Canon Imageformula Dr C130 User Guide
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10 Caution • Do not install the scanner on a surf ace that is unstable or tilted, or in an area subject to excessiv e vibrations, as this may cause the scanner to fall, resulting in personal injury or damage to the scanner. • Never place small metal objects such as staples, paper clips, or jewelry on the scanner. These it ems may fall into the scanner, and cause a fire or electric shock. Should such objects ever fall inside the scanner, immediately turn the power OFF, and disconnect the power plug from t he power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced. • Do not install the scanner in a humid or dusty location. Doing so might cause a fire or electric shock. • Do not place objects on top of the scanner. Such objects may tip or fall over, resulti ng in personal injury. • Connect only to a power outlet of the rated voltage and power supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region). • When unplugging the power cord, grasp it firmly by its plug. Do not pull directly on the power cord, as this may damage or expose the cords internal wiring, result ing in a fire or electric shock. • Leave sufficient space around the power plug so that it can be unplugged easily. If objects are pl aced around the power plug, you will be unable to unplug it in an emergency. • Do not allow water or flamma ble substances (alcohol, paint thinner, benzene, etc.) to spill into the scanner, as this may result in a fire or electric shock. • Turn the power OFF for safety when not using the scanner for a long period of time, such as overnight. Also, turn the power OFF, and disconnect the power cord from the power outlet for safety when the machine will not be used for an extended period of time, such as during consecutive holidays. • Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it. This may result in personal injury. Be extra careful of neckties and long hair. If anything becomes caught in the scanner, immediatel y disconnect the power cord to stop the scanner. • Be careful when loading paper into the scanner and when removing jammed paper. It is possible to cut your hand on the edge of a sheet of paper. Disposal• When disposing of this scanner, be sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner.When sending the scanner for repairs• When a request is made for repairs, the scanner needs to be sent to the specified address. When sending the scanner, use the packing box in which it came. Fi rmly secure the scanner with packaging material when you pl ace it in the packing box. DR-C130_SG.fm Page 10 Friday, March 16, 2012 8:54 AM
11 Common Problems and SolutionsThis section provides recommended solutions to common problems. The User Manual is added to the Start menu when the software is installed using the Setup Disc. Click the Start button, and then click [All Programs] > [Canon DR-C130] > [User Manual] to display the User Manual. If you have a problem that is not solved by the following, contact your local authorized Canon dealer. Q1 The scanner will not turn on. A1 Confirm that the AC adapter is plugged firmly into a power outlet. Q2 The scanner is not recognized. A2 (1) Confirm that the scanner is properly connected to the computer with a USB cable. (2) Confirm that the scanner is turned on. See the previous Q1 if the scanner does not turn on. (3) The computers USB interface may not support the scanner. The scanner cannot be guaranteed to work with all USB interfaces. (4) Confirm that the supplied USB cable is used to connect the scanner to the computer. The scanner cannot be guaranteed to work with all available USB cables. (5) If the scanner is connected to the computer via a USB hub, try removing the hub and connecting directly to the computer. Q3 Documents feed askew (scanned images are slanted). A3 (1) Align the document guides to fit the documents as closely as possible, and load th e documents so that they feed straightly. (2) Enable [Automatically straightens skewed] in the scanner driver settings. (3) If many pages have been scanned since roller cleaning, clean the rollers. If documents still feed askew, roller replacement or other maintenance may be needed.Refer to the User Manual (Chapter 11 Removing and Attaching the Rollers and Document Holding Guide) for detailed information. Q4 Documents are not scanned according to the settings configured in the scanner driver. A4 When you scan using a job registered with CaptureOnTouch, the register ed job settings have priority over the scanner driver