Canon network camera VBM600VE User Manual

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Table of Contents
[Maintenance] Viewing Event Logs and Current Settings and Performing 
Maintenance......................................................................................................5 - 33
Chapter 6 Admin Tools
Admin Tools Overview ..............................................................................................6 - 2
Admin Tools ....................................................................................................................... 6 - 2
Privacy Mask Setting Tool .................................................................................................. 6 - 2
Panorama Creation Tool .................................................................................................... 6 - 2
View Restriction Setting Tool ............................................................................................. 6 - 2
Preset Setting Tool ............................................................................................................6-2
Intelligent Function Setting Tool ......................................................................................... 6 - 2
Log Viewer ......................................................................................................................... 6 - 3
Accessing the Admin Tools ......................................................................................6 - 4
Launching the Admin Tools ................................................................................................ 6 - 4
Privacy Mask Setting Tool ........................................................................................6 - 5
Display Screen of Privacy Mask Setting Tool...................................................................... 6 - 5
Setting the Privacy Mask Area ............................................................................................ 6 - 6
Changing/Deleting a Privacy Mask Area ............................................................................ 6 - 8
Panorama Creation Tool...........................................................................................6 - 9
Display Screens of Panorama Creation Tool .................................................................... 6 - 10
Capturing a Panorama Image ........................................................................................... 6 - 10
Saving/Deleting a Panorama Image on the Camera......................................................... 6 - 11
Saving a Panorama Image as Image Files/Opening from Image Files............................. 6 - 11
View Restriction Setting Tool ..................................................................................6 - 12
Display Screens of View Restriction Setting Tool.............................................................. 6 - 13
Setting View Restrictions ................................................................................................... 6 - 14
Preset Setting Tool .................................................................................................6 - 16
Display Screens of Preset Setting Tool ............................................................................. 6 - 17
Setting the Preset ..............................................................................................................6-19
Preset Tour ........................................................................................................................ 6 - 20
Intelligent Function Setting Tool .............................................................................6 - 22
Display Screen of Intelligent Function Setting Tool ........................................................... 6 - 24
Flow of Intelligent Function Setting ................................................................................... 6 - 26
Setting Intelligent Function Detection Settings ................................................................. 6 - 27
Log Viewer ..............................................................................................................6 - 31
Display Screens of Log Viewer ......................................................................................... 6 - 31
Downloading Log Files...................................................................................................... 6 - 32
How to View Logs.............................................................................................................. 6-32
Chapter 7 Admin Viewer/VB Viewer
Overview of Viewer ...................................................................................................7 - 2
Major Differences Between the Admin Viewer and the VB Viewer ..................................... 7 - 2
User Authorities and Camera Control Privileges................................................................. 7 - 2 
						

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Launching the Viewer ...............................................................................................7 - 5
Launching the Viewer.......................................................................................................... 7-5
Shutting Down the Viewer ................................................................................................... 7 - 5
Connecting from Admin Tools............................................................................................. 7 - 5
How to Operate the Viewer.......................................................................................7 - 6
Display Screens of Admin Viewer ....................................................................................... 7 - 6
VB Viewer ............................................................................................................................ 7 - 7
Obtaining Camera Control Privileges.................................................................................. 7 - 8
Controlling the Camera ....................................................................................................... 7 -9
Setting Video and Audio ................................................................................................... 7 - 10
Checking Information ........................................................................................................ 7 - 12
Performing Operations and Settings as the Administrator......................................7 - 13
Magnifying Part of the Image (Viewer PTZ) .................................................................... 7 - 13
Opening/Closing Control Items ......................................................................................... 7 - 14
Performing Operations and Settings  ................................................................................ 7 - 14
Setting the Smart Shade Control ....................................................................................... 7 - 14
Setting the Focus ..............................................................................................................7-15
Setting the Exposure ......................................................................................................... 7 -16
Setting White Balance ....................................................................................................... 7 - 17
Setting the Night Mode ..................................................................................................... 7 - 17
Operating the External Device Output .............................................................................. 7 - 17
Displaying Event Status .................................................................................................... 7 - 18
Chapter 8 Appendix
SD Memory Card Access .........................................................................................8 - 2
Modifiers ...................................................................................................................8 - 4
Troubleshooting ........................................................................................................8 - 6
List of Log Messages ................................................................................................8 - 8
Log Messages on the Camera ............................................................................................ 8 - 8
List of Viewer Messages .........................................................................................8 - 16
Messages displayed in the Information Field ................................................................... 8 - 16
Restore Settings .....................................................................................................8 - 18
Restoring the Initial Setting from the Maintenance Page in the Web Browser .................. 8 - 18
Restoring Factory Default Settings with the Reset Switch on the Camera........................ 8 - 18
List of Factory Default Settings ...............................................................................8 - 20
Index .......................................................................................................................8 - 26 
						

