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Canon Pixma Mx850 Quick Start Guide

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    							series
    Quick Start Guide
    Quick Start Guide
    Office All-In-One
    series
    QT5-1147-V01 XXXXXXXX © CANON INC. 2008 PRINTED IN THAILAND The following ink tanks are compatible with this product.
    For information on product specifications, please visit our website at 
    www.usa.canon.com
     
    						
    							
    Getting Help from Canon
    Help Us Help You Better
    Before you contact Canon, please record the following information.
    Serial Number (located on the inside of the product): _____________________________________
    Model Number (located on the top of the product): _______________________________________
    Setup CD-ROM number (located on the CD-ROM): ______________________________________
    Purchase Date: __________________________________________________________________
    Customer Technical Support Sequence*
    1. Internet — www.canontechsupport.com
    For quick and comprehensive self-help in an  intuitively guided interactive troubleshooting 
    environment, the place to start is our helpful  tech support web site. In addition, the latest 
    driver downloads, answers to frequently asked ques tions, product information, and “where to 
    buy” instructions are found here.
    2. Email Tech Support — www.canontechsupport.com
    For individual attention to a  special issue, try emailing our friendly technical support 
    representatives, specially train ed to communicate quick, easy, and logical solutions to your 
    inquiries within 24 hours.
    3. Toll-Free Live Tech Support — (1-800-828-4040)
    This option provides live  telephone technical support, free  of service charges, Monday- 
    Saturday (excluding holidays) , during your product’s 1 year limited warranty period. 
    Telephone Device for the Deaf (T DD) support is available at (1-866-251-3752).
    4. Extended Serv ice and Support — www.canonesp.com
    Canon CarePAK Extended Service Plan is a  cost-attractive and easy-to-use extended 
    service program that provides up to three full  years of service and support coverage at a very 
    attractive price. CarePAK offers toll-fr ee Canon technical support and includes Canon’s 
    superb InstantExchange product replacement  program. For further information about 
    extending your Canon serv ice and support, call (1-800-385-2155), or visit our Web site at 
    www.canonesp.com . CarePAK must be purchased during your product’s warranty period.
    For more information and updated program s pecifics, please visit our web site at 
    www.canontechsupport.com .
      * Support program specifics are subject to change without notice.
    Ordering Information
    For additional supplies, use the fo llowing descriptions and order numbers.
    Description Order #
    Ink Tanks
    CLI-8 Black 0620B002
    PGI-5 Black 0628B002
    CLI-8 Yellow 0623B002
    CLI-8 Magenta 0622B002
    CLI-8 Cyan 0621B002
    Canon Specialty Papers
    Glossy Photo Paper Credit Card Size (100 sheets)  9157A023
    High Resolution Paper (8.5 x 11/ 100 sheets)  1033A011
    Matte Photo Paper (4 x 6/ 120 sheets)  7981A014
    Matte Photo Paper (8.5 x 11/ 50 sheets)  7981A004
    Photo Paper Glossy (4 x 6/ 50 sheets)  0775B021
    Photo Paper Glossy (4 x 6/ 100 sheets)  0775B022
    Photo Paper Glossy (8.5 x 11/ 50 sheets) 0775B023
    Photo Paper Glossy (8.5 x 11/ 100 sheets)  0775B024
    Photo Paper Plus Double Sided (5 x 7/ 10 sheets)  9981A006
    Photo Paper Plus Double Sided (8.5 x 11/ 10 sheets)  9981A005
    Photo Paper Plus Double Sided Album Kit (5 x 7)  0041B005
    Photo Paper Plus Double Sided Album Kit (8.5 x 11)  0041B006
    Photo Paper Plus Glossy (4 x 6/ 50 sheets)  7980A012
    Photo Paper Plus Glossy (4 x 6/ 120 sheets)  7980A022
    Photo Paper Plus Glossy (5 x 7/ 20 sheets)  7980A019
    Photo Paper Plus Glossy (8.5 x 11/ 20 sheets) 7980A006
    Photo Paper Plus Glossy II (4 x 6/ 50 sheets)  2311B022
    Photo Paper Plus Glossy II (4 x 6/ 100 sheets) 2311B023
    Photo Paper Plus Glossy II (5 x 7/ 20 sheets)  2311B024
    Photo Paper Plus Glossy II (8 x 10/ 20 sheets) 2311B025
    Photo Paper Plus Glossy II (8.5 x 11/ 20 sheets) 2311B001
    Photo Paper Plus Semi-gloss (4 x 6/ 50 sheets)  1686B014
    Photo Paper Plus Semi-gloss (8 x 10/ 20 sheets)  1686B017
    Photo Paper Plus Semi-gloss (8.5 x 11/ 20 sheets)  1686B020
    Photo Paper Pro (4 x 6/ 20 sheets)  1029A014
    Photo Paper Pro (4 x 6/ 75 sheets)  1029A027
    Photo Paper Pro (8 x 10/ 20 sheets)  1029A059
    Photo Paper Pro (8.5 x 11/ 15 sheets)  1029A004
    All Occasion Photo Cards (4 x 8/ 50 sheets)  1029A069
    Photo Stickers (16 stickers/sheet, 5 sheets/pack)  0001C001
    Call  1-800-OK-CANON  to locate a dealer near you, or visit the Canon eStore at 
    www.estore.usa.canon.com .
    © 2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark 
    or trademarks in other countries. All other product and brand names are trademarks of their respective owners.
     