settings. Edit existing job settings, or create a new job using the desired scanning conditions. Q5 If white lines or streaks appear in scanned images. A5 Clean both sides of the scanner glass, and the rollers. If a sticky substance such as glue or correction fluid is found, carefully wipe with just enough pressure to clean the area where the lines appear. If the problem cannot be solved by cleaning, the internal glass may be scratched. Contact your local authorized Canon dealer. Q6 Pages are missing. A6 When the scanner drivers [Sc anning Side] setting is [Skip Blank Page], documents with very little black may be unintentionally skipped. Select another scan mode setting such as [Simplex] or [Duplex], or decrease the [Ratio of black pixels] (Chapter 9 Spec ial Scanning > Practical Examples > When you want to delete the images of the blank pages in two-sided documents). If pages are skipped due to the document double feeding, see Q 7 Documents jam (or double-feed). Q7 Documents jam (or double-feed). A7 (1) If the roller has been inst alled correctly, clean it if necessary. (2) Proper scanning may not be possible when document pages stick together due to static electricity. Fan the documents before you load them. (3) Set the feed selection lever to the non separation position, and manually feed the scanner one page at a time. DR-C130_SG.fm Page 11 Friday, March 16, 2012 8:54 AM
12 Q8Multiple pages of scanned images cannot be saved to a single file. A8 Some file formats cannot save multiple scanned image pages as a single file. BMP and JPEG: Scanned images are always saved one page per file. PPTX:Multi-page images are always saved to a single file. TIFF and PDF: Multiple pages can be saved to a single file based on the application software setting. In CaptureOnTouch, click , and then select [Save all pages as one file] in the dialog box displayed. In CapturePerfect, select [Save all pages as one file] in Multi Page Settings on the [Scan to File] screen. Q9 All of the placed documents have been scanned, but the scanned image does not appear on the application. A9 When [Panel-Feeding] or [Automatic Feeding] is selected as the feeding method on the scanner drivers setting screen, a scanning operation will not continue after all of the documents are fed, as the scanner awaits additional documents to be fed. You can finish the operation and send the scanned images to the application by pressing the [STOP] button on the operating panel. Q10 Memory becomes insufficient and scanning stops. A10 If you configure scanning condi tions that use a large amount of the computers memory, scanning may stop because of insufficient memory. Although this depends on the computers memory size, t he possibility of insufficient memory increases if any of the following scanning conditions overlap. • [Color Mode] is set to [24-bit Color] • A large page size (e.g. Legal) is specified as the [Page Size]. Alternatively, the page size is set to [Scanners Maximum]. • A high resolution (600dpi etc.) is specified for [Dots per inch]. • If an error message appears due to insufficient memory while scanning is in progre ss, exit the application, change the scanning conditions (e.g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Please change prevent bleed through and remove] if they are set to on. Q11 Cannot save scanned file. A11 The maximum size that can be saved as a file is 2 GB. A multiple-page scan cannot be saved when it reaches the file size of 2 GB. Change the save settings if an error message is displayed. Q12 If scanning is too slow . A12 (1) Close other running programs, if any. (2) Scanning can be slowed down by memory shortage caused by memory-resident appl ications such as anti- virus programs. Close such memory-resident programs if necessary to free up memory space. (3) When insufficient hard disk space is available, the scanner may be unable to create the necessary temporary files for scanned data. Delete unneeded data on the hard disk to free up more space. (4) Scanning is slow if the co mputers USB port is not Hi- Speed USB 2.0 compliant. (5) If using a common USB cable that is not Hi-Speed USB 2.0 compliant, replace the cable with the supplied compliant cable. (6) When the scanner is connected to the computer via a USB hub that is not Hi-Speed USB 2.0 compliant, remove the hub and connect the scanner directly to the computer. Q13 If scanned image files cannot be opened in an application . A13 (1) scanned images saved as multi-page TIFF files can be opened only by programs that support this file format. (2) Some applications cannot open compressed TIFF files, even if it does not contain multiple pages. This issue can occur with programs that are not compatible with CaptureOnTouch and TIFF files of CapturePerfect. In this case, select None as the image file compression format before scanning. DR-C130_SG.fm Page 12 Friday, March 16, 2012 8:54 AM
