Canon Camera Eos 5d Mark Iii User Manual

361
Troubleshooting Guide
 Set the lens focus mode switch to < AF> (p.39).
  To prevent camera shake, press t he shutter button gently (p.43, 44).
  If the lens has an Image Stabilizer, set the IS switch to < 1> (p.42).
  In low light, the shutter speed may  become slow. Use a faster shutter 
speed (p.162), set a higher ISO spee d (p.124), use flash (p.188), or 
use a tripod.
  Depending on the attached lens, the number of usable AF points and 
patterns will differ. The lenses ar e categorized into eight...

362
Troubleshooting Guide
 If you shoot something that has fine  detail (such as a field of grass), 
the file size will be larger and the  actual maximum burst may be lower 
than the number mentioned on page 121.
  If [z 3: Highlight tone priority ] is set to [Enable], the settable ISO 
speed range will be ISO 200-2 5600 (or up to 12800 for movie 
shooting). Even if you expand th e settable ISO speed range in [ISO 
speed range ], you cannot set expanded ISO  speeds (L, H, H1, H2). 
When [ z3: Highlight...

363
Troubleshooting Guide
 If you shoot at night when the background is dark, the shutter speed 
becomes slow automatically  (slow-sync shooting) so that both the subject 
and background are properly exposed.  To prevent a slow shutter speed, 
under [
z 1: External Speedlite control], set [Flash sync. speed in 
Av mode] to [1/200-1/60 sec. auto] or [1/200 sec. (fixed)] (p.192).
  Make sure the flash (or PC sync co rd) is securely attached to the 
camera.
  If you use a non-Canon flash unit  with Live...

364
Troubleshooting Guide
 It indicates that the camera’s intern al temperature is high. If the white 
< > icon displayed, the still photo’s  image quality may deteriorate. If 
the red  icon is displayed, it indicates that the Live View or movie 
shooting will soon be terminated  automatically (p.215, 241).
 
If the card’s writing speed is slow, movie shooting may stop 
automatically. When the compression method is set to [IPB], use a CF 
card with a reading/writing speed of at least 10 MB per sec., and...

365
Troubleshooting Guide
 If you shoot a movie when [ Maximum: 25600] is set with [ISO speed 
range ] and ISO speed is set to  ISO 16000/20000/25600, the ISO 
speed will switch to ISO12800 ( during movie shooting with manual 
exposure). Even if you switch back to still photo shooting, the ISO 
speed will not revert to  the original setting.
  If you shoot a movie when 1. L ( 50) or 2. H1 (51200)/H2 (102400) is 
set, the ISO speed setting will switch  to 1. ISO 100 or 2.  H (25600) 
respectively (during...

366
Troubleshooting Guide
 To shoot still photos during movie shooting, us ing a CF card 
compatible with UDMA transfer rates is recommended.
  Setting a lower image quality fo r still photos and shooting fewer 
continuous still photos can also resolve the problem.
  Shooting still photos during movie  shooting will cause a discrepancy 
between the actual time and time co de. When you want to edit a movie 
using time code, it is recommended not to shoot still photos during 
movie shooting.
  Set the < R>...

367
Troubleshooting Guide
 With [51: File name], select the camera’s unique file name or the file 
name registered under User setting 1 (p.152).
  If the card already contains re corded images, the image number may 
not start from 0001 (p.154).
  The correct date and time has not been set (p.36).
  Check the time zone and daylight savings time (p.37).
 
The shooting date and time does not  appear in the picture. The date and 
time is instead recorded in the imag e data as shooting information. When...

368
Troubleshooting Guide
 [Eye-Fi settings ] will appear only when an Eye-Fi card is inserted into 
the camera. If the Eye-Fi card has  a write-protect switch set to the 
LOCK position, you will not be abl e to check the card’s connection 
status or disable Eye-Fi card transmission (p.344).
  [3 3: Highlight alert ] is set to [Enable] (p.247).
  [3 3: AF point disp.] is set to [ Enable] (p.247).
  If the image is protected, it  cannot be erased (p.272).
  Movies edited with a personal com puter cannot...

369
Troubleshooting Guide
 Use the stereo AV cable that ca me with the camera (p.271).
  Make sure the stereo AV cable or  HDMI cable’s plug is inserted all the 
way in (p.268, 271).
  Set the video OUT system (NTSC/PAL)  to the same video system as 
the TV set (p.271).
  If the movie file size reaches 4  GB, another movie file will be created 
automatically (p.232).
  If you format a card of 128 GB or hi gher with this camera, it will be 
formatted in exFAT. This means that some card readers and...

370
Troubleshooting Guide
 If you selected [Clean now f], the shutter will make a noise, but no 
picture is taken (p.290).
  If you repeatedly turn the power switch < 1> and  at a short 
interval, the < f> icon may not be displayed (p.34).
  What is displayed on the screen di ffers depending on the printer. This 
instruction manual list s all the printing effects available (p.300).
  Install the provided software (E OS DIGITAL Solution Disk CD-ROM) 
on the personal computer (p.395).
  Check that EOS...