Canon camcorder DC40 User Manual

							
121
Printing
E
Erasing All Print Orders
1. Set the camcorder to view still images recorded on the memory card (/).
2. Press the MENU button and use the multi selector ( ,  ) to select  the [STILL IMG OPER.] menu and then select the [  ORD. ALL 
ERASE] option.
3. Select [YES] and press ( ).
All   print orders are canceled.
4. Press the MENU button to close the menu.
Printing
1. Set the camcorder to view still images recorded on the memory card  (/).
2. Connect the printer to the camcorder (  115).
3. Press the MENU button and select [ PRINT]. 
• The print setting menu appears.
• The error message “SET   PRINT ORDER” appears if you connect a printer with  direct print function and select [ PRINT] without having set any print orders.
4. Make sure that [PRINT] is selected and press ( ).
Printing starts. The print setting menu disappears when the printing is completed.
 Depending on the connected printer, you can change some print settings before 
step 4 ( 118).
 Cancel Printing/Printing Errors ( 117)
 Restarting Printing
Press the MENU button and select [ PRINT]. Select [RESUME] in the print 
setting menu and press ( ). The remaining images will be printed.
Printing cannot be restarted when the print order settings have been changed 
or if you deleted a still image with print order settings.
MENU(79)STI LL I MG O PER.  ORD.  ALL  ERA SE
MENU(79)PR INT  
						

							
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Trouble?Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a 
Canon Service Center if the problem persists.
Power Source
Recording/Playback
Problem Solution
• Camcorder will not turn on.
• The camcorder switches off by itself.
• The disc compartment cover  will not open.
• LCD/viewfinder switches on  and off. Battery pack is exhausted. Replace or charge the battery 
pack.
21
Attach the battery pack correctly.
Battery pack will not charge. Charge the battery pack in temperatures between 0  °C and 
40 °C (32  °F and 104  °F). –
Battery packs become hot with use and may not charge. The 
charging will restart once the battery pack temperature is 
below 40  °C (104  °F). –
The battery pack is damaged. Use a different battery pack. –
Problem Solution
Buttons will not work. Turn on the camcorder. – Load a disc. 31
Abnormal characters appear 
on the screen. The camcorder 
does not operate properly. Disconnect the power source and reconnect it after a short 
time. If the problem still persists, disconnect the power source 
and press the RESET button with a pointed item. Pressing the 
RESET button resets all settings. –
“ ” flashes on the screen. Load a disc. 31
“ ” flashes on the screen. Battery pack is exhausted. Replace or charge the battery  pack. 21
The wireless controller will not 
work. Set [WL.REMOTE] to [ON]. 83
The battery of the wireless controller is exhausted. Replace 
the battery. 25
Video noise appears on 
screen. When using the camcorder in a room where a plasma TV is 
located, keep a distance between the camcorder and the 
plasma TV. –
Video noise appears on the 
TV screen. When using the camcorder in a room where a TV is located, 
keep a distance between the compact power adapter and the 
power or antenna cables of the TV.  –
Even without a disc loaded, 
when closing the disc 
compartment cover a motor 
sound can be heard. The camcorder is checking if a disc is loaded or not. This is not 
a malfunction.
–
The disc cannot be ejected. Turn off the camcorder, disconnect the compact power  adapter and remove the battery pack. Restore the power 
supply and try again. –
The camcorder has exceeded its operational temperature. 
Disconnect the compact power adapter and remove the 
battery pack and let the camcorder cool down before resuming 
use.  
						

