Canon Pixma Ip3500 Quick Start Guide

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Users in the U.S.A. 
„Regulatory Information
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10311
This device complies with Part 15 of the FCC Ru les. Operation is subject to the following two 
conditions: (1) This device may not cause harmful in terference, and (2) this device must accept any 
interference received, including interf erence that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC Rules.  These limits are designed to provide reasonable 
protection against harmful interference in a resid ential installation. This equipment generates, uses 
and can radiate radio frequency energy and, if  not installed and used in accordance with the 
instructions, may cause harmful inte rference to radio communications.
However, there is no guarantee that interference will  not occur in a particular installation. If this 
equipment does cause harmful interference to ra dio or television reception, which can be 
determined by turning the equipment off and on, t he user is encouraged to try to correct the 
interference by one or more of the following measures:
z Reorient or relocate the receiving antenna.
z Increase the separation between the equipment and receiver.
z Connect the equipment into an outlet on a circuit di fferent from that to which the receiver is 
connected.
z Consult the dealer or an experienc ed radio/TV technician for help.
Use of a shielded cable is required to  comply with Class B limits in Subpart B of Part 15 of the FCC 
Rules.
Do not make any changes or modifications to  the equipment unless otherwise specified in the 
manual. If such changes or modifica tions should be made, you could be required to stop operation of 
the equipment.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
1-516-328-5600
„ Canon U.S.A., INC. LIMITED WARRANTY --- (USA Only)
The limited warranty set forth below is given by  Canon U.S.A., Inc. (“Canon USA”) with respect to 
the new or refurbished Canon-brand product (“Produc t”) packaged with this limited warranty, when 
purchased and used in the United States only.  
The Product is warranted against defects in  materials and workmanship under normal use and 
service (a) for a period of one (1) year from the dat e of original purchase when delivered to you in 
new condition in its original container or (b) fo r 90 days from the date of original purchase for 
refurbished Products.  Product returned to a Canon U SA repair facility or a Canon USA Authorized 
Service Facility (“ASF”), and proven to be defecti ve upon inspection will be (a) repaired utilizing new, 
remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a 
refurbished Product, as determined by the Canon USA repair facility or the ASF. Warranty repair or 
replacement shall not extend the  original warranty period of the Product.  A dated proof of purchase 
is required at the time of warranty service.  A c opy of your dated bill of sale will satisfy this 
requirement.  This warranty does not cover any acce ssories, or any consumables, such as paper or 
ink cartridges, as to which there  shall be no warranty or replacement.  
 
						

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This limited warranty shall only apply if the Product is used in conjunction with compatible 
computers, peripheral equipment and software.  Ca non USA shall have no responsibility for such 
items except for compatible Canon brand peripheral equipment covered by a separate warranty 
(“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the 
terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed 
with the Product are sold “as is” and without  warranty of any kind by Canon USA, including any 
implied warranty regarding merchantability or fitness  for a particular purpose, and all such warranties 
are disclaimed.  The sole warranty, if any, with  respect to such non-Canon brand items is given by 
the manufacturer or producer thereof. 
This limited warranty covers all defects encounter ed in normal use of the Product and does not apply 
in the following cases: 
(a) Loss of or damage to the Product due to abus e, neglect, mishandling, improper packaging 
by you, alteration, accident, electrical current  fluctuations, improper use, failure to follow 
operating or maintenance instructions in,  or environmental conditions prescribed in, Canon 
USA’s user’s manual or other documentation,  or services performed by someone other than 
a Canon USA repair facility or ASF.  Without  limiting the foregoing, dropping the Product, 
scratches, and abrasions will be  presumed to have resulted from misuse, abuse or failure to 
operate the Product as set forth in the user’s  manual or other documentation for the Product. 
(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including  non-Canon ink cartridges or refilled ink ca rtridges, that cause damage to the Product or 
cause abnormally frequent service  calls or service problems. 
(c) If the Product has had its serial number or dating defaced, altered or removed. 
ANY SYSTEM SOFTWARE (WHETHER FACT ORY LOADED ON THE PRODUCT OR 
CONTAINED ON THE SOFTWARE DISKETTE S OR CD-ROMS ENCLOSED WITH, OR 
ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR 
FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE 
WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE 
MANUFACTURER’S LICENSE AGREEMENT DIST RIBUTED THEREWITH, INCLUDING ANY 
LIMITATIONS AND DISCLAIMERS THEREON.  PLEASE CONTACT CANON USA IMMEDIATELY 
IF YOU HAVE NOT RECEIVED A COPY OF  THE SOFTWARE MANUFACTURER’S LICENSE 
AGREEMENT. 
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR 
FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE 
APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO 
OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY 
ANY PERSON OR ENTITY WITH RESPECT TO  THE PRODUCT SHALL BIND CANON USA, OR 
ITS ASF.  (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED 
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA 
SHALL NOT BE LIABLE FOR LOSS OF REVENU ES OR PROFITS, INCONVENIENCE, EXPENSE 
FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION 
OF DATA, OR ANY OTHER SPECIAL, INCIDENT AL OR CONSEQUENTIAL DAMAGES CAUSED 
BY THE USE, MISUSE, OR INABILITY TO  USE THE PRODUCT REGARDLESS OF THE LEGAL 
THEORY ON WHICH THE CLAIM IS BASED, AND  EVEN IF CANON USA OR ITS ASF HAS BEEN 
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND 
AGAINST CANON USA OR ITS ASF BE GREATE R IN AMOUNT THAN THE PURCHASE PRICE 
OF THE PRODUCT CAUSING THE ALLEGED DAMA GE. WITHOUT LIMITING THE FOREGOING, 
YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR 
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, 
USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED 
SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF.  (SOME STATES 
DO NOT ALLOW THE EXCLUSION OR LIMITATI ON OF INCIDENTAL OR CONSEQUENTIAL 
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.)  THIS 
LIMITED WARRANTY SHALL NOT EXTEND TO  ANYONE OTHER THAN THE ORIGINAL 
 