    						
    							Office All-In-One
    Quick Start Guide
    series
     
    						
    							© CANON INC. 2008 All rights reserved. No part of this publication may be transmitted or copied in 
    any form whatsoever without the express written permission.
    Disclaimer
    Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide 
    to your Canon PIXMA MX850 series Office All-In-One. All statements, technical information and 
    recommendations in this manual and in any guides or related documents are believed reliable, but 
    the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended 
    to be, nor should they be understood to be, representation or warranties concerning the products 
    described.
    Depending on your application program, operations may differ. For details, refer to the instruction 
    manual of your application. The steps described in this manual are in Windows Vista™ operating 
    system Ultimate Edition (hereafter referred to as “Windows Vista”) and Mac
    ® OS X v.10.4.x.
    All information regarding non-Canon products was compiled from publicly available information. No 
    representation is made regarding the accuracy thereof.
    As an 
    ENERGY STA R® Partner, Canon Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
    About Consumables
    Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.
    Trademarks
    z“Microsoft” is a registered trademark of Microsoft Corporation.
    z“Windows” is a trademark of Microsoft Corporation, registered in the U.S. and other countries.
    z“Windows Vista” is a trademark of Microsoft Corporation.
    z“Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries.
    z“Bluetooth” is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.
     
    						
    							
    Table of Contents
    1
    Introduction.....................................................2
    Safety Precautions .........................................3
    Before Using the Machine ............................. 6
    Included Items ................................................ 6
    Operation Panel.............................................. 6
    How to Navigate Menus on the LCD .............. 9
    Turning the Machine On and Off .................. 14
    Handling the Original Document ................... 16
    Loading Printing Paper ................................. 20
    Copying .........................................................35Making Copies .............................................. 35
    Setting Items ................................................. 36
    Using Useful Copy Functions ....................... 38
    Printing from a Memory Card ...................... 39Memory Cards Supported by 
    This Machine ................................................ 39
    Printable Image Data .................................... 40
    Inserting the Memory Card ........................... 40
    Removing the Memory Card ......................... 42
    Printing the Photo Displayed on the LCD 
    (Display photo).............................................. 42
    Using Useful Printing Functions.................... 43
    Setting Items ................................................. 44
    Printing by Using the Photo Index Sheet ...... 46
    Printing from Your Computer ...................... 47Printing with Windows................................... 47
    Printing with Macintosh................................. 48
    Scanning Images .......................................... 49Scanning Methods ........................................ 49
    Printing Photographs Directly from a PictBridge Compliant Device .............51
    Printing Photographs Directly from 
    a PictBridge Compliant Device ..................... 51
    About PictBridge Print Settings..................... 53
    Faxing ............................................................57Preparing the Machine for Fax ..................... 57
    Registering Sender Information .................... 62
    Registering Recipients for the Speed Dial .... 71
    Sending Faxes.............................................. 80
    Using Useful Sending Functions................... 88
    Receiving Faxes ........................................... 90
    Using Useful Receiving Functions ................ 98
    Document Stored in Memory ........................ 99
    Summary of Reports and Lists ................... 103
    Routine Maintenance .................................107Replacing an Ink Tank ................................ 107
    Keeping the Best Printing Results .............. 113
    When Printing Becomes Faint or 
    Colors Are Incorrect .................................... 114 Printing the Nozzle Check Pattern.............. 115
    Examining the Nozzle Check Pattern ......... 116
    Print Head Cleaning ................................... 117
    Print Head Deep Cleaning .......................... 118
    Aligning the Print Head ............................... 119
    Cleaning Your Machine .............................. 125