							
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Trouble?
E
Recording
The disc cannot be 
recognized.The disc is dirty. Clean the disc with a soft lens-cleaning cloth. 
If the problem persists replace the disc. –
The disc is not correctly loaded. Check the disc.
The camcorder vibrates. Depending on the condition of the disc, the camcorder might  vibrate occasionally. This is not a malfunction. –
• The disc’s rotation can be  faintly heard.
• Occasionally the operation  sound can be heard. The disc is activated from time to time. This is not a 
malfunction.
–
After using the camcorder for 
a long time the   lights up 
in red. This is not a malfunction. Turn the camcorder off and let it cool 
for a while before resuming operation.
–
Problem Solution
“ ” flashes red on the screen. The camcorder malfunctions. Consult a Canon Service 
Center. –
Image will not appear on the 
screen. Set the camcorder to  . 33
“SET THE TIME ZONE, 
DATE AND TIME” appears on 
the screen. Set the time zone, date and time. 28
Recharge the built-in lithium battery and set the time zone, 
date and time.
131
Pressing the start/stop button 
will not start recording. Set the camcorder to  . 33
Load a disc. 31
The disc is full (“ END” flashes on the screen). Delete some 
recordings (DVD-RW in VR mode) to free some space or 
replace the disc.  31
86
The camcorder has exceeded its operational temperature. 
Disconnect the compact power adapter and remove the 
battery pack and let the camcorder cool down before resuming 
use. –
Cancel the disc protection. 89
Unfinalize the disc (DVD-RW in VIDEO mode). 101
Even after stopping recording, 
the DISC access indicator 
does not go off. The scene or still image is being recorded on the disc. 33
35
The point where the start/stop 
button was pressed does not 
match the beginning/end of 
the recording. There is a slight interval between pressing the start/stop 
button and the actual start of the recording on the disc. This is 
not a malfunction.
–
The recording suddenly stops 
shortly after starting 
recording. The disc is dirty. Clean the disc with a soft lens-cleaning cloth. 
If the problem persists replace the disc.
–
The camcorder has exceeded its operational temperature. 
Disconnect the compact power adapter and remove the 
battery pack and let the camcorder cool down before resuming 
use.
Camcorder will not focus. Autofocus does not work on that subject. Focus manually. 54 Adjust the viewfinder with the dioptric adjustment lever. 24
Lens is dirty. Clean the lens with a soft lens-cleaning cloth; 
never use tissue paper to clean the lens. 132
Sound is distorted. When recording near loud sounds (such as fireworks or  concerts), sound may become distorted. This is not a 
malfunction. –
Problem Solution  
						

							
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Playback/Editing
A vertical light bar appears on 
the screen.Bright light in a dark scene may cause a vertical light bar 
(smear) to appear. This is not a malfunction. –
Viewfinder picture is blurred. Adjust the viewfinder with the dioptric adjustment lever. 24
Problem Solution
Pressing the playback button 
does not start playback. Check that the disc contains recorded scenes. –
Load a disc. 31
Set the camcorder to  . 39
You may not be able to play with this camcorder discs 
recorded or edited with other DVD recorders or computer DVD 
drives. –
If using a single-sided disc, check that the disc is inserted with 
the label side facing up. 31
The camcorder has exceeded its operational temperature. 
Disconnect the power adapter and remove the battery pack 
and let the camcorder cool down before resuming use. –
During playback there is 
video noise, the sound is 
distorted or the disc cannot be 
read. The disc is dirty. Clean the disc with a soft lens-cleaning cloth. 130
You may not be able to play with the camcorder discs 
recorded or edited with other DVD recorders or computer DVD 
drives.
–
Cannot add scenes to the 
playlist. The disc is full (“ END” flashes on the screen). Delete some 
recordings to free some space. 31
86
You cannot add more than 999 scenes to the playlist. –
Cannot divide the scene. You cannot edit or delete scenes on a disc that was protected  in another digital device. –
Cannot edit the disc title. You cannot add a title to a DVD-R disc after it was finalized. 98 Unfinalize the disc first (DVD-RW in VIDEO mode). 101
You may not be able to edit the title if you entered it with 
another digital device.  –
Cancel the disc protection. 89
Cannot create a Photomovie 
scene. There are no still images recorded on the disc. –
The disc is full (“ END” flashes on the screen). Delete some 
recordings (DVD-RW in VR mode) to free some space. 31
86
Cannot edit or delete scenes. Remove the disc protection. 89 Scenes cannot be edited or deleted in a DVD-R disc or a 
DVD-RW disc recorded in VIDEO mode. –
You cannot edit or delete scenes on a disc that was protected 
with another digital device. –
No sound from the built-in 
speaker. Open the LCD panel. –
Speaker volume is turned off. Adjust the volume from the 
[SYSTEM SETUP] menu in the   mode. 43
The keys on the wireless 
controller do not function. Check that you did not lay the camcorder on its side so the 
multi selector’s   button is pressed down. Place the 
camcorder upright. –
Problem Solution  
						

