Canon 5dsr Manual

481
Troubleshooting Guide
To shoot still photos during movie shooting, using a CF card capable of 
UDMA transfer or a UHS-I SD card is recommended.
 Setting a lower image quality for still photos or shooting fewer 
continuous still photos may resolve the problem.
 Shooting still photos during movie shooting will cause a discrepancy 
between the actual time and time code. When you want to edit a movie 
using time code, it is recommended not to shoot still photos during 
movie shooting.
 Set the < R>...

Troubleshooting Guide
482
In the < A> mode, only certain menu tabs and options are displayed. 
Set the shooting mode to < d>, < s>, < f >,  or < F> (p.64).
 Under the [ 9] tab, [ Menu display ] is set to [Display only My Menu 
tab ] (p.436).
 Set the color space to sRGB. If Adobe RGB is set, the first character 
will be an underscore (p.193).
 With [ 51: File name ], select the camera’s unique file name or the file 
name registered under User setting 1 (p.196).
 If the card already contains recorded...

483
Troubleshooting Guide
The shooting date and time do not appear in the picture. The date and 
time are recorded in the image data as shooting information. When 
printing, you can imprint the date and time in the picture, using the 
date and time recorded in the shooting information (p.385, 389).
 If the number of images recorded on the card exceeds the number the 
camera can display, [ ###] will be displayed (p.339).
 In low temperatures, the display speed of the AF points may become 
slower due to...

Troubleshooting Guide
484
[33: Highlight alert ] is set to [Enable] (p.325).
 [33: AF point disp. ] is set to [Enable] (p.325).
 If the image is protected, it cannot be erased (p.334).

Movies edited with a computer cannot be played back with the camera.
 If you operate the camera’s dials or lens during movie shooting, the 
operation noise will also be recorded. Using the Directional Stereo 
Microphone DM-E1 (sold separately) is recommended (p.301).
 During autoexposure movie shooting, if there is...

485
Troubleshooting Guide
Check if the [ 53: Video system ] is correctly set to [ For NTSC] or [For 
PA L ] (depending on the video system of your TV set).
 Check that the HDMI cable’s plug is inserted all the way in (p.351).
 If the movie file size reaches 4 GB, another movie file will be created 
automatically (p.299).
 Depending on the card reader and computer OS used, large-capacity 
CF cards or SDXC cards may not be correctly recognized. In such a 
case, connect your camera to the computer with...

Troubleshooting Guide
486
If you selected [Clean now f], the shutter will make a noise, but no 
picture is taken (p.374).
 If you repeatedly turn the power switch < 1> / < 2 > at a short 
interval, the < f> icon may not be displayed (p.47).
 Contents displayed on the screen vary depending on the printer. This 
instruction manual lists all the printing effects available (p.
384).
 When using EOS Utility (EOS software), set [ z5: Time-lapse movie ] 
to [Disable ] (p.306).
 Install the EOS software...

487
If there is a problem with the camera, an 
error message will appear. Follow the on-
screen instructions.
* If the error still persists, write down the error number and contact your nearest Canon Service Center.
Error Codes
NumberError Message and Solution
01
Communications between the camera and lens is faulty. Clean the 
lens contacts.
 Clean the electrical contacts on the camera and lens, use a Canon 
lens, or remove and install the battery again (p.25, 26, 42).
02
Card* cannot be accessed....

488
•TypeType:Digital, single-lens reflex, AF/AE camera
Recording media: CF cards (Type I, UDMA 7 supported) SD/SDHC*/SDXC* memory cards
* UHS-I cards compatible.
Image sensor size: Approx. 36.0 x 24.0 mm
Compatible lenses: Canon EF lenses * Excluding EF-S and EF-M lenses
(35mm-equivalent lens focal length is as indicated on 
the lens)
Lens mount: Canon EF mount
• Image SensorType:CMOS sensor
Effective pixels: Approx. 50.6 megapixels * Rounded off to the nearest 10,000th.
Aspect ratio: 3:2
Dust delete...

489
Specifications
Recording function: Standard, Auto switch card, Record separately, Record to multiple
Create/select a folder: Possible
File name: Preset code / User  setting 1 / User setting 2
File numbering: Continuous, Auto reset, Manual reset
• Image Processing During ShootingPicture Style: Auto, Standard, Portrait, Landscape, Fine Detail, 
Neutral, Faithful, Monochrome, User Defined 1 - 3
White balance: Auto (Ambience priority), Auto (White priority), Preset 
(Daylight, Shade, Cloudy, Tungsten...

Specifications
490
• AutofocusType:TTL secondary image-registration, phase-difference 
detection with the dedicated AF sensor
AF points: 61 (Cross-type AF point: Max. 41 points)
* Number of available AF points, cross-type points, and  Dual cross-type points vary depending on the lens.
* Dual cross-type focusing at f/2.8 with 5 AF points 
vertically aligned at the center.
(AF group: When Group A lenses are used)
Focusing brightness 
range: EV -2 - 18 (Conditions: f/2.8-sensitive center AF point, 
One-Shot...