Canon Mark 3 User Manual

							
191
Troubleshooting Guide
 The memory card is not properly inserted. (p.32)
  If the memory card is full, replace the card or delete unnecessary 
images to make room.
Or if a not-full memory card is inserted in the other card slot, switch the 
recording to that card. (p.32, 73, 128)
  If you try to focus in the One-Shot AF mode while the focus 
confirmation light < o> in the viewfinder blinks, a picture cannot be 
taken. Press the shutter button halfway again to focus, or focus 
manually. (p.36, 86)
  If dust is adhering to the LCD monitor, wipe with a lens cloth or soft 
cloth.
  In low or high temperatures, the LCD monitor display may seem slow 
or it might look black. It will return to normal at room temperature.
  On the lens, set the focus mode switch to < f>. (p.35)
  To prevent camera shake, hold the camera still and press the shutter 
button gently. (p.36, 40)
  If a memory card error message is displayed, see page 48 or 193.
Shooting
No images can be shot or recorded.
The LCD monitor does not display a clear image.
The image is out of focus.
The memory card is unusable.  
						

							
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Troubleshooting Guide
 When using Live View shooting, use a memory card (a hard disk-type 
card such as MicroDrive is not recommended). A hard disk-type card 
requires a lower temperature range for operation than with normal 
memory cards. If the temperature gets too high, the Live View shooting 
may stop temporarily to prevent damage to the card’s hard disk. When 
the camera’s internal temperature decreases, the Live View shooting 
will be able to resume. (p.109)
  If the image has been erase-protected, it cannot be erased. (p.123)
  The correct date and time has not been set. (p.46)
  Make sure the video cable plug is connected all the way in. (p.122)
  Set the video OUT format (NTSC/PAL) to the same video format as 
the TV. (p.44)
  Use the video cable that came with the camera. (p.122)
Live View shooting is not possible.
Image Review & Operation
The image canno t be erased.
The shooting date and time displayed is incorrect.
No image appears on  the TV screen.  
						

							
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If there is a problem with the camera, an 
error message appears. Follow the 
instructions displayed.
To recover from the error, press the shutter 
button halfway, turn the power switch 
 and < 1>, or remove and 
reinstall the battery.
If error 02 (memory card problem) is 
displayed, remove and reinstall the 
memory card or format the card. This may 
resolve the problem.
If the same error keeps appearing, there may be a problem. Write 
down the error code and consult your nearest Canon Service 
Center.
Error Codes
Error code
Countermeasures  
						

							
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System Map
220EX
ST-E2 430EX 580EX II Macro Ring Lite 
MR-14EX Macro Twin Lite 
MT-24EX
Eyecup Eg
Anti-Fog 
Eyepiece Eg
Dioptric Adjustment  Lenses Eg
Angle Finder C
Wide Strap L6
Hand Strap E1
Focusing 
Screen Ec
Battery Pack LP-E4
Battery Charger  LC-E4 Car Battery
Cable CB-570
AC Adapter  Kit 
ACK-E4 CR2025 lithium battery
EOS DIGITAL
Solution Disk Software Instruction
Manual
USB cable protector
Bundled 
Accessories  
						

							
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System Map
CF card
SD memory card Card reader
PCMCIA adapter
Interface Cable
IFC-200U
Interface Cable  IFC-500U
Wireless FileTransmitter
WFT-E2/WFT-E2A
Wireless LAN access pointWireless LAN adapter
Ethernet port
PC card slot USB port
USB external media
USB GPS unit
Canon EF lenses
Timer Remote
ControllerTC-80N3 Remote
Switch
RS-80N3Wireless
Controller LC-5
Windows Vista
Windows XP
Windows 2000
Mac OS X
PictBridge-compatible printer
Original Data Security Kit OSK-E3 Personal 
computer
TV/Video
Video Cable VC-100  
						