							
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Trouble?
E
Playing Back the Disc in an External DVD DeviceExternal DVD device refers to DVD players, DVD recorders, computer’s DVD drives and 
other digital devices.
Memory Card Operation
Printing
Problem Solution
There is a brief stop between 
scenes.Depending on the DVD player, there might be a very short 
stop between scenes during playback. –
Disc is running, but image will 
not appear on the TV screen. TV/VIDEO selector on the TV is not set to VIDEO. Set the 
selector to VIDEO. 102
You attempted to play back or dub an incompatible disc. Stop 
playback/dubbing. –
The disc cannot be 
recognized by the device. 
Or, even though the disc is 
read, cannot play back the 
disc or the picture is distorted. The disc is dirty. Clean the disc with a soft lens-cleaning cloth. –
The disc has not been finalized. 98
If you recorded a DVD-RW disc in VR mode, only VR mode 
compatible DVD players will be able to play the disc. To check 
the compatibility refer to the instruction manual of your DVD 
device.
–
Cannot edit my recordings or 
add recordings to the disc 
with the DVD device. It may not be possible with an external DVD recorder to edit or 
add recordings to a DVD disc recorded with this camcorder.
–
When writing on a disc in this 
camcorder recordings 
transferred from a computer 
an error message appears. The camcorder has exceeded its operational temperature. 
Disconnect the compact power adapter and remove the 
battery pack and let the camcorder cool down before resuming 
use. –
Problem Solution
Memory card cannot be 
inserted.
Memory card was not facing the correct direction. Turn the 
memory card over and reinsert it. 30
Memory card cannot be 
recorded. Memory card is full. Erase still images to free some space or 
replace the memory card. 92
Memory card was not initialized. Initialize the memory card. 97
The folder and file numbers have reached their maximum 
value. Set [FILE NOS.] to [RESET] and insert a new memory 
card. 84
Memory card cannot be 
played back. Insert a memory card. 30
Set the camcorder to  . 41
Make sure the memory card is selected as the media for still 
images. 36
Image cannot be erased. Image is protected. Cancel the protection. 96
“ ” flashes in red. Card error occurred. Turn off the camcorder. Remove and  reinsert the memory card. Initialize the memory card if flashing 
persists. 97
Problem Solution
The printer is not operating 
even though the camcorder 
and printer are correctly 
connected.1. Set the camcorder to  .
2. Disconnect and reconnect the USB cable.
3. Turn off the printer and turn it back on.
–  
						

							
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List of Messages
Message Explanation
SET THE TIME ZONE, 
DATE AND TIMEYou have not set the time zone, date and time. This message 
appears each time you turn the power on until you set the time 
zone, date and time. 28
CHANGE THE BATTERY 
PA C K Battery pack is exhausted. Replace or charge the battery pack. 21
TEMPERATURE TOO 
HIGH CANNOT RECORD The camcorder has exceeded its operational temperature. 
Disconnect the compact power adapter and remove the battery 
and let the camcorder cool down before resuming use. –
TEMPERATURE TOO 
HIGH CANNOT REMOVE 
DISC
CANNOT RECORD 
CHECK THE DISC There is a problem with the disc. Replace the disc. 31
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use. 132
The disc’s recording surface may be dirty or scratched. –
REACHED THE 
MAXIMUM NUMBER OF 
SCENES The maximum number of scenes has been reached. Delete some 
recordings (DVD-RW) to free some space or replace the disc.
31
86
CANNOT PLAY DISC The disc is dirty or you attempted to play back a disc type not  supported (not DVD-R/RW). –
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use. 132
CANNOT EDIT DISC There are no scenes to edit or the recording is damaged. – This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use. 132
CANNOT DIVIDE THE 
SCENE Photomovie scenes cannot be divided. 88
You may not be able to divide very short scenes. –
Scenes cannot be divided when the disc contains 999 scenes. –
You may not be able to further divide scenes shorter than 5 
seconds that were created by dividing a previous scene. –
DISC IS FINALIZED 
CANNOT RECORD You cannot record additional scenes on a finalized DVD-R disc. –
You cannot record additional scenes or unfinalize a DVD-RW disc 
in VIDEO mode that was finalized with another digital device.
UNFINALIZE THE DISC You cannot record additional scenes or convert still images to a  Photomovie scene on a finalized DVD-RW recorded in VIDEO 
mode. Unfinalize the disc first. 101
DISC IS PROTECTED The disc is protected. Replace the disc or remove the disc  protection. 89
DISC ERROR Initialize new DVD-RW discs before using them. 90
CANNOT READ THE 
DISC
CHECK THE DISC Disc could not be read. Try cleaning it or replace the disc. 130
This message can also appear if the camcorder has exceeded its 
operational temperature. Disconnect the power adapter and 
remove the battery and let the camcorder cool down before 
resuming use. –
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use. 132
The disc may not be loaded correctly. Try removing the disc and 
reinserting it. –  
						

