Canon Pixma Ip4500 Quick Start Guide

57
Routine Maintenance
Cleaning Your Printer
This section describes the cleaning procedure  that is needed to maintain your printer.
„Cleaning the Exterior of the Printer
Be sure to use a soft cloth such as eyeglas ses cleaning cloth and wipe off dirt on the surface 
with it gently. Smooth out wrinkles on the cloth if necessary before cleaning.
„ Cleaning the Paper Feed Roller (Roller Cleaning)
Clean the paper feed roller if paper is not fed pr operly. Cleaning the paper feed roller will wear 
the...

58Routine Maintenance
8Confirm the displayed message and click  OK.
The paper that is loaded in the printer will feed through the printer and be ejected.
9Confirm the displayed message and click  OK.
If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the 
Rear Tray with a moistened cotton swab or the li ke. Rotate the roller (A) manually as you clean 
it. Do not touch the roller with your fingers; rota te it with the cotton swab. If this does not solve 
the...

59
Routine Maintenance
8Make sure that the paper feed roller stops rotating. When the message appears, 
load three sheets of A4 or Letter-sized plain paper in the paper source you selected 
in step 3.
9Confirm the displayed message, and then click  OK.
The paper that is loaded in the printer will feed through the printer and be ejected.
If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the 
Rear Tray with a moistened cotton swab or the li ke. Rotate the...

60Routine Maintenance
zCleaning with the Printer Driver (Bottom Plate Cleaning)
1Make sure that the printer is on and then remove any paper from the Rear Tray.
2Press the Open button to open the Paper Ou tput Tray and extend the Output Tray 
Extension.
3Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then 
unfold the paper. 
4Load this and only this sheet of paper in the 
Rear Tray with the open side to the front.
Notez Make sure that the Inner Cover is closed.
Cleaning the...

61
Routine Maintenance
5Open the printer properties dialog box.
6Click the  Maintenance  tab, and then  Bottom Plate Cleaning .
7Confirm the displayed message and click  Execute.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate 
Cleaning again.
If the problem is not resolved after performi ng cleaning twice, the protrusions inside the 
printer may be stained. Clean them according to...

62Routine Maintenance
7Click Bottom Plate Cleaning .
8Confirm the displayed message and click  Execute.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate 
Cleaning again.
If the problem is not resolved after performi ng cleaning twice, the protrusions inside the 
printer may be stained. Clean them according to instructions. See “Cleaning the Protrusions 
Inside the Printer” on page 62.
z...

63
Troubleshooting
Troubleshooting
This section describes troubleshooting tips for  problems you may encounter when using the printer.
z “Cannot Install the Printer Driver” on page 64
z “Cannot Connect to Computer Properly” on page 65
z “Print Results Not Satisfactory” on page 66
z “Printer Does Not Start” on page 70
z “Printer Moves But Ink Is Not Ejected” on page 71
z “Paper Does Not Feed Properly” on page 72
z “Paper Does Not Feed from the Paper Source Specified in the Printer Driver” on page 72
z...

64Troubleshooting
Cannot Install the Printer Driver
CauseAction
Unable to proceed beyond the Printer 
Connection screen. If you were unable to proceed beyond the Printer Connection screen, follow the 
procedure below to reinstall the printer driver.
(1)
Click  Cancel  on the  Printer Connection  screen.
(2) Click  Start Over  on the Installation Failure  screen.
(3) Click  Back on the screen that appears next.
(4) Click  Exit on the  PIXMA XXX  screen (where “ XXX” is your printer’s name), 
then remove...

65
Troubleshooting
Cannot Connect to Computer Properly
„ Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work
„“This Device Can Perform Faster” Message Is Displayed
CauseAction
Your system environment is not fully 
compatible with USB 2.0 Hi-Speed. If your system environment is not fully compatible with USB 2.0 Hi-Speed, the 
printer will operate at a lower speed provided under USB 1.1. In this case, the 
printer operates properly but printing speed may slow down due to 
communication...

66Troubleshooting
Print Results Not Satisfactory
If the print result is not satisfactory such as  white streaks, misaligned lines, and uneven colors, 
confirm the paper and print quality settings first.
z Check 1: Do the page size and media type settings match the size and 
type of the loaded paper?
When these settings are incorrect,  you cannot obtain a proper print result. If you are printing a 
photograph or an illustration, incorrect paper type  setting may reduce the quality of printout color....