							
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•TypeType: Digital, single-lens reflex, AF/AE camera
Recording media: Type I or II CF card, SD memory card* 
CF cards, SD memory cards (including SDHC), and Microdrive cards with a 2GB or larger capacity can be used
* High-speed data writing enabled with UDMA CF cards
* With Wireless File Transmitter WFT-E2/E2A attached,  recording possible with USB external media
Image sensor size: Approx. 36 x 24 mm
Compatible lenses: Canon EF lenses (except EF-S lenses) (The effective lens focal length is the same as indicated 
on the lens)
Lens mount: Canon EF mount
• Image SensorType: High-sensitivity, high-resolution, large single-plate CMOS  sensor
Pixels: Effective pixels: Approx. 21.10 megapixels Total pixels: Approx. 21.90 megapixels
Aspect ratio: 3:2
Color filter system: RGB primary color filter
Low-pass filter: Located in front of the image sensor, non-removable
Dust deletion feature:   (1) Automatic sensor cleaning (2) User-activated sensor cleaning
(3) Dust Delete Data appended to the captured image
• Recording SystemRecording format: Design rule  for Camera File System 2.0
Image type: JPEG, RAW (14bit)
RAW+JPEG 
simultaneous recording: Provided (sRAW+JPEG also possible)
File size: (1) L (Large) : Approx. 6.4 MB (5616 x 3744 pixels) (2) M1 (Medium1) : Approx. 5.2 MB (4992 x 3328 pixels)
(3) M2 (Medium2) : Approx. 3.9 MB (4080 x 2720 pixels)
(4) S (Small) : Approx. 2.2 MB (2784 x 1856 pixels)
(5) RAW : 
Approx. 25.0 MB (5616 x 3744 pixels)(6) sRAW : Approx. 14.5 MB (2784 x 1856 pixels)* JPEG quality: 8, ISO 100, Picture Style: Standard
* Exact file sizes depend on the subject, JPEG quality, ISO speed, Picture Style, etc.
Folder setting: Folder creation/selection enabled
Specifications  
						

							
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Specifications
File name: Preset code, User setting1 (4 characters), User setting2 
(3 characters + 1 image size character)
File numbering: Consecutive numbering, auto reset, manual reset
Color space: sRGB, Adobe RGB
Picture Style: Standard, Portrait, Landscape, Neutral, Faithful,  Monochrome, User Def. 1 - 3
Recording methods: (1) Standard (2) Auto switch media (recording media switched automatically)
(3) Rec. separately  (specified image size for each recording media)
(4) Rec. to multiple  (same image recorded to all recording media
)Image copy: Image copying between recording media enabled  (Images with checkmarks or all images in folder or card)
Backup:
With WFT-E2/E2A attached, all images and folders in the CF 
card and SD card can be backed up to USB external media
• White BalanceSettings:Auto, daylight, shade, cloudy, tungsten light, white fluorescent 
light, flash, custom (total 5 settings), color temperature 
setting, personal white balance (total 5 settings)
Auto white balance: Auto white balance with the image sensorColor temperature compensation: White balance correction: ±9 stops in full-stop incrementsWhite balance bracketing: ±3 stops in full-stop increments* Blue/amber direction or magenta/green direction possible
Color temperature 
information transmission
: Provided
• ViewfinderType: Eye-level pentaprism
Coverage: Approx. 100 percent vertically and horizontally with  respect to the effective pixels
Magnification: Approx. 0.76x (-1 diopter with 50mm lens at infinity)
Eyepoint: 20mm
Built-in dioptric adjustment:-3.0 - +1.0 diopter
Focusing screen: Interchangeable (11 types, sold separately), Standard  focusing screen: Ec-C IV
Mirror:
Quick-return half mirror (transmission:reflection ratio of 37:63, 
no mirror cut-off with EF1200mm f/5.6L USM or shorter lens)  
						

							
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Specifications
Viewfinder information: AF information (AF points, focus confirmation light), metering and exposure information (metering mode, spot 
metering circle, shutter speed, aperture, manual 
exposure, AE lock, ISO speed, exposure level, exposure 
warning), flash information (flash ready, FP flash, FE 
lock, flash exposure level), white balance correction, 
JPEG/RAW recording, maximum burst, number of shots 
remaining, battery check, recording media information
Depth-of-field preview: Enabled with depth-of-field preview button
Eyepiece shutter: Built-in
• AutofocusType: TTL-AREA-SIR with a CMOS sensor
AF points:  19 AF points (cross-type) and 26 Assist AF points (total 45 points)Metering range: EV -1 - 18 (at 23°C/73°F, ISO 100)
Focus modes: One-Shot AF (ONE SHOT), AI Servo AF (AI SERVO),  Manual focusing (MF)
AF point selection: Automatic selection (45 points), manual selection (19  points, 9 inner points, 9 outer points)
Selected AF point display:Superimposed in viewfinder and indicated on top LCD panelAF-assist beam: Emitted by the dedicated external Speedlite
• Exposure ControlMetering modes: 63-zone TTL full-aperture metering(1) Evaluative metering (linkable to any AF point)
(2) 
Partial metering (approx. 8.5% of viewfinder at center)(3) Spot metering
     • Center spot metering (approx. 2.4% of viewfinder at center)     • AF point-linked spot metering (approx. 2.4% of viewfinder)     • Multi-spot metering (Max. 8 spot metering entries)
(4) Center-weighted average metering
Metering range:
EV 0 - 20 (at 23°C/73°F with EF50mm f/1.4 USM lens, ISO 100)Exposure control:Program AE (shiftable), shutter-priority AE, aperture-priority AE, 
manual exposure, E-TTL II autoflash, flash metered manual
ISO speed (Recommended Exposure Index):100 - 1600 (1/3- or 1-stop increments), expandable to 
ISO 50 (L) and 3200 (H)
Exposure compensation: Manual: ±3 stops in 1/3- or 1/2-stop increments (can be  combined with AEB)
AEB: ±3 stops in 1/3- or 1/2-stop increments  
						