						

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PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A 
GIFT, AND STATES YOUR EXCLUSIVE REMEDY. 
Canon USA offers a range of customer technical support* options: 
z Interactive troubleshooting, e-mail technical s upport, the latest driver downloads and answers to 
frequently asked questions ( www.canontechsupport.com ) 
z Toll-free live technical support Monday—Sat urday (excluding holidays) at 1-800-828-4040 
z Telephone Device for the Deaf (TDD-1-866-251-3752) 
z Repair or Exchange Service Options: 
In the event service is required for the Product during the limited warranty period, Canon USA 
offers two hardware support options: 
Authorized Service Facility Carry-In / Mail-In Service 
Canon USA’s Carry-In/Mail-In Service provides  repair or exchange, at Canon USA’s option, 
through Canon USA’s Authorized Service Faci lity (ASF) network. The name and telephone 
number of the ASF(s) near you may be obtained from Canon USA’s Web site at 
www.canontechsupport.com  or by calling the Canon USA Customer Care Center at 1-800-
828-4040, or any time while speaking to a technica l support person.  A Product covered by this 
limited warranty will be repaired or exchanged,  as determined by Canon USA, and returned 
without charge by the ASF. 
InstantExchange Service ** 
A Canon Customer Care Center or ASF technici an will attempt to diagnose the nature of the 
problem and, if possible, correct it over the te lephone. If the problem cannot be corrected over 
the telephone, and you elect the InstantExchange  option, a reference number will be issued to 
you. You will be asked for the Product serial nu mber and other information pertaining to your 
Product and for a ship-to location for the r eplacement Product (must include street address). 
The Canon USA repair facility will ship out t he replacement Product prepaid by Canon USA.After 
receipt of the replacement Product (with instructi ons and a prepaid waybill), follow the enclosed 
instructions on how to ship your product to the  Canon USA repair facility.  Your Product must be 
returned in the shipping carton in which the r eplacement Product was packed and include the 
reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF SALE), and a 
complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS WITH THE 
YOUR PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO RETAIN YOUR 
PRINTHEAD, INK CARTRIDGE(S) AND TANK(S). 
InstantExchange Service exchanges your Produc t with a replacement Product, which will 
normally be shipped the same day if your request  for this service is by 3 p.m. E.T. Monday 
through Friday, except holidays. Canon USA does not guarantee same day shipment in the 
event of the occurrence of factors beyond its  reasonable control. The replacement Product you 
receive may be a refurbished or reconditioned uni t and will be covered for the balance of the 
period remaining on your origin al limited warranty. NOTE THAT BY USING THIS SERVICE YOU 
WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL 
RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME 
THE PROPERTY OF CANON USA. InstantExchange  warranty program service is available only 
during the express limited-warranty period for your  Product and only in the continental United 
States, Alaska and Hawaii during such period. 
This limited warranty gives you specific legal righ ts, and you may also have other rights, which vary 
from state to state.  
* Support program specifics are subj ect to change without notice. 
** InstantExchange warranty service is subject to th e availability of refurbished or new replacement 
units.
 
						

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Canon U.S.A., Inc. 
One Canon Plaza 
Lake Success, NY 11042 
USA 
Canon is a registered trademark of Canon Inc. 
© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and 
may also be a registered trademark in other countries. 
 
