Canon Pixma Ip3500 Quick Start Guide
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Photo PrinterQuick Start Guide series The following ink tanks are compatible with this product. For information on product specifications, please visit our website at www.usa.canon.com QT5-1261-V01 XXXXXXXX © CANON INC.2007 PRINTED IN VIETNAM
Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside of the product): _________________________________________ Model Number (located on the top of the product): ___________________________________________ Setup CD-ROM number (located on the CD-ROM): __________________________________________ Purchase Date: ______________________________________________________________________Customer Technical Support Sequence*1. Internet — www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and “where to buy” instructions are found here. 2. Email Tech Support — www.canontechsupport.com For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours. 3. Toll-Free Live Tech Support — (1-800-828-4040) This option provides live telephone technical support, free of service charges, Monday- Saturday (excluding holidays), during your product’s 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752). 4. Extended Service and Support — www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your product’s warranty period. For more information and updated program specifics, please visit our web site at www.canontechsupport.com. * Support program specifics are subject to change without notice. Ordering InformationFor additional supplies, use the following descriptions and order numbers.Description Order # Ink TanksPGI-5 Black 0628B002 CLI-8 Cyan 0621B002 CLI-8 Magenta 0622B002 CLI-8 Yellow 0623B002 Canon Specialty Papers All Occasion Photo Cards (4 x 8/ 50 sheets) 1029A069 Glossy Photo Paper Credit Card Size (100 sheets) 9157A023 High Resolution Paper (8.5 x 11/ 100 sheets) 1033A011 Matte Photo Paper (4 x 6/ 120 sheets) 7981A014 Matte Photo Paper (8.5 x 11/ 50 sheets) 7981A004 Photo Paper Glossy (4 x 6/ 50 sheets) 0775B021 Photo Paper Glossy (4 x 6/ 100 sheets) 0775B022 Photo Paper Glossy (8.5 x 11/ 50 sheets) 0775B023 Photo Paper Glossy (8.5 x 11/ 100 sheets) 0775B024 Photo Paper Plus Double Sided (5 x 7/ 10 sheets) 9981A006 Photo Paper Plus Double Sided (8.5 x 11/ 10 sheets) 9981A005 Photo Paper Plus Double Sided Album Kit (5 x 7) 0041B005 Photo Paper Plus Double Sided Album Kit (8.5 x 11) 0041B006 Photo Paper Plus Glossy (4 x 6/ 50 sheets) 7980A012 Photo Paper Plus Glossy (4 x 6/ 120 sheets) 7980A022 Photo Paper Plus Glossy (5 x 7/ 20 sheets) 7980A019 Photo Paper Plus Glossy (8.5 x 11/ 20 sheets) 7980A006 Photo Paper Plus Semi-gloss (4 x 6/ 50 sheets) 1686B014 Photo Paper Plus Semi-gloss (8 x 10 / 20 sheets) 1686B017 Photo Paper Plus Semi-gloss (8.5 x 11/ 20 sheets) 1686B020 Photo Paper Pro (4 x 6/ 20 sheets) 1029A014 Photo Paper Pro (4 x 6/ 75 sheets) 1029A027 Photo Paper Pro (8 x 10/ 20 sheets) 1029A059 Photo Paper Pro (8.5 x 11/ 15 sheets) 1029A004 Photo Paper Pro (8.5 x 11/ 30 sheets) 1029A028 Photo Stickers (16 stickers/sheet, 5 sheets/pack) 0001C001 Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at www.estore.usa.canon.com.© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or trademarks in other countries. All other product and brand names are trademarks of their respective owners. As an ENERGY STA R ® partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STA R ® guidelines for energy efficiency.