    Troubleshooting......................................... 131An Error Message Is Displayed 
    on the LCD ................................................. 133
    LCD Cannot Be Seen At All........................ 138
    An Unintended Language Is Displayed 
    on the LCD ................................................. 138
    Cannot Install the MP Drivers ..................... 139
    Cannot Connect to Computer Properly ...... 140
    Print Results Not Satisfactory ..................... 141
    The Print Result Not Satisfactory 
    When Copying ............................................ 144
    Printing Does Not Start ............................... 145
    Machine Moves But Ink Is Not Ejected ....... 146
    Paper Does Not Feed Properly .................. 146
    Paper Does Not Feed from the Paper 
    Source Specified in the Printer Driver ........ 147
    Paper Jams ................................................ 148
    Document Jams in the ADF........................ 152
    Message Appears on the Computer 
    Screen ........................................................ 156
    Error Message Appears on a PictBridge 
    Compliant Device ....................................... 159
    Cannot Print Properly through Bluetooth 
    Communication........................................... 160
    Cannot Print Properly from a Photo Index 
    Sheet .......................................................... 161
    Cannot Remove a Memory Card ................ 161
    Scanning Problems .................................... 161
    Problems Receiving Faxes ......................... 162
    Problems Sending Faxes ........................... 165
    Telephone Problems .................................. 166
    Appendix..................................................... 167How to Use the Documentation Provided... 167
    Reading the On-screen Manuals ................ 168
    Solution Menu (Windows only) ................... 169
    My Printer (Windows only).......................... 169
    Specifications ............................................. 170
    Legal Limitations on Use of Your Product 
    and Use of Images ..................................... 174
    Users in the U.S.A. ..................................... 175
    Users in Canada ......................................... 180
    Users in New Zealand ................................ 181
    Index............................................................ 182
     
    						
    							2Introduction
    Introduction
    This Quick Start Guide uses the following symbols to indicate important information. Always observe 
    the instructions indicated by these symbols.
    Warning
    Instructions that, if ignored, could result in death or serious personal injury caused by incorrect 
    operation of the equipment. These must be observed for safe operation.
    Caution
    Instructions that, if ignored, could result in personal injury or material damage caused by incorrect 
    operation of the equipment. These must be observed for safe operation.
    Important
    Instructions that must be observed for safe operation.
     
    						
    							3 Safety Precautions
    Safety Precautions
    Please read the safety warnings and cautions provided in this manual to ensure that you use the 
    machine safely. Do not attempt to use the machine in any way not described in this manual.
    Warning
    zThis product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, 
    please move away from this product and consult your doctor.
    zYou may cause an electric shock, fire, or damage the machine if you ignore any of these safety 
    precautions.
    Choosing a locationDo not place the machine close to flammable solvents such as alcohol or thinners.
    Power supplyNever attempt to plug in or unplug the machine from the power supply when your hands are wet.
    Always push the plug all the way into the power outlet.
    Never damage, modify, stretch or excessively bend or twist 
    the power cord. Do not place heavy objects on the power 
    cord.
    Never plug the machine into a power socket that is shared 
    with other equipment (extension lead/cord, 2- or 3-way 
    adapter, etc.).
    Never use the machine if the power cord is bundled or knotted.
    If you detect smoke, unusual smells or strange noises around the machine, immediately unplug 
    the machine at the power supply and call for service.
    Periodically, unplug the machine and use a dry cloth to wipe 
    off any dust or dirt collected on the plug and the power outlet. 
    If the machine is placed at a location exposed to a lot of dust, 
    smoke, or high humidity, the dust collected on the plug 
    absorbs moisture and may cause insulation failure and fire.
    If you hear thunder, disconnect the power supply of the machine and refrain from using it. Leaving 
    the machine plugged in may cause fire, electric shock, or damage to the machine, depending on 
    the thunder storm.
    Use the power cable included with the machine.
     
