Canon Hf R500 Instruction Manual

Additional Information Š 161
Playback
Deleting scenes takes longer than usual.- When the memory contains a large number of scenes, some operations may take longer than usual. Save your recordings ( A105) and initialize the memory ( A29).
Cannot capture a video snapshot scene from a movie. - You cannot capture video snapshot scenes from scenes recorded or edited using another device. Also, you cannot capture video snapshot scenes from MP4 movies.
- The memory is full. Delete some recordings ( A53) to free...

162 Š Additional Information
Even after stopping recording, the ACCESS indicator does not go off.
- The scene is being recorded in the memory. This is not a malfunction.
The red ON/OFF (CHG) indicator flashes rapidly (  one flash at 0.5-second 
intervals).  - The temperature of the battery pack is outside its operating range (approximately 0 – 40 °C (32 – 104 °F)). Remove the battery pack, warm it or let it cool down, as necessary, and try 
charging it again.
- Charge the battery pack in temperatures...

Additional Information Š 163
- If the supplied HTC-100/S High Speed HDMI Cable or optional STV-250N Stereo Video Cable is connected to the camcorder, disconnect it. 
- The AV OUT/ × terminal is set to headphone output. Set  1 >  q  >  [AV/Headphones] 
to [AV] .
There is no sound from the headphones. -B  Audio will not be output from the AV OUT/ × terminal while Wi-Fi functions are in 
use.
Memory Card and Accessories
Cannot insert the memory card.
- The memory card was not facing the correct direction....

164 Š Additional Information
There is no image on the TV screen and there is no sound.-B  Video and audio will not be output from the camcorder while Wi-Fi functions are 
in use.
The computer does not recognize the camcorder even though the camcorder is connected 
correctly. - Disconnect the USB cable and turn off the camcorder. After a short while, turn it on again and restore the connection.
- Connect the camcorder to a different USB port on the computer.
Cannot save MP4 movies or photos on my computer...

Additional Information Š 165
The wireless connection was interrupted while transferring files.- Incomplete files may remain at the transfer de stination. If incomplete files remain at the 
transfer destination, check the content and make  sure they are safe to delete before deleting 
them.
- Select [New Files] and perform the file transfer again. 
Cannot connect a Wi-Fi-enabled external device wirelessly to the camcorder. -Use the 1  >  q  >  [Reset All] setting to reset the  camcorder. The camcorder’s...

166 Š Additional Information
Cannot communicate with the battery pack.   Continue using this battery pack?- You attached a battery pack that is not recommended by Canon for use with this camcorder.
- If you are using a battery pack recommended by  Canon for use with this camcorder, there 
may be a problem with the camcorder or ba ttery pack. Consult a Canon Service Center.
Cannot convert scenes recorded at 60P - Scenes that were recorded at 60P cannot be converted to MP4.
Cannot convert the scene - You...

Additional Information Š 167
Cannot play the movies on this memory card- Movies cannot be played back from a 64 MB  or smaller memory card. Use a recommended 
memory card (A 23).
Cannot play the movies on this memory card   Initialize only using the camcorder - The memory card in the camcorder was initia lized using a computer. Initialize the memory 
card with this camcorder ( A29).
Cannot record - You cannot capture video snapshot scenes from scenes recorded or edited using another  device.
- There is a...

168 Š Additional Information
Check the memory card- Cannot access the memory card. Check the memory card and make sure it is inserted cor-rectly.
- A memory card error occurred. The camcorder cannot record or display the image. Try remov- ing and reinserting the memory card, or use a different memory card.
- You inserted a MultiMedia Card (MMC) into the camcorder. Use a recommended memory card  (A 23).
- If after the message disappears, 9  appears in red, perform the following: Turn off the cam-
corder...

Additional Information Š 169
May not be possible to record movies on this memory card- You may not be able to record movies on a memory card without a Speed Class rating or rated  CLASS 2. Replace the memory card  with one rated CLASS 4, 6 or 10.
Mem. Card   Number of scenes already at maximum - The memory card already contains the maximum number of AVCHD scenes (3,999 scenes);  no further scenes can be copied onto the memory card. Delete some scenes ( A53) to free 
some space.
Mem. Card   Unable to...

170 Š Additional Information
Recording was stopped due to insufficient write speed of the memory card- The data transfer rate was too high for the memory card in use and the recording was stopped. Replace the memory card with one rated CLASS 4, 6 or 10 (CLASS 6 or 10 when 
recording movies with a video quality of 60P or 35 Mbps).
- After repeatedly recording, deleting and editing scenes (fragmented memory), it will take  longer to write data on the memory and recording may stop. Save your recordings (...