13 FCC REGULATIONS (For 120 V model)Document Scanner, Model M111141 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does c ause harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help. Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modifi cations to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success NY 11042, U.S.A. Tel. No. (516)328-5000RADIO INTERFERENCE REGULATIONS (For 120 V models)This digital apparatus does not e xceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference- causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry Canada. RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE (For 120 V models)Cet appareil numérique respecte les li mites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par l’Industrie Canada.International ENERGY STAR ® Office Equipment Program As an ENERGY STAR ® Partner, CANON ELECTRONICS INC. has determined that this machine meets the ENERGY STAR ® Program guidelines for energy efficiency. The International ENERGY STAR ® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment, such as computers, monitors, printers, fax, machine, copiers, and scanners. The standards and logos are uniform among participating nations. European Union (and EEA) only. This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2002/96/EC) and your national law. This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an author ized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associ ated with EEE. At the same time, your cooperation in the correct dispos al of this product will contribute to the effective usage of natural resources. For more information about where you can drop off your waste equipment for recycling, please contact your local city o ffice, waste authority, approved WEEE scheme or your household waste di sposal service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com/environment . (EEA: Norway, Iceland and Liechtenstein) DR-C130_SG.fm Page 13 Friday, March 16, 2012 8:54 AM
14 Für EMVGDieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und Gewerbebereich sowie in Kleinbetrieben vorgesehen.Model NamesThe following names may be provided for the safety regulations in each sales region of the Document Scanner. DR-C130: Model M111141Trademarks• Canon and the Canon logo are registered trademarks, of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • imageFORMULA is a trademark of CANON ELECTRONICS INC. • Microsoft, Windows, Windows Vista, PowerPoint, and SharePoint are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. • ENERGY STAR ® is a registered trademark of the United States Environmental Protection Agency. • ISIS is a registered trademark of Emc Corporation in the United States. • Google and Google docs are trademarks of Google Inc. • Copyright © 1995-2012 Nuance Communications, Inc. All rights reserved. Nuance, eCopy, OmniPage, and PaperPort are trademarks and/or registered trademarks of Nuance Communications, Inc. and/or its affiliates in the United States and/or other countries. • Adobe, the Adobe logo, Acrobat, the Adobe PDF logo, and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Other product and company names herein may be the trademarks of their respective owners. However, the TM and ® symbols are not used in this document. CopyrightCopyright 2012 by CANON ELECTRONICS INC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electr onic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of CANON ELECTRONICS INC. DisclaimersThe information in this document is subject to change without notice. CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXPECT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL. CANON ELECTRONICS INC. IS NOT LIABLE FOR THE STORAGE AND HANDLING OF DOCUMENTS SCANNED WITH THIS PRODUCT, OR THE STORAGE AND HANDLING OF RESULTING SCANNED IMAGE DATA. IF YOU INTEND TO DISCARD THE ORIGINALS OF SCANNED DOCUMENTS, YOU THE CUSTOMER ARE RESPONSIBLE FOR INSPECTING THE SCANNED IMAGES AND VERIFYING THAT DATA IS INTACT. THE MAXIMUM LIABILITY OF CANON ELECTRONICS INC. UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. DR-C130_SG.fm Page 14 Friday, March 16, 2012 8:54 AM