    						
    							4Safety Precautions
    Cleaning the machineUse a damp cloth to clean the machine. Never use 
    flammable solvents such as alcohol, benzene or thinners.
    If flammable solvents come in contact with electrical 
    components inside the machine, it could cause a fire or 
    electric shock.
    Always unplug the machine from the power outlet before cleaning the machine.
    If you accidentally switch the machine on while cleaning it, you could injure yourself or damage the 
    machine.
    Maintaining the 
    machineDo not attempt to disassemble or modify the machine. There are no user serviceable parts inside 
    the machine.
    The machine contains high-voltage components. Never attempt any maintenance procedure not 
    described in this guide.
    Working around the 
    machineDo not use highly flammable sprays near the machine.
    This could cause a fire or electric shock if the spray comes into contact with electrical components 
    inside the machine.
    Caution
    You may cause injury or damage the machine if you ignore any of these safety precautions.
    Choosing a locationDo not install the machine in a location that is unstable or subject to excessive vibration.
    Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or 
    close to a heating source.
    To avoid the risk of fire or electric shocks, install the machine in a location with an ambient 
    temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
    Do not place the machine on a thick rug or carpet.
    Do not place the machine with its back attached to the wall.
    Power supplyEnsure that the area around the power outlet is kept clear at 
    all times so you can easily unplug the power cord if 
    necessary.
    Never remove the plug by pulling on the cord.
    Do not use an extension lead/cord.
     
    						
    							5 Safety Precautions
    Working around the 
    machineNever put your hands or fingers in the machine while it is printing.
    When moving the machine, carry the machine at both ends.
    Do not hold the Operation Panel.
    Do not place any object on the machine.
    Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, 
    thinners, etc.) on top of the machine.
    If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for 
    service.
    Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak 
    and damage the machine.
    When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The 
    Platen Glass may break and cause injury.
    Print Heads and ink 
    tanksKeep ink tanks out of the reach of children.
    In case ink is accidentally licked or swallowed, rinse out mouth or give one or two glasses of water 
    to drink.
    If irritation or discomfort occurs, obtain medical advice immediately.
    In case ink gets in contact with eyes, rinse with water immediately.
    In case ink gets in contact with skin, wash with soap and water immediately.
    If irritation to eyes or skin persists, obtain medical advice immediately.
    Do not shake Print Heads or ink tanks.
    Ink may leak out and stain clothing or the surrounding area.
    Never touch the electrical contacts on a Print Head after 
    printing.
    The metal parts may be very hot and could cause burns.
    Do not throw ink tanks into fire.
    IMPORTANT SAFETY INSTRUCTIONSWhen using your telephone equipment, basic safety precautions should always be followed to 
    reduce the risk of fire, electric shock and injury to persons, including the following:
    1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or 
    laundry tub, in a wet basement or near a swimming pool.
    2. Avoid using this product during an electrical storm. There may be a remote risk of electric 
    shock from lightning.
    3. Do not use this product to report a gas leak in the vicinity of the leak.
    SAVE THESE INSTRUCTIONS
     
    						
    							6Before Using the Machine
    Before Using the Machine
    Included Items
    Check that all the following items are in the box. If anything is missing or damaged, contact your 
    Canon service representative.
    zMachine
    zSetup CD-ROM
    zEasy Setup Instructions (Setup Sheet)
    zNetwork Setup Guide
    zQuick Start Guide
    zPrint Head
    zInk tanks (CLI-8BK, PGI-5BK, CLI-8Y, CLI-8M, CLI-8C)
    zPower cord
    zTelephone line cable
    zA4 Matte Photo Paper (MP-101) (for Automatic Print Head Alignment)
    zAdditional documents
    * A USB cable is necessary to connect the machine with your computer.
    * A LAN cable is necessary to connect the machine to the network.
    Operation Panel
    (1) ON/OFF button
    Turns the machine on and off. Before turning on the machine, make sure the Document 
    Cover is closed.
    (2) COPY button
    Switches the machine to copy mode. Flashes when you turn on the machine.
    Note
    zThe machine cannot receive faxes when the power is turned off.
    zThe power cannot be turned off while the machine is sending or receiving a fax, or when 
    there are unsent faxes stored in the machine’s memory.
    (1) (2) (3)(4) (5) (6) (8) (11) (12) (13) (14)
    (15) (16)
    (18) (21)
    (22)
    (24)(26)(28)(9) (10)
    (7)
    (19)
    (20)(23)(25)(27)
    (17)(17)
     
    						
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