							Chapter 1
Before Use
❏Camera Features
❏Software Information
❏Operating Environment and Precautions 
						

							1-2
This camera integrates both camera and server functions into a compact network camera.
Common Features
*1  The actual frame rate may drop depending on the performance of the PC running the Viewer, the number of clients 
connected at the same time, network load, and other factors.
*2  In the “Operation Guide”, the memory card that can be used with the camera is referred to as “SD memory card”.
VB-M40 Features
VB-M700F/VB-M600D/VB-M600VE Features
Features
Megapixel Support Equipped with a 1.3 megapixel CMOS sensor, the camera supports high-quality video 
monitoring.
H.264 Support In addition to JPEG, the camera supports video compression in H.264 format, which 
provides high image quality and high compression rates. 1280x960 resolution video can 
be transmitted to up to 10 clients simultaneously (up to 30 clients for JPEG) in high quality 
and at a high frame rate of 30 frames per second.*
1
Low Illumination Image Capture The camera can capture color images even with low subject illumination.
Minimum subject illumination of 0.25 lux (1/30 sec., with smart shade control 
OFF)
Minimum subject illumination of 0.4 lux (1/30 sec., with smart shade control OFF)
Intelligent Functions The camera boasts a variety of intelligent functions that offer the wide array of detection options.
Moving object detection, abandoned object detection, removed object detection, camera 
tempering detection, volume detection.
Privacy Masking You can hide parts of an image with masks to ensure privacy and security.
The mask area tracks camera pan, tilt, and zoom operations and moves accordingly.
SD/SDHC Memory Card Support*2You can record uploaded images and logs to memory cards when the network is down.
Small-Scale Video Monitoring via RM-Lite 
Software (Supplied)By using the supplied network video recording software, RM-Lite, you can record and 
display live images from up to four cameras.
20x Optical Zoom Lens The camera is equipped with a 20x optical (4x digital) zoom lens with a maximum 55.4° 
angle of view and auto focus support.
Pan/Tilt Functions You can operate camera angle controls remotely.
3x Optical Zoom Lens The camera is equipped with a 3x motorized optical zoom lens.
Camera Angle Setting Tool You can make adjustments to the camera angle while viewing video on a PC for hassle-free 
angle adjustment during installation.
Zoom and focus settings are possible.
Pan, tilt, rotation, zoom, and focus settings are possible.
Shock Resistant Structure (VB-M600VE 
only)The camera is built with a shock absorbing mechanism and an exterior casing made of 3.5 
mm-thick (0.14 inch-thick) polycarbonate resin and aluminum alloy. The cameras dome 
case also uses special screws that cannot be easily removed.
* The features described above do not guarantee that the product will be undamaged if 
subjected to an impact, nor that the product is tamper-proof or tamper-resistant. 
Dustproof and Waterproof Mechanisms 
(VB-M600VE only)The camera complies with the demanding IP66 dustproof/waterproof specifications and 
can be installed outdoors, such as underneath eaves, without any housing. The optional 
genuine heater lets you use the camera in low-temperature environments as cold as -30°C 
(-22°F). 
						

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1
Before Use
Installed Software
„VB-M700/600/40 Viewer 
(See Chapter 7 “Admin Viewer/VB Viewer”) 
There are two types of Viewer: the VB Viewer, which can 
be used by Guest Users, and the Admin Viewer for 
Administrators. 
The VB Viewer allows users to configure basic camera 
controls and display images. 
The Admin Viewer lets you monitor all camera controls 
and events.
Only JPEG images are displayed. To display H.264 video, 
install the RM-Lite Viewer (p. 1-5).
„Admin Tools (See Chapter 6 “Admin Tools”)
The following tools for configuring camera settings and 
performing management functions are available:
 Privacy Mask Setting Tool
 Intelligent Function Setting Tool
 Log Viewer
 Panorama Creation Tool
 View Restriction Setting Tool
Setting Tool
Included Software
The included Setup CD-ROM contains the following 
software. Install the software on a PC to use it. 
„VB Initial Setting Tool
(See Chapter 2 “Initial Settings”)
This tool performs initial settings for the camera. 
„Admin Tools Certificate (p. 2-4)
This electronic certificate is required to use the Admin 
Viewer and Admin Tools.
„Camera Angle Setting Tool 
(See Chapter 3 “Camera Angle Setting Tool”)
With this tool, you can operate the camera during 
installation while you view video over the network on a PC.
„.NET Framework 3.5 SP1/.NET Framework 
4.5
This execution environment is required to use the software 
included in the camera.
„RM-Lite (p. 1-5)
This software displays and records images from up to four 
cameras in real time. 
„Proxy Authentication Admin Viewer/Admin 
Tools 
This software lets you use Admin Viewer/Admin Tools via 
a proxy server with proxy authentication. It is saved in the 
ProxyAuthSupport folder on the Setup CD-ROM.
„Backup and Restore Tools
The tools back up camera setting information to the PC. 
Information from multiple cameras can be saved at the 
same time.
The tools can also restore information saved on the PC to 
the camera. 
Camera Software 
						

