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Canon Pixma Ip3500 Quick Start Guide

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67
Troubleshooting
„ Error No.: 300 Is Displayed
„Error No.: 1700/1710 Is Displayed
„Error No.: 2001 Is Displayed
CauseAction
The printer is not ready. Confirm that the  POWER lamp is lit green.
If the  POWER  lamp is off, turn the printer on.
While the  POWER lamp is flashing green, the printer is initializing. Wait until the 
POWER  lamp stops flashing and remains lit green.
If the  ALARM  lamp is flashing orange, an error may have occurred in the 
printer. For details on how to resolve the error, see...

Page 72

68Troubleshooting
„Error No.: 2002 Is Displayed
Error Message Appears on  a PictBridge Compliant 
Device
The following are the possible errors that may  occur when printing directly from a PictBridge 
compliant device and the countermeasures to clear them.
CauseAction
PictBridge compliant device is 
connected via an unsupported USB 
hub. See “Nineteen Flashes: An unsupported USB hub is connected. Remove the 
hub.” on page 65 in “ALARM Lamp Flashes Orange” on page 64.
Note
z
This section describes errors...

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69
Troubleshooting
“Printer error” An error requiring servicing may have occurred. (Printer  POWER lamp flashes 
green and  ALARM lamp flashes orange alternately.)
Disconnect the USB cable between the printer and the PictBridge compliant 
device, turn off the printer, and unplug the power cord of the printer from the 
power supply. After a while, plug the power cord of the printer back in, turn on 
the printer, and then reconnect the PictBridge compliant device to the printer.
If the same error occurs,...

Page 74

70Appendix
Appendix
How to Use the Documentation Provided
Printed Documentation
Setup Sheet
Be sure to read this sheet first.
This sheet includes instruct ions for setting up your printer and getting it ready for 
use.
Quick Start Guide  (This guide)
Read this guide when starting to use the printer.
After following instructions in your  setup sheet, we recommend you read this 
guide to familiarize yourself with the bas ic operations, for example, printing from 
your computer and a PictBridge compliant...

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71
Appendix
Reading the On-screen Manuals
For detailed instructions on installing the on-screen manuals, refer to your setup sheet.
You can view the on-screen manuals in the following way:
To view the on-screen manual, double-click the  XXX On-screen Manual shortcut icon on the 
desktop, or click  Start > All Programs  (or Programs ) > Canon XXX Manual  > XXX On-screen  
Manual  (where “ XXX” is your printer’s name).
System Requirements
Browser: Windows HTML Help Viewer
To view the on-screen manual,...

Page 76

72Appendix
Specifications
General Specifications
Printing resolution (dpi) 4800 (horizontal)* x 1200 (vertical)
* Ink droplets can be placed with a pitch of 1/4800 inch at minimum.
Interface USB 2.0 High Speed*
* A computer that complies with USB 2.0 Hi-Speed standard is required. Since the 
USB 2.0 Hi-Speed interface is fully upwardly compatible with USB Full-Speed 
(USB 1.1), it can be used at USB Full-Speed (USB 1.1).
Print width 8.0 inches / 203.2 mm max.
(for Borderless Printing: 8.5 inches / 216...

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73
Appendix
z To upgrade from Windows XP to Windows Vista,  first uninstall software bundled with the Canon 
inkjet printer.
Minimum System Requirements
Note
Conform to the operating system’s requirements when higher than those given here. 
Operating System
Processor
RAM Windows Vista
Pentium II (including compatible processors)
300 MHz
128 MB
Windows XP SP1, SP2
Pentium II (including compatible processors)
300 MHz
128 MB
Windows 2000 Professional SP2, SP3, SP4
Pentium II (including compatible...

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74Safety Precautions
Safety Precautions
Please read the safety warnings and cautions prov ided in this manual to ensure that you use the 
printer safely. Do not attempt to use the printer in any way not described in this manual.
Warning
You may cause an electric shock, fire, or damage the printer if you ignore any of these safety precautions.
Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners.
Power supply Never attempt to plug in  or unplug the printer...

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75
Safety Precautions
Cleaning the printer Use a damp cloth to clean the printer. Never use flammable 
solvents such as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical 
components inside the printer, it could cause a fire or electric 
shock.
Always unplug the printer from the power outlet before cleaning the printer.
If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the 
printer.
Maintaining the 
printer Do not attempt to...

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76Safety Precautions
Working around the 
printer Never put your hands or fingers in the printer while it is printing.
Do not place any object on the printer.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, 
thinners, etc.) on top of the printer.
If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for service.
Do not transport or store the printer on a slant, vertically or upside-down, as the ink may leak and...
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