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1 DR-C130 Guide de configuration Veuillez lire cette partie en premier. Vérification des accessoires DR-C130 Guide de configuration (ce document) Carte de garantie Rouleau dalimentation (Fixez ce rouleau à lunité principale du scanner.) Câble USB Type A/Type B (Longueur : 1,8 m) Adaptateur/cordon d’alimentation CA (Longueur raccordée : 2,6 m) Disque dinstallation (DVD-ROM) • Les elements inclus dans ce manuel s ont soumis a modification sans preavis. • Vous devez conserver lembal lage et les materiaux demballage de ce produit afin de le ranger ou de le transporter. • La forme de la fiche d’alimentation varie selon le pays et la région.Retirez le scanner de la boîte puis retirez la bande orange et les feuilles de protection (▼ ) du scanner. Le contenu peut varier suivant les pays/régions. Si l’un des éléments figurant ci-dess ous est manquant ou endommagé, contactez un représentant du service après-vente ou votre revendeur local agréé Canon. Nous vous remercions pour lachat du scanner de documents Canon imageFORMULA DR-C130. Ce document est un guide dinstallation du sc anner. Veillez à lire ces instructions avant dutiliser ce produit. Après avoir lu ce manuel, conservez- le en lieu sûr pour future référence. Les mesures de précautions pour lutilisation du produit en toute sécurité sont notées sous « Consignes de sécurité importantes » (P.8). Veillez à lire ces instructions avant dutiliser ce produit. DR-C130_SG_FR.fm Page 1 Friday, March 16, 2012 9:28 AM
2 1 Faites glisser les guides de document vers la gauche et la droite, et ouvrez le couvercle du rouleau. 2 Installez le rouleau dalimentation dans lunité en alignant lencoche sur le rouleau avec laxe sur lunité. 3 Ouvrez le couvercle du rouleau. Elle est correctement fermée quand vous entendez un déclic. 4 Appuyez doucement sur les côtés de la partie avant pour la fermer. Elle est correctement fermée quand vous entendez un déclic. Installation du rouleau d’alimentation Guides de document Couvercle du rouleau DR-C130_SG_FR.fm Page 2 Friday, March 16, 2012 9:28 AM
3 Installez les logiciels suivants, nécessaires pour utiliser le scanner, depuis le disque dinstallation fourni (DVD-ROM). • CaptureOnTouch Il s’agit d’un utilitaire de numéris ation spécialement conçu pour ce produit. • CapturePerfect 3.1 Il s’agit d’une application de numé risation pour le scanner de la série DR. • Pilote du scanner Il s’agit du pilote pour ce produit. • Manuel de lutilisateur Le Disque dinstallation fourni c ontient un manuel qui explique le fonctionnement général du scanner. Vous pouvez ouvrir le manuel depuis [Canon DR-C130] dans le menu Démarrer de Windows, une fois le logiciel installé. Logiciels tiers Les applications des l ogiciels suivantes sont également comprises sur le disque de configuration fourni. • Presto! BizCard Logiciel de gestion de cartes de visite de NewSoft Technology Corp. * Presto! BizCard est une marque déposée de NewSoft Technology Corp. • OmniPage SE Logiciel de reconnaissance optique de caractères (ROC) de Nuance Communications Inc. avec prise en charge multilingue. Les langues prises en charge par le logiciel OmniPage fourni avec ce scanner sont l’anglais, le français, l’allemand, l’italien et l’espagnol. Le logiciel ne peut pas être installé sur les systèmes d’exploitation dans d’autres langues. • PaperPort ® Application de gestion de fich iers de Nuance Communications Inc. facilitant le stockage, l’or ganisation et la récupération de documents numériques. Pour recevoir de l’aide pour ce produit, vous devez effectuer une mise à jour vers une version pr ofessionnelle. Pour plus de détails sur la mise à jour, rendez-vous à l’adresse URL suivante. http:// www.nuance.com/partneroffer/canon • eCopy PDF Pro Office Logiciel de création/d’édition de fichiers PDF de Nuance Communications.Important Pour la numérisation avec un logiciel tiers, utilisez le pilote de ce scanner pour configurer les condi tions de numérisation. Pour en savoir plus sur l’ouverture du pilote du scanner, reportez-vous aux manuels fournis avec chaq ue application de logiciel. Logiciel de service en nuage Pour certains des logiciels tiers fournis, un compte de service en nuage est requis pour utiliser cert aines de leurs fonctions, voire toutes. Lors de l’obtention d’un compte, vous devrez accepter les conditions d’utilisation du service. Pour en savo ir plus, consultez le site Web de votre fournisseur de service en nuage. L’installation simple du logiciel ci-dessus n’exige aucun compte. Logiciel Service en nuage utilisé Module externe Google documents pour CaptureOnTouch Google documents Evernote Evernote DR-C130_SG_FR.fm Page 3 Friday, March 16, 2012 9:28 AM