Canon Digital Ixus 310 Hs User Guide

181
If you think there is a problem with the camera, first check the following. If the 
items below do not solve your problem, contact a Canon Customer Support 
Help Desk as listed on the included customer support list.
PowerYou pressed the ON/OFF button, but nothing happened.•Confirm that the battery is the correct type, and is not depleted  (p. 16).
• Confirm that the battery is properly inserted  (p. 18).
• Confirm that the memory card/battery cover is securely closed  (p. 18).
• If the battery...

Troubleshooting
182
Image is blurred.•Press the shutter button halfway to focus on the subject, then press fully to shoot 
(p. 24) .
• Shoot the subject within the focusing distance  (p. 201).
• Set the [AF-assist Beam] to [On]  (p. 171).
• Confirm that functions which you do not intend to use (macro, etc.) are not set.
• Shoot using the focus lock or AF lock  (pp. 96, 99) .
Even when you press the shutter bu tton halfway, the AF frame does not 
appear, and the camera does not focus.
• If you center on...

Troubleshooting
183
Recording images to the memory card takes a long time, or continuous 
shooting slows down.
• Perform a low-level format of the memory card in the camera  (p. 165).Cannot make settings for shooting functions or FUNC. menu.•The items in which settings can be made differ depending on the shooting mode. Refer 
to “Functions Available in Each Shooting Mode” and “Shooting Menu”  (pp. 192 – 197) .
Shooting MoviesCorrect shooting time does  not display, or stops.•Format the memory card in...

List of Messages That Appear on the Screen
184 Computer
Cannot transfer images to a computer.It may be possible to solve the problem when the camera is connected to a computer via 
cable by reducing the transfer speed.
•Turn off the camera. Keep the shutter button pressed fully and move the zoom lever 
toward  i, then press the  1 button. Now move the zoom lever toward  j. Touch [B] 
in the screen that appears, then touch it again.
Eye-Fi CardCannot transfer images  (p. 179).
If error messages appear on...

List of Messages That Appear on the Screen
185
Change the battery pack. (p. 17)
No Image.
• There are no images recorded on the memory card that can be displayed.Protected!  (p. 137)
Unidentified Image/Incompatible J PEG/Image too large./Cannot play back 
AVI/RAW 
• Unsupported images, or images with corrupted data cannot be displayed.
• Images manipulated on a computer, that have had their file name changed, or have 
been taken with a different camera may not display.
Cannot magnify!/Cannot play back...

List of Messages That Appear on the Screen
186
Lens Error•This error can occur if you hold the lens while it is in motion or when using it in a location 
with excessive dust or sand in the air.
• If this error message continues to appear, contact a Canon Customer Support Help 
Desk as there may be a problem with the lens.
A camera error was detected (Error number)•If an error code appears directly after taking a picture, the shot may not have been 
recorded. Check the image in Playback mode.
• If this...

187
Shooting (Information Display)
* : Standard,  : Held verticallyWhen shooting, the camera detects if it is held vertically or horizontally, and adjusts 
settings accordingly for the best shot. It also detects orientation during playback, so you 
can hold the camera in either orientation and it will automatically rotate images for correct 
viewing.
This function may not operate correctly when the camera is pointed straight up or down.
Information Displayed on the Screen
Shooting Mode  (p. 192), 
Scene...

Information Displayed on the Screen
188
Scene Icons
In A  mode, the camera displays an icon for the scene it has determined 
and then automatically focuses and selects the optimum settings for subject 
brightness and color.
* Appears when the scene is dark and the camera is attached to a tripod.
SubjectPeopleNon-Human SubjectsIcon 
Background  Color
Background
When 
MovingWith 
Strong  Facial 
ShadowsWhen 
MovingWhen 
Close
Bright
Gray
Backlit—
Including 
Blue Skies
Light Blue
Backlit—
Sunsets— —...

Information Displayed on the Screen
189
Playback (Detailed Information Display)
Index Display (p. 120)
My Category  (p. 143)
Movies  (p. 33), High- 
speed Burst  (p. 80), 
Shooting Mode  (p. 192)
ISO Speed  (p. 88), 
Playback Speed 
(Movies)  (p. 114)
ND Filter  (p. 27)
White Balance  (p. 86)
Histogram  (p. 45)
Recording Pixels  (pp. 60, 
116) , MOV (Movies)
FUNC. (Function)  (p. 46)
Print List  (p. 159)
Eye-Fi Transfer 
Complete  (p. 179)
Battery Charge Indicator 
(p. 16) Metering Method 
(p. 101)...

Information Displayed on the Screen
190 Summary of Movie Control Panel in “Viewing Movies” 
(p. 33)
* Displays the frame approx. 4 sec. before or after the current frame.Exit
Touch to display the volume panel, then touch 
op to adjust the volume.
When the volume is set to 0,   will appear.
Playback
Skip backward* (Continues to skip backward if you keep touching the screen.)
Previous frame (Slow rewind if you touch and hold the icon.)
Next frame (Slow advance if you touch and hold the icon.)
Skip...