Canon PIXMA iP3500 series Photo Printer Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2007 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA iP3500 series Photo Prin ter. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, repr esentation or warranties concerning the products described. Specifications are subjec t to change without notice. Depending on your application program, operations ma y differ. For details, refer to the instruction manual of your application. The steps described in this manual are in Windows Vista™ operating system Ultimate Edition (hereafter refe rred to as “Windows Vista”) and Mac ® OS X v.10.4.x. As an ENERGY STA R® Partner, Canon Inc. has determined that this product meets the ENERGY STA R® guidelines for energy efficiency. All information regarding non-Canon products was comp iled from publicly available information. No representation is made regarding the accuracy thereof. About Consumables Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped. Trademarks z “Microsoft” is a registered trademark of Microsoft Corporation. z “Windows” is a trademark of Microsoft Corporati on, registered in the U.S. and other countries. z “Windows Vista” is a trademark of Microsoft Corporation. z “Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries. Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042
Table of Contents 1 Before Using the Printer ................................2Turning the Printer On and Off ....................... 2 Loading Printing Paper ................................... 4 Hints for Handling the Paper Source .............. 7 Loading Paper .............................................. 10 Loading Envelopes ....................................... 14 Loading Small-Sized Paper .......................... 16 Printing from Your Computer ...................... 17Printing with Windows................................... 17 Printing with Macintosh ................................. 18 Printing Photographs Directly from a Compliant Device ....................... 19 Printing Photographs Directly from a Compliant Device .............................. 19 About PictBridge Print Settings..................... 21 Routine Maintenance ................................... 23Replacing an Ink Tank .................................. 23 Keeping the Best Printing Results ................ 28 When Printing Becomes Faint or Colors Are Incorrect ................................................. 29 Printing the Nozzle Check Pattern ................ 30 Examining the Nozzle Check Pattern ........... 32 Print Head Cleaning...................................... 33 Print Head Deep Cleaning ............................ 36 Aligning the Print Head ................................. 38 Cleaning Your Printer ................................... 44 Troubleshooting ........................................... 52Cannot Install the Printer Driver.................... 53 Cannot Connect to Computer Properly......... 54 Print Results Not Satisfactory ....................... 55 Printer Does Not Start................................... 59 Printer Moves But Ink Is Not Ejected ............ 60 Paper Does Not Feed Properly..................... 61 Paper Does Not Feed from the Paper Source Specified in the Printer Driver ....................... 61 Paper Jams................................................... 62 ALARM Lamp Flashes Orange ..................... 64 Error Message Appears on the Computer Screen .......................................................... 66 Error Message Appears on a PictBridge Compliant Device.......................................... 68 Appendix ....................................................... 70How to Use the Documentation Provided ..... 70 Reading the On-screen Manuals .................. 71 Specifications................................................ 72 Safety Precautions ....................................... 74Users in the U.S.A. ....................................... 77 Index .............................................................. 81
2Before Using the Printer Before Using the Printer Turning the Printer On and Off Turn on the printer before printing. „Turning on the Printer Before turning on the printer, confirm the following. zThe Print Head and ink tanks are set into place. z The printer is connected to your computer (or a compatible device). z The printer driver is installed. 1Press the POWER button. The POWER lamp flashes green, and changes to steady, non-flashing light. 2Turn on your computer. Note Auto Power On/Off Feature You can set the printer to turn on and off automatically. z Auto Power On: Automatically turns on the printer when print data is sent from the computer. z Auto Power Off: Automatically turns off the printer when no print data is sent for a certain interval. Set this setting in the Maintenance sheet of the printer driver in Windows ®, and in the Canon IJ Printer Utility on a Macintosh®. For setting details, refer to the PC Printing Guide on-screen manual. Note If preparatory operations above are not complete, follow your setup sheet to complete them. Important If the ALARM lamp begins to flash orange, see “ALARM Lamp Flashes Orange” on page 64.
3 Before Using the Printer „ Turning off the Printer 1To turn off the printer, press the POWER button. When the POWER lamp stops flashing, the printer is turned off. Important About the Power Plug When removing the power plug after turing off the printer, be sure to confirm that the POWER lamp is not lit. If the power plug is removed from the wall outlet with the POWER lamp still lit or flashing green, the printer may become unable to print. See “Keeping the Best Printing Results” on page 28.
