O O O O
Functions and Menu Tables
Functions Available in Each Shooting Mode
*1		Options	vary	depending	on	the	assigned	shooting	mode.
*2	Advanced	settings	not	available.
*3		Set	to	[!]	when	the	flash	is	down,	but	otherwise	selection	is	possible	when	the	flash	is	up.
*4	Not	available,	but	switches	to	[ Z]	in	some	cases.
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