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„Memory Card Unmount Tool
This software allows you to mount/unmount memory cards 
inserted in specified cameras, and acquire information 
from memory cards.
„SD Card Utility
(See Chapter 8 “SD Memory Card Access”)
This tool displays or deletes JPEG images saved on an 
SD memory card. It can also convert saved images into 
MOV files and save them to a computer.
Network Video Recording Software 
(optional)
Additional licenses can be purchased as necessary. 
„RM-64/RM-25/RM-9
This software allows using network cameras for multipoint 
surveillance, and for displaying, recording and playing 
back camera video. The number of cameras that can be 
registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 
cameras can be registered.
„RM-V
This additional license lets you install RM-64/RM-25/RM-9 
Viewer on multiple computers. Purchase the license to be 
able to view images captured by the camera from multiple 
sites and for other similar purposes.
„RM-Lite-V
This additional license lets you install the RM-Lite Viewer 
on multiple PCs. Purchase the license to be able to view 
images captured by the camera from multiple sites and 
for other similar purposes. 
						

							Camera Software
1-5
1
Before UseRM-Lite (See the “Administrator Manual”) 
The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM.
RM-Lite Software Configuration
Note
For details on the usage and functions of RM-Lite, see the “Administrator Manual”.
TypeOverviewLicense
RM-Lite Storage Server Up to four cameras can be registered to record video.  1 license
RM-Lite ViewerPlays recorded video saved in the storage server and displays live 
images (JPEG/H.264) captured by the camera. 
Up to four cameras can be registered for the viewer. 1 license
Supported camerasVB-S30D, VB-S31D, VB-S800D, VB-S900F, VB-H41, VB-H610VE, VB-H610D, VB-H710F, 
VB-M40, VB-M600VE, VB-M600D, VB-M700F, VB-C60, VB-C500VD/VB-C500D, VB-C300, 
VB-C50i/VB-C50iR, VB-C50FSi/VB-C50Fi
Important
 To add the RM-Lite Viewer, purchase RM-Lite-V (optional). 
 The VB-S30D/VB-S31D/VB-S800D/VB-S900F/VB-H41/VB-H610VE/VB-H610D/VB-H710F/VB-M40/VB-M600VE/VB-M600D/VB-M700F 
cannot be used with Network Video Recording Software versions older than RM-Lite. Users of VK-64/VK-16 and other legacy software 
must upgrade to RM-Lite. 
For details, visit our website.
RM-Lite Viewer RM-Lite Storage Server
Network
Flow of Video from the Camera
Flow of Recorded Video 
						

							1-6
For the latest information on this product (firmware and included software, user manual, operating environment, etc.), 
please refer to the Canon Web Site.
VB Initial Setting Tool, Camera Angle Setting Tool, VB-M700/600/40 Viewer, Admin Tools
*1 Set the Control Panels font size (DPI) for Admin Tools and Admin Viewer to 100% or 125%.
*2 The browser must support JavaScript, XAML browser applications, and I Frame. 
The VB Viewer requires cookies.
*3 Installation is unnecessary if only VB Viewer will be used. .NET Framework 3.5 SP1 and 4.5 are provided on the included 
setup CD-ROM, and the appropriate version is selected automatically depending on the version of Internet Explorer.
RM-Lite 
For more operating environment details, refer to “Operating Environment” in the “Administrator Manual.”
Operating Environment
CPUIntel Core 2 Duo 2.0 GHz or more
Operating Systems *1
Windows XP Home/Professional SP3 32-bit
Windows Server 2003 Standard SP2 32-bit
Windows Server 2003 R2 Standard SP2 32-bit
Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit
Windows 7 Ultimate/Professional/Enterprise/Home Premium 32/64-bit
Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64-bit
Windows 8/Windows 8 Pro/Windows 8 Enterprise 32/64-bit
Windows Server 2008 Standard SP2 32/64-bit
Windows Server 2008 R2 Standard 64-bit
Windows Server 2008 R2 Standard SP1 64-bit
Windows Server 2012 Standard 64-bit
Web BrowserInternet Explorer 7/8/9/10 32-bit *2
Memory2 GB or more
Viewer Display1024 x 768 or higher
Software *3
.NET Framework 3.5 SP1 (When using Internet Explorer 7/8/9)
– Must be installed on Windows XP, Windows Vista, Windows Server 2003 and Windows 
Server 2008 systems
.NET Framework 4.5 (When using Internet Explorer 10)
– Must be installed on Windows 7 and Windows Server 2008 R2 systems
AudioWhen using the cameras audio feature, the PC audio support feature is required.  
						