						

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Index
A
Appendix 70
B
Before Using the Printer 2
CCanon U.S.A., Inc. Limited Warranty - U.S. Only 77
Cleaning exterior
 44
inside 48
protrusions inside the printer 51
roller 44
I
Ink Lamp ink level indication on the computer 24
ink level indication on the printer 23
L
Loading Printing Paper envelopes 14
Front Tray 12
Rear Tray 10
recommended paper and requirements 5
small-sized paper 16
MMedia cannot use 6
specialty 4
Media Type 5
NNozzle Check Pattern examining 32
printing 30
P
Print Head aligning 38
cleaning 33
deep cleaning 36
Printing from Your Computer 17
Macintosh 18
Windows 17
Printing Photographs Directly from a Compliant  Device
 19
PictBridge print settings 21
R
Replacing Ink Tanks 25
ink status information 23
Routine Maintenance 23
replacing ink tanks 25
S
Safety Precautions 74
Specialty Media 4
Specifications general
 72
PictBridge 72
System Requirements 73
T
Troubleshooting 52
Turning off the Printer 3
Turning on the Printer 2
 
						

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							Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside of the product): _________________________________________
Model Number (located on the top of the product): ___________________________________________
Setup CD-ROM number (located on the CD-ROM): __________________________________________
Purchase Date: ______________________________________________________________________Customer Technical Support Sequence*1. Internet 
—
 www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting 
environment, the place to start is our helpful tech support web site. In addition, the latest driver 
downloads, answers to frequently asked questions, product information, and “where to buy” 
instructions are found here.
2. Email Tech Support 
— www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support representatives, 
specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.
3. Toll-Free Live Tech Support 
—
 (1-800-828-4040)
This option provides live telephone technical support, free of service charges, Monday-
Saturday (excluding holidays), during your product’s 1 year limited warranty period. 
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support 
— www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service 
program that provides up to three full years of service and support coverage at a very attractive price. 
CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange 
product replacement program. For further information about extending your Canon service and 
support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be 
purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at 
www.canontechsupport.com.
  * Support program specifics are subject to change without notice.
Ordering InformationFor additional supplies, use the following descriptions and order numbers.Description Order #
Ink TanksPGI-5 Black 0628B002 
CLI-8 Cyan 0621B002 
CLI-8 Magenta 0622B002 
CLI-8 Yellow 0623B002 Canon Specialty Papers All Occasion Photo Cards (4 x 8/ 50 sheets) 1029A069 
Glossy Photo Paper Credit Card Size (100 sheets) 9157A023 
High Resolution Paper (8.5 x 11/ 100 sheets) 1033A011 
Matte Photo Paper (4 x 6/ 120 sheets) 7981A014 
Matte Photo Paper (8.5 x 11/ 50 sheets) 7981A004 
Photo Paper Glossy (4 x 6/ 50 sheets) 0775B021 
Photo Paper Glossy (4 x 6/ 100 sheets) 0775B022 
Photo Paper Glossy (8.5 x 11/ 50 sheets) 0775B023 
Photo Paper Glossy (8.5 x 11/ 100 sheets) 0775B024 
Photo Paper Plus Double Sided (5 x 7/ 10 sheets) 9981A006 
Photo Paper Plus Double Sided (8.5 x 11/ 10 sheets) 9981A005 
Photo Paper Plus Double Sided Album Kit (5 x 7) 0041B005 
Photo Paper Plus Double Sided Album Kit (8.5 x 11) 0041B006 
Photo Paper Plus Glossy (4 x 6/ 50 sheets) 7980A012 
Photo Paper Plus Glossy (4 x 6/ 120 sheets) 7980A022 
Photo Paper Plus Glossy (5 x 7/ 20 sheets) 7980A019 
Photo Paper Plus Glossy (8.5 x 11/ 20 sheets) 7980A006 
Photo Paper Plus Semi-gloss (4 x 6/ 50 sheets) 1686B014 
Photo Paper Plus Semi-gloss (8 x 10 / 20 sheets) 1686B017 
Photo Paper Plus Semi-gloss (8.5 x 11/ 20 sheets) 1686B020 
Photo Paper Pro (4 x 6/ 20 sheets) 1029A014 
Photo Paper Pro (4 x 6/ 75 sheets) 1029A027 
Photo Paper Pro (8 x 10/ 20 sheets) 1029A059 
Photo Paper Pro (8.5 x 11/ 15 sheets) 1029A004 
Photo Paper Pro (8.5 x 11/ 30 sheets) 1029A028 
Photo Stickers (16 stickers/sheet, 5 sheets/pack) 0001C001 Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at 
www.estore.usa.canon.com.© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or 
trademarks in other countries. All other product and brand names are trademarks of their respective owners. As an 
ENERGY 
STA R
® 
partner, Canon U.S.A., Inc. has determined that this product meets the 
ENERGY 
STA R
® guidelines for energy efficiency.
 
						

							Photo PrinterQuick Start Guide
series
The following ink tanks are compatible with this product.
For information on product specifications, please visit our website at
www.usa.canon.com
QT5-1261-V01 XXXXXXXX © CANON INC.2007 PRINTED IN VIETNAM