Canon Pixma Mp160 User Guide

Chapter 10 89Troubleshooting
Ink Does Not Come Out/Printing Is Blurred/Colors 
Are Wrong/White Streaks/Straight Lines Are 
Misaligned/Cannot Print To End Of Job
CauseAction
FINE Cartridge is empty. Replace the FINE Cartridge, and close the Scanning Unit.
If printing is not finished yet, just press [OK] (MP180) / [Black] or [Color] 
(MP160) on the machine to continue printing in the “no ink” state. Replace 
the FINE Cartridge with a new one as soon as possible after printing has 
finished. The machine may...

90Chapter 10Troubleshooting
There is some foreign matter in the 
Auto Sheet Feeder.Check and remove any foreign matter.
The Paper Output Tray is closed. Open the Paper Output Tray.
Unnecessary print jobs are queued./
Computer problems.Restart your computer. It may solve the problem.
Delete an undesired print job, if there is any. Use Canon IJ Status Monitor 
in Windows or [Printer Setup Utility] (or [Print Center]) in Macintosh for 
the deletion.
1. Open the printer properties dialog box.
2. Click the...

Chapter 10 91Troubleshooting
„When Copying
The size of the print data is too large.Check the size of the print data. For Windows XP and Windows 2000, if the 
size of the data is too large, part of it may be lost. When the spool format 
is EMF, follow the procedure below.
1. Open the printer properties dialog box.
2. On the [Page Setup] tab, click [Print Options].
3. Select the [Reduce spool data size] check box, and click [OK].
NoteWhen Reduce spool data size is set, the print quality may be degraded....

92Chapter 10Troubleshooting
Back Of Paper Is Smudged/Paper Does Not Feed 
Properly/Printed Surface Is Scratched
CauseAction
Inside of the machine is dirty. If the inside of the machine is dirty, printed paper may be smudged.
Follow the steps described below to clean the inside of the machine.
1. Ensure that the machine is turned on and there is no paper loaded in 
the Auto Sheet Feeder.
2. Place A4/Letter-size plain paper in landscape, horizontally fold it in half.
3. Unfold the paper, and load the paper...

Chapter 10 93Troubleshooting
„Paper Curls/Ink Blots
Inappropriate paper type is used.
zCheck to see if the paper you are printing on is too thick. See “General 
Paper Guidelines” on page 16.
zNote that smudging may occur at the top and bottom edges of the 
paper when using Borderless Printing. Ensure that the paper you are 
using is compatible with Borderless Printing.
Thick paper is used. When printing on thick paper, set the Paper Thickness Lever to the right.
This widens the gap between the FINE...

94Chapter 10Troubleshooting
Paper Jams
The media type is not selected 
correctly on the Operation Panel.Ensure that the media type selected on the Operation Panel matches that 
of the paper loaded.
CauseAction
Paper jams in the paper output slot/
Auto Sheet Feeder.
Landscape Credit Card-sized paper 
jams inside the machine.Remove the paper according to the following procedure.
1. Slowly pull the paper out, either from the Auto Sheet Feeder or from the 
paper output slot, whichever is easier.
zIf the...

Chapter 10 95Troubleshooting
Cannot Print Properly From A Photo Index Sheet 
(MP180)
An Unintended Language is Displayed on the LCD 
(MP180)
CauseAction
 is displayed. Make sure all required boxes on the Photo Index Sheet are filled in, and 
that the sheet is set in the correct position and orientation on the Platen 
Glass.
See “Printing By Using The Photo Index Sheet” on page 39.
CauseAction
The language you want to be 
displayed is not selected.Select the language according to the following procedure....

96Chapter 10Troubleshooting
Cannot Print Properly From The Digital Camera
The following are the possible errors that may occur when printing directly from a digital still camera 
or digital video camcorder*, and the countermeasures to eliminate them.
*Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera 
or camera.
NotezPictBridge compatible digital cameras can be connected to your machine for 
direct printing.
zThis section describes errors that are...

Chapter 10 97Troubleshooting
*1 To resume printing, you can press [OK] (MP180) / [Black] or [Color] (MP160) on the machine 
instead of selecting [Continue].
Waste tank (ink absorber) full / Ink 
absorber full This error message indicates that the ink absorber is nearly full.
The machine has a built-in ink absorber to hold the ink used during 
FINE Cartridge cleaning, for example.
You can continue printing by selecting Continue
*1 on the display on 
your camera.
However, because printing is disabled once...

98Chapter 10Troubleshooting
Cannot Install The MP Driver
CauseAction
Unable to proceed beyond 
the Printer Connection 
screen.Reinstall the MP Driver.
1. Click [Cancel] on the [Printer Connection] screen.
2. Click [Start Over] on the [Installation Failure] screen.
3. Click [Back] on the screen that appears next.
4. Click [Exit] on the [Welcome] screen, then remove the CD-ROM.
5. Turn the machine and the computer OFF.
6. Restart the computer.
7. Carefully follow the procedures described in the Easy Setup...