4Before Using the Printer Loading Printing Paper This section describes how to load printing paper in the Rear Tray and the Front Tray. „Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality. Note zAt purchase, the printer is set to feed from the Rear Tray. If you are printing without changing paper source settings, load paper in the Rear Tray. z You cannot load paper other than A4, Letter, or B5-sized plain paper in the Front Tray. When using any other type of paper, load it in the Rear Tray. For details on loading paper, see “Loading Paper” on page 10. z Photo Quality Media zGlossy Photo Paper z Matte Photo Paper z Photo Paper Plus Double Sided z Photo Paper Plus Glossy z Photo Paper Plus Semi-gloss z Photo Paper Pro z Photo Stickers z Media Suited for Business Documents zHigh Resolution Paper
5 Before Using the Printer „ Paper Handling z Recommended Paper and Requirements *1 Paper with a Model Number is Canon specialty media. Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper. For information on the paper sizes av ailable for each Canon genuine paper, visit our website. You may not be able to purchase some Canon genuine papers depending on the country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper by name. *2 If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever set to the right. It may improve print quality. Reset the Paper Thickness Lever after you finish printing. For details on the Paper Thickness Lever, refer to “Front View” in “Main Components” of the User’s Guide on-screen manual. Media TypeModel*1Paper Support Load LimitPaper Output Tray Load LimitPosition of the Paper Thickness Lever *2 Printer Driver Setting for Media Type Rear TrayFront Tr a y Plain Paper *3— 150 sheets 100 sheets50 sheets Left Plain Paper Envelopes — 10 envelopes Not loadable *41 envelope RightEnvelope High Resolution Paper HR-101N 80 sheets Not loadable *450 sheets LeftHigh Resolution Paper Super White Paper SW-201 100 sheets 80 sheets 50 sheets Left Plain Paper Glossy Photo Paper GP-401 A4, Letter, 5 x 7 / 127.0 x 177.8 mm, 8 x 10 / 203.2 x 254.0 mm: 10 sheets 4 x 6 / 101.6 x 152.4 mm, Wide: 20 sheets Credit card: 20 sheets (Rear Tray only) *3 Not loadable*4*5Left Glossy Photo Paper Glossy Photo Paper “Everyday Use” GP-501 Not loadable *4LeftGlossy Photo Paper Matte Photo Paper MP-101 Not loadable *4LeftMatte Photo Paper Photo Paper Glossy GP-502 Not loadable *4LeftGlossy Photo Paper Photo Paper Plus Semi- gloss *6 SG-101, SG-201 Not loadable*4Left Photo Paper Plus Glossy Photo Paper Pro *6PR-101 Not loadable*4LeftPhoto Paper Pro Photo Paper Plus Glossy *6PP-101 Not loadable*4LeftPhoto Paper Plus Glossy Photo Paper Plus Double Sided *6*7 PP-101D 1 sheet Not loadable*4LeftPhoto Paper Plus Double Sided Photo Stickers PS-101 1 sheet Not loadable *4LeftPhoto Paper Plus Glossy T- S h i r t Transfers TR-301 1 sheet Not loadable *4RightT-Shirt Transfers
6Before Using the Printer *3 Proper feeding of paper may not be possi ble at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheet s of paper you load at a time to around half (around 0.2 inches / 5 mm in paper stack height). *4 Feeding this paper from the Front Tray can damage the printer. Load in the Rear Tray. *5 We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration. *6 When loading paper in stacks, the print side ma y be marked as it is fed in or sheets may be stuck to one another causing them not to be f ed properly. In this case, load one sheet at a time. *7 This paper cannot be used in Macintosh. z Media Types You Cannot Use Do not use the following types of paper. Usi ng such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. Additionally, when printing on A5 or smaller sized paper, do not use paper thinner than a post card, including plain paper or notepad paper cut to a small size. z Folded, curled, or wrinkled paper z Damp paper z Paper that is too thin (weighing less than 17 lb / 64 gsm) z Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 28 lb / 105 gsm) z Picture postcards z Postcards affixed with photos or stickers z Any type of paper with holes z Paper that is not rectangular z Paper bound with staples or glue z Paper with adhesives z Paper decorated with glitter, etc. Important Put unused paper back into the package, and store them avoiding heat, humidity, and direct sunlight. Note For a detailed description of printing media types, refer to “Printing Media” in the User’s Guide on- screen manual.