							
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Trouble?
E
Direct Print Related Messages
About Canon PIXMA/SELPHY DS Printers: If the printer’s error indicator flashes 
or an error message appears on the printer’s operation panel, refer to the printer’s 
instruction manual.
DISC ACCESS FAILURE
CHECK THE DISCThere was an error when reading the disc or attempting to write 
onto it. Try cleaning the disc or replace it. 130
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use. 132
The disc may not be loaded correctly. Try removing the disc and 
reinserting it. –
DISC COVER IS OPEN Verify the disc is correctly inserted and close the disc cover. 31
NO DISC No disc is loaded. Insert a disc. 31 You inserted a disc recorded in a different Television System (PAL 
or SECAM). –
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use. 132
LOADING THE DISC The disc is being read. Wait before you start recording. –
AVOID MOVING THE 
CAMCORDER Try not to move the camcorder while the image is being recorded. –
UNABLE TO RECOVER 
DATA Could not recover a corrupted file. 90
This message can also appear if condensation has formed. If you 
suspect condensation is the reason, do not initialize the disc and 
wait until the camcorder dries completely before resuming use. 132
DISC FULL The disc is full (“ END” flashes on the screen). Delete some  recordings (DVD-RW in VR mode) to free some space or replace 
the disc. 31
86
NO CARD Memory card not is inserted into the camcorder. 30
NO IMAGES No images are recorded on the memory card. –
CARD ERROR A memory card error occurred. The camcorder cannot record or  display the image.
The error may be temporary. If the message disappears after 4 
seconds and “ ” flashes red, turn the camcorder off, remove the 
card and reinsert the card. If “ ” changes to green, you can 
continue recording/playback. –
CARD FULL Memory card is full. Erase some images to free some space or  replace the memory card. 92
NAMING ERROR The folder and file numbers have reached their maximum value.  Set the [FILE NOS.] option to [RESET] and initialize the disc or 
memory card, erase all the images on the memory card or replace 
the disc.  –
UNIDENTIFIABLE 
IMAGE The image file is corrupted or it was saved using a compression 
method other than that compatible with this camcorder (JPEG). –
 TRANSFER ORDER 
ERROR You attempted to set more than 998 transfer orders. 113
TOO MANY STILL 
IMAGES DISCONNECT 
USB CABLE Disconnect the USB cable and decrease the number of still 
images on the memory card or disc to less than 1800. Images 
cannot be erased from a DVD-R or DVD-RW disc recorded in 
VIDEO mode. 
If a dialog appeared on the computer screen, close it and then 
reconnect the USB cable. –
Message Explanation  
						

							
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Message Explanation
PAPER ERROR  There is a problem with the paper. Wrong paper size is inserted, the ink cannot be used with the selected paper or paper output tray is open.
NO PAPER Paper is not correctly inserted or there is no paper.
PAPER JAM The paper jammed during printing. Select [STOP] to cancel printing.  After removing the paper, set some paper again and retry printing.
INK ERROR There is a problem with the ink.
NO INK The ink cartridge is not inserted or is out of ink.
LOW INK LEVEL The ink cartridge needs to be replaced soon. Select [CONTINUE] to  restart printing.
WASTE TANK FULL Waste tank is full. Select [CONTINUE] to restart printing. Consult a  Canon Service Center listed in the Contact List provided with the printer 
manual to replace the waste ink absorber.
• FILE ERROR
• CANNOT PRINT! You attempted to print an image that was recorded with another 
camcorder, with a different compression, or was edited on a computer.
COULD NOT PRINT X 
IMAGES You attempted to use the print order settings to print X images that were 
recorded with another camcorder, with a different compression or were 
edited on a computer.
SET  PRINT ORDER No still image on the memory card has been marked with a   print  order.  
PRINT ORDER 
ERROR You attempted to set more than 998 still images in the print order.
CANNOT TRIM You attempted to trim an image that was recorded with another  camcorder.
READJUST TRIMMING You changed the print style after you set the trimming settings.
PRINTER ERROR Cancel printing. Turn off the printer and turn it back on. Check the printer  status. If the error still persists, refer to the printer’s instruction manual 
and contact the appropriate customer support center or service center.
PRINT ERROR Cancel printing, disconnect the USB cable and turn off the printer. After a  while, turn the printer back on and reconnect the USB cable. Check the 
printer status.
When you are printing using the   button, check the print settings.
HARDWARE ERROR Cancel printing. Turn off the printer and turn it back on. Check the printer  status. If the printer is equipped with a battery, it might be exhausted. In 
such case, turn off the printer, replace the battery and turn it back on.
COMMUNICATION 
ERROR The printer is experiencing a data transfer error. Cancel printing, 
disconnect the USB cable and turn off the printer. After a while, turn the 
printer back on and reconnect the USB cable. When you are printing 
using the   button, check the print settings.
Or, you attempted to print from a memory card that contains a large 
number of images. Reduce the number of images.
CHECK PRINT 
SETTINGS The print setting cannot be used for printing with the   button.
INCOMPATIBLE PAPER 
SIZE The paper settings of the camcorder conflict with the printer’s settings.
PRINTER IN USE The printer is in use. Check the printer status.
PAPER LEVER ERROR Paper lever error occurred. Adjust the paper selection lever to the proper  position.
PRINTER COVER OPEN Close the printer cover securely.
NO PRINTHEAD No print head is installed in the printer or the print head is defective.  
						

