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Canon Imageformula Dr C225 User Guide

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4Click the [Maintenance] tab and then clear the [Turn off automatically 
after 4 hours] check box.
5Click [OK] to close the scanner properties.
 

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Chapter 11 Uninstalling the Software
###HOME > Chapter 11 Uninstalling the Software###
If the scan driver or CaptureOnTouch is not operating normally, follow the 
procedure below to uninstall them. Then, re-install the software from the 
Setup disc. -> Software Installation on p.17
Uninstallation .................................................................................... 102
Uninstallation
###HOME > Chapter 11 Uninstalling the Software > Uninstallation###
1From the Windows task bar, click...

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Chapter 12 Troubleshooting
###HOME > Chapter 12 Troubleshooting###
Clearing a Paper Jam ....................................................................... 103
Common Problems and Solutions .................................................. 106
Software Troubleshooting................................................................ 108
Useful tips ......................................................................................... 108
Clearing a Paper Jam
###HOME > Chapter 12 Troubleshooting...

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2When the jammed document is on the document ejecting side, open 
the document eject tray.
3Remove the jammed document.
4Return the document eject tray to its original position. Make sure that 
it is completely closed by pushing until you hear a click.
5Press the OPEN button and pull open the front unit toward you.
 

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6Remove the jammed document.7Close the front unit by gently pushing it up on both sides until it clicks 
into place. Make sure that the front unit is completely closed by 
pushing until you hear a click.
After removing the jammed paper, check to see if the last page was scanned 
correctly, and then continue scanning.
Make sure to pull the document out carefully, without applying too much 
force. If the jammed paper tears while you are pulling it out, make sure to 
remove any remaining pieces from...

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Common Problems and Solutions
###HOME > Chapter 12 Troubleshooting > Common Problems and 
Solutions###
This section provides recommended solutions to common problems.
If you have a problem that is not solved by the following, contact your local 
authorized Canon dealer.
Q1 The scanner will not turn on.
A1 Confirm that the AC adapter is plugged firmly into a power outlet.
Q2 The scanner is not recognized.
A2 1 Confirm that the scanner is properly connected to the 
computer with a USB cable.
2 Confirm...

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Q7 Multiple pages of scanned images cannot be saved to a 
single file.
A7 Depending on the file format, multiple scanned image pages 
cannot be saved as a single file with CaptureOnTouch Lite and 
CaptureOnTouch.
 BMP, PNG, JPEG: Always save one page per file.
 PPTX: Always saved multiple pages per file.
 TIFF, PDF: You can save multiple pages to a single file by 
clicking and selecting in the displayed dialog box.
For the setting method, see About file formats on p.55.
Q8 All of the placed documents...

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Software Troubleshooting
###HOME > Chapter 12 Troubleshooting > Software Troubleshooting###
This section describes troubleshooting problems and solutions for 
operating the supplied software (CaptureOnTouch).
If scanning is too slow
1
Close other running programs, if any.
2Scanning can be slowed down by memory shortage caused by 
memory-resident applications such as anti-virus programs. Close 
such memory-resident programs if necessary to free up memory 
space.
3When insufficient hard disk space is...

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What rules apply to scanned image file names?
zCaptureOnTouch
For both Standard Scanning and Scanning Shotcut, the file names of 
scanned images are set based on the settings in the [Destination] 
panel. This screen opens when you click the Edit button ([ ]) in the 
[Select document] panel.
Click the [Detail Settings] button on this screen. You can set the file 
names of scanned images by setting all or some of the three items 
shown below.
A sample file name is displayed as the [File name] in the...

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How do I use the automatic document color detection 
function?
The scanner driver for this scanner includes a function that automatically 
detects the color mode from the contents of a document.
The color modes that can be detected automatically by this function 
depend on the application and scanner driver settings you are using as 
follows.
Condition Modes that can be detected
When [Color mode] is set to [Detect 
automatically] in the CaptureOnTouch 
scanner settings[Color or Gray]
When [Full...
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