							
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Specifications
AE lock: Auto: Applied in One-Shot AF mode with evaluative metering when focus is achieved
Manual: By AE lock button in all metering modes
•ShutterType: Electronically-controlled, focal-plane shutter
Shutter speeds: 1/8000 to 30 sec. (1/3-, 1/2-, and 1-stop increments), bulb, X-sync at 1/250 sec.
Shutter release: Soft-touch electromagnetic release
Self-timer: 10-sec.  or 2-sec. delay
Remote control: Remote control with N3 type terminal
• Drive SystemDrive modes: Single, High-speed c ontinuous, Low-speed continuous, 
Self-timer (10 sec. and 2 sec), and Silent single shooting
Continuous shooting 
speed (Approx.): High-speed continuous: Max. 5 shots/sec. 
Low-speed continuous: Max. 3 shots/sec. 
Max. burst: JPEG (Large): Approx. 56, RAW: Approx. 12, 
RAW+JPEG (Large): Approx. 10
* 
Based on Canon’s testing conditions with a 2GB CF card 
for high-speed continuous shooting with JPEG quality 8, 
ISO 100, Standard Picture Style.
*  Varies depending on the s ubject, memory card brand, 
image-recording quality, ISO speed, drive mode, 
Picture Style, Custom Functions, etc.
• External SpeedliteCompatible flash: EX-series Speedlites
Flash metering: E-TTL II autoflash
Flash exposure compensation: ±3 stops in 1/3- or 1/2-stop increments
FE lock: Provided
External flash settings: Flash function settings, Flash C.Fn settings
PC terminal: Provided
Zooming to match 
lens focal length: Provided
• Live View FunctionsShooting modes: (1) Remote Live View shooting     (with a personal computer installed with EOS Utility)
(2) Live View shooting
Focusing: Manual focus  
						

							
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Specifications
Metering modes: Evaluative metering with the image sensor
Metering range:EV 0 - 20 (at 23°C/73°F with EF50mm f/1.4 USM lens, ISO 100)Magnified view: Magnifiable by 5x or 10x at AF point
Grid display: Provided
Exposure simulation: Provided
•LCD MonitorType: TFT color liquid-crystal monitor
Monitor size: 3.0 in.
Pixels: Approx. 230,000
Coverage: Approx. 100%
Brightness adjustment: 7 levels provided
Interface languages: 18
•Image PlaybackDisplay format:   Single image, single image + image size, shooting info, 
histogram, 4-image or 9-image index, magnified zoom 
(approx. 1.5x - 10x), rotated image, jump (by 1/10/100 
images, 1 screen, shooting date, or folder)
Highlight alert: Provided (Overexposed highlights blink)
• Image Protection and EraseProtect: Erase protection of one im age, all images in a folder, or 
all images in the memory card can be applied or 
canceled at one time
Erase: One image, all images with checkmarks in a folder, or all  images in the memory card can be erased (except 
protected images) at one time
• Sound RecordingRecording method: The sound clip recorded with the built-in microphone is attached to the image
File type: WAV
Recording time: Max. 30 sec. per sound clip
• Direct PrintingCompatible printers: PictBridge-compatible printers
Printable images: JPEG images compliant to Design rule for Camera File  System (DPOF printing possible) and RAW/sRAW 
images captured with the EOS-1Ds Mark III
• Digital Print Order FormatDPOF: Version 1.1 compatible