Canon Imageformula P 215ii Scan Tini User Guide

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Detaching and attaching the Feed Roller
Detaching and attaching the Feed RollerTo remove or attach the 
feeding roller, follow the procedure below.
Detaching the Feed Roller
1
Open the feed tray.
2Open the feeder cover.
3Open the roller cover
4Slide the feed rollers to left.
5Remove the feed rollers.
Attaching the Feed Roller
Use the following procedure to replace the feed roller.
1Attach the new feed rollers. Align the notch on the roller with the shaft 
on the main unit side.
 

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2Slide the feed rollers to right.
3Completely close the roller cover so that it clicks into place.
Make sure to close the roller cover so that it clicks into place.
Failure to securely close the feed cover will cause document feed problems.
4Close the feeder cover.
Detaching and attaching the separation pad
When replacing the separation pad, perform the following steps to 
detach it from and attach it to the unit.
Detaching the separation pad
1
Open the feed tray.
2Open the feeder cover.
3Remove the...

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Attaching the separation pad
1
Attach the separation pad.
2Close the feeder cover. 
Resetting the Counters
Resetting the CountersMake sure to reset the scanner’s internal 
counters using the following procedure whenever you replace the 
feed roller or separation pad.
This section describes the procedure to use when the Auto Startswitch on 
the rear panel of the scanner is set to the “OFF” position.
If the Auto Start switch is set to the “ON” position (when you only use 
CaptureOnTouch Lite and have...

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3Click [CANON P-xxx USB] and click [Properties].
Click the [Maintenance] tab, and reset the counters.
If you replaced the feed rollers, click [Reset] for [Current Rollers].
If you replaced the separation pad, click [Reset] for [Current Pad].
4Click [OK] to close the scanner properties.
1Opens the scanner drivers Detail Settings screen.
See Select document settings.
2Click   to display the [Scanner Information] dialog box.
The [Scanner Information] dialog box appears.
3Click [Maintenance].
The...

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Chapter 12 Uninstalling the Software
If the scan driver, CaptureOnTouch is not operating normally, follow the 
procedure below to uninstall them. Then, re-install the software from the 
Setup disc. -> Software Installation on p.20
Uninstallation .................................................................................... 104
Uninstallation
1From the Windows task bar, click the [Start] button, and then [Control 
Panel].
2Click [Uninstall a program] ([Add or Remove Programs] for Windows 
XP)....

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Chapter 13 Troubleshooting
Clearing a Paper Jam ....................................................................... 105
Common Problems and Solutions .................................................. 107
Software Troubleshooting................................................................ 109
Useful tips ......................................................................................... 109
Clearing a Paper Jam
When paper jams occur during scanning, use the following 
procedure to clear...

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3Remove the jammed document from the feed side or eject side.
4Close the feeder cover.
After you remove the jammed paper, check to see if the last page was 
scanned correctly, and then continue scanning.
Clearing a Card Jam
If a card is inserted into the slot at an angle, the card may jam during 
scanning.
If a card jam occurs, try pulling the card out, or open the feeder cover to 
remove the card.
When opening the feeder cover to remove a jammed card, open the cover 
slowly. Opening the feeder cover...

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Common Problems and Solutions
This section provides recommended solutions to common problems.
If you have a problem that is not solved by the following, contact your local 
authorized Canon dealer.
Q1 The scanner does not turn ON.
A1 1 The scanner remains OFF while the feed tray is closed. 
When you open the feed tray, the scanner turns ON 
automatically.
2 If the scanner is connected to the computer via a USB hub, 
try removing the hub and connecting directly to the 
computer.
Q2 The scanner is not...

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Q7 If white lines or streaks appear in scanned images.
A7 Clean both sides of the scanner glass, and the rollers. If a sticky 
substance such as glue or correction fluid is found, carefully wipe 
with just enough pressure to clean the area where the lines 
appear. For cleaning the scanner, refer to Chapter 10 Regular 
Maintenance. If the problem cannot be solved by cleaning, the 
internal glass may be scratched. Contact your local authorized 
Canon dealer.
Q8 Pages are missing.
A8 Then the scanner...

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Software Troubleshooting
This section describes troubleshooting problems and solutions for 
operating the supplied software (CaptureOnTouch).
If scanning is too slow
1
Close other running programs, if any.
2Scanning can be slowed down by memory shortage caused by 
memory-resident applications such as anti-virus programs. Close 
such memory-resident programs if necessary to free up memory 
space.
3When insufficient hard disk space is available, the scanner may be 
unable to create the necessary...