Canon Hf R500 Instruction Manual

Additional Information Š 171
B List of Messages for Connecting to an External Hard Drive
B  List of Messages for Wi-Fi Functions
Refer also to the instruction manual  of your wireless router and other 
devices you will use.
Too many photos and MP4 movies.   Disconnect the USB cable.
- Disconnect the USB cable. Try using a memory card reader or decrease the number of photos  and MP4 movies on the memory card to fewer than 2,500 (Windows), or 1,000 (Mac OS). 
- If a dialog box appeared on the computer...

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Memory card cover is open- The memory card cover was opened while the memory card was being accessed. Stop the Wi-Fi function in use and end the Wi-Fi connection.
Multiple access points detected. Try the operation again. - There are multiple access points sending out a WPS signal at the same time. Try the operation again later or perform setup using the [WPS: PIN Code] or [Search for Access Points] option 
(A 133).
No access points found - The access point set in the...

Additional Information Š 173
Unable to obtain an IP address- If you are not using a DHCP server, connect usi ng the [Manual Setup] option and enter the IP 
address using the [Manual] option ( A136).
- Turn on the DHCP server. If it is already on, make sure it is functioning properly.
- Make sure the address range for the DHCP server is sufficient.
- If you are not using a DNS server, set the DNS address to [0.0.0.0].
- Set the DNS server’s IP address in the camcorder.
- Turn on the DNS server. If it is...

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List of Messages for Web Services
Wireless communication is not working correctly- Cordless phones, microwave ovens, refrigerator s and other appliances may interfere with the 
wireless signal. Try using the camcorder in a location farther away from such appliances.
- Turn off the camcorder and access point. After a short while, turn them on again and perform  the Wi-Fi network setup again. If the proble m persists contact a Canon Service Center.
Check network settings - The...

Additional Information Š 175
Do ’s  and  D on ’tsHandling Precautions
Camcorder
Be sure to observe the following precautions to ensure maximum per-
formance. 
•Save your recordings periodically.  Make sure to transfer your record-
ings to an external device such as a computer or digital video recorder 
( A 103) and save them on a regular basis. This will protect your impor-
tant recordings in case of damage and create more free space on the 
memory. Canon shall not be liable for any data loss. 
• Do not...

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• Do not point the camcorder toward an intense light source, such as the sun on a sunny day or an intense artificial light source. Doing so may 
damage the image sensor or the camcorder’s internal components.
• Do not use or store the camcorder in dusty or sandy places. The cam- corder is not waterproof – avoid also water, mud or salt. If any of the 
above should get into the camcorder it may damage the camcorder 
and/or the lens.
• Be careful of heat generated by lighting...

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Battery Pack
• Dirty terminals may cause a poor contact between the battery pack and 
the camcorder. Wipe the terminals with a soft cloth.
Long-term storage 
• Store battery packs in a dry place at temperatures no higher than 30°C 
(86°F). 
• To extend the battery life of the battery pack, discharge it completely 
before storing it.
• Charge and discharge all your battery packs fully at least once a year.
Remaining battery time
When you are using a battery pack that is...

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• Do not leave memory cards in places subject to high humidity and high temperature.
• Do not disassemble, bend, drop, or subject memory cards to shocks  and do not expose them to water.
• Check the direction before inserting the memory card. Forcing a mem- ory card into the slot if it is not correctly oriented may damage the mem-
ory card or the camcorder.
• Do not attach any labels or stickers on the memory card.
• Secure Digital (SD) memory cards  have a physical switch...

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Maintenance/Others
Cleaning
Camcorder Body
• Use a soft, dry cloth to clean the camcorder body. Never use chemically 
treated cloths or volatile so lvents such as paint thinner.
Lens
• If the lens surface is dirty, autofocus may not work properly.
• Remove any dust or dirt particles using a non-aerosol type blower  brush.
• Use a clean, soft lens-cleaning cloth to gently wipe the lens. Never use  tissue paper.
LCD Touch Screen
• Clean the LCD touch screen using a clean, soft...

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• Remove the memory card and battery pack. Then, place the camcorder in an airtight plastic bag and let it adjust gradually to temperature 
changes before removing it from the bag.
When condensation is detected 
The precise time required for water droplets to evaporate will vary 
depending on the location and weather conditions. As a general rule, wait 
for 2 hours before resuming use of the camcorder.
Using the Camcorder Abroad
Power Sources
You can use the compact power...