							
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Do’s & Don’ts
E
Do’s & Don’tsHandling Precautions
Camcorder
Do not subject the camcorder to vibrations or strong impacts while the DISC access 
indicator is on or flashing. The data may not be correctly recorded on the disc, and the 
recording may be permanently lost.
 Do not touch the pick up lens.
 Do not carry the camcorder by the LCD panel or the disc cover. Be careful when 
closing the LCD panel.
 Do not leave the camcorder in places subject to high temperatures (like the inside of a 
car under direct sunlight), or high humidity.
 Do not use the camcorder near strong electric or magnetic fields such as above TVs, 
near plasma TVs or mobile phones.
 Do not point the lens or viewfinder at strong light sources. Do not leave the camcorder 
pointed at a bright subject.
 Do not use or store the camcorder in dusty or sandy places. The camcorder is not 
waterproof – avoid also water, mud or salt. If any of the above should get into the 
camcorder it may damage the camcorder and/or the lens. Be sure to close the disc 
compartment cover after use.
 Be careful of heat generated by lighting equipment.
 Do not disassemble the camcorder. If the camcorder does not function properly, 
consult qualified service personnel.
 Handle the camcorder with care. Do not subject the camcorder to shocks or vibration 
as this may cause damage.
Battery Pack
Charged battery packs continue to discharge naturally. Therefore, charge them on the 
day of use, or the day before, to ensure a full charge.
 Attach the terminal cover whenever a battery pack is not in use. Contact with metallic 
objects may cause a short circuit and damage the battery pack.
 Dirty terminals may cause a poor contact between the battery pack and the camcorder. 
Wipe the terminals with a soft cloth.
 Since storing a charged battery pack for a long time (about 1 year) can shorten its 
lifecycle or affect performance, we recommend to discharge the battery pack fully and 
to store it in a dry place at temperatures no higher than 30  °C (86  °F). If you do not use 
the battery pack for long periods, charge and discharge it fully at least once a year. If 
you have more than one battery pack, perform these precautions at the same time for 
all battery packs.
DANGER!
Treat the battery pack with care.
• Keep it away from fire (or it might explode).
• Do not expose the battery pack to temperature higher than 60 °C (140 °F). Do not 
leave it near a heater or inside a car in hot weather.
• Do not try to disassemble or modify it.
• Do not drop or knock it.
• Do not get it wet.  
						

							
130
Although the battery pack’s operating temperature range is from 0  °C to 40  °C (32  °F
to 104  °F), the optimal range is from 10  °C to 30  °C (50  °F to 86  °F). At cold 
temperatures, performance will temporarily decline. Warm it in your pocket before use.
 Replace the battery pack if the usable time after full charge diminishes substantially at 
normal temperatures.
About the battery terminal cover
The battery terminal cover has a [ ]-shaped hole. This is useful when you wish to 
differentiate between charged and uncharged battery packs.
Mini DVD Disc
The recording surface of DVD discs is extremely delicate. Be sure to observe the 
following precautions when handling your discs.
Keep the disc clean of dust, dirt or smudges. Even very small smudges or particles of 
dust can lead to problems when recording or playing back the disc. Carefully inspect 
the recording surface of the disc before inserting it in the camcorder. If the disc gets 
dirty use a dry, soft lens-cleaning cloth to remove any fingerprints, dirt buildup or 
smudges from the disc surface. Clean the disc in a radial motion from its center 
outwards.
 Never use a chemically treated cloth or flammable solvents such as paint thinner to 
clean the disc.
 Do not bend, scratch or wet the disc and do not subject it to strong shocks.
 Do not attach labels or stickers on the disc surfaces. The disc may not rotate in a stable 
manner and this may cause malfunctions.
 Return discs to their case for storage.
 When writing on the label side of the disc, avoid hard tip pens. Use waterproof soft-
tipped felt pens instead.
 Moving a disc rapidly between hot and cold temperatures may cause condensation to 
form on its surfaces. If condensation forms on the disc, put it aside until the water 
droplets have evaporated completely.
 Never expose the disc to direct sunlight and do not store it in places subject to high 
temperatures or high humidity.
 Make sure to finalize a disc before inserting it in a DVD player, DVD recorder or a 
computer’s DVD drive. Failing to do so can result in the loss of the recorded data.
Back side of the 
battery pack Terminal cover attached 
Charged Uncharged