							1-7
1
Before Use
Notes on Use When the [Windows 
Firewall] Function is Enabled
When the VB Initial Setting Tool is started, the [Windows 
Security Alert] dialog box may appear. 
If the [Windows Security Alert] dialog box appears, click 
[Unblock]. 
Once this button is clicked, the warning dialog box will no 
longer appear.
If the [Windows Security Alert] dialog box does not appear, 
the Windows firewall warning function may be disabled. 
Follow the procedure below to add the [VB Initial Setting 
Tool] as a Windows Firewall exception. 
Notes on Use with Internet Explorer 9 or 
Greater and Windows Server 2003/
Windows Server 2008/Windows Server 
2012
„Registering the Top Page of the Camera as a 
Trusted Site
In Internet Explorer 9 or greater and Windows Server 2003/
Windows Server 2008/Windows Server 2012, the security 
level for Internet sites and intranet sites on Internet Explorer 
is set to [High] by default. 
Thus, when accessing the VB-M700/600/40 Viewer or the 
cameras Setting Page, a content block dialog box appears 
and the page fails to display correctly. 
To correct this problem, follow the procedure below to 
register the top page as a trusted site. 
The following dialog box appears. 
Notes on Operating Environment
1Click [Windows Firewall] in [Control Panel] > [System 
and Security].
2Click [Allow a program or feature through Windows 
Firewall] > [Change settings] > [Allow another 
program]. 
3Select [VB Initial Setting Tool], and then click [Add]. 
1Access the VB-M700/600/40 Viewer and the Setting 
Page from the top page of the camera with Internet 
Explorer. 
						

							1-8
The [Trusted sites] dialog box appears. 
Note that even when the content block dialog box does 
not appear, JavaScript is sometimes disabled under the 
standard security settings, which may limit operations on 
the setting page and the VB-M700/600/40 Viewer. 
Register the page as a trusted site as this automatically 
enables JavaScript settings. 
If the content block dialog box does not appear, follow the 
procedure below to display the [Trusted Sites] dialog box. 
The [Trusted sites] dialog box appears. This completes the trusted site registration process. 
Notes on Use with Windows Server 2008/
Windows Server 2012
„Registering “about:internet” and the 
Camera Host Name
Admin Viewer and Admin Tools will not start when IE ESC 
(Internet Explorer Enhanced Security Configuration) is 
enabled in Windows Server 2008/Windows Server 2012. 
Before using the tools, register “about:internet” and the 
host name for the connected camera in the Internet 
Explorer “local intranet” and “trusted sites” lists.
„Web Browser Security Settings When Using 
SSL Connection
When an SSL connection to the camera is made from a 
web browser (Internet Explorer 9/10) in Windows Server 
2008/Windows Server 2008 R2/Windows Server 2012, the 
following operations may display the content block dialog 
box and prevent further operation.
 Startup of Admin Tools or Admin Viewer
 Audio reception from VB Viewer
This happens when Internet Explorer Enhanced Security 
Configuration (IE ESC) is enabled in Internet Explorer 9/
10. Use the procedures below to change this setting.
2Click [Add]. 
3If selected, clear the [Require server verification (https:) for 
all sites in this zone] checkbox.
4Enter the IP address of the camera under [Add this 
Web site to the zone], and then click [Add]. 
1Click [Tools] > [Internet Options] from the Internet 
Explorer menu to display the [Internet Options] dialog 
box. 
2Click the [Security] tab. 
3Click and select [Trusted sites], and then click [Sites]. 
Important
When “about:internet” is registered, the security level in 
Windows 7 is the same as when using Internet Explorer. After 
using the Admin Viewer/Admin Tools, it is recommended that 
you remove “about:internet” and the camera name as 
necessary and restore the original security level. 
1Click [Internet Options] in the [Tools] menu in Internet 
Explorer 9/10 and click the [Advanced] tab.