Canon 1dx Owners Manual

381
Troubleshooting Guide
 With [51: File name], select the camera’s unique file name or the file 
name registered under User setting 1 (p.156).
  If the card already contains re corded images, the image number may 
not start from 0001 (p.158).
  Make sure the correct date and time has been set (p.40).
  Check the time zone and daylight savings time (p.41).
 
The shooting date and time does not  appear in the picture. The date and 
time is instead recorded in the imag e data as shooting information. When...

382
Troubleshooting Guide
 [3 3: Highlight alert ] is set to [Enable] (p.249).
  [3 3: AF point disp.] is set to [ Enable] (p.249).
  If the image is protected, it  cannot be erased (p.273).
  Set [ 85: J /K  button function ] to [Play memo (Hold: Record 
memo)] (p.330).
  Movies edited with a personal com puter cannot be played with the 
camera.
  If you operate the camera’s dials or  lens during movie shooting, the 
operation noise will also be reco rded. Using an external microphone 
(commercially...

383
Troubleshooting Guide
 Use the stereo AV cable that ca me with the camera (p.272).
  Make sure the stereo AV cable or  HDMI cable’s plug is inserted all the 
way in (p.269, 272).
  Set the video OUT system (NTSC/PAL)  to the same video system as 
the TV set (p.272).
  If the movie file size reaches 4  GB, another movie file will be created 
automatically (p.234).
  If you format a card of 128 GB or hi gher with this camera, it will be 
formatted in exFAT. This means that some card readers and...

384
Troubleshooting Guide
 If you selected [Clean now f], the shutter will make a noise, but no 
picture is taken (p.294).
  If you repeatedly turn the power switch < 1> and < 2> at a short 
interval, the < f> icon may not appear (p.38).
  What is displayed on the screen di ffers depending on the printer. This 
instruction manual list s all the printing effects available (p.304).
  Install the provided software (E OS DIGITAL Solution Disk CD-ROM) 
on the personal computer (p.411).
  Check that EOS...

385
You can check the camera’s serial number, firmware version, and 
shutter release cycles on the screen. You can also check the status log 
for past Error and Caution messages.
Use this function to c heck the camera’s condition. If necessary, take the 
camera to your nearest Canon Se rvice Center for maintenance to 
minimize camera problems in the future.
1Select [System status display].
 Under the [ 54] tab, select [ System 
status display ], then press .
2Check the system status.
  You can check the...

386
3 System Status Display
 4Check the system status.
 Turn the < 5> dial to select an Error 
or Caution, then press the < B> 
button to view the message.
  Turn the < 5> dial to check the 
message.
  Caution Messages
The camera checks its important components to see if they are 
operating properly. If it detects an ope ration that is inaccurate but not 
serious enough to be an error, it  will be recorded as a Caution message 
in the Camera status log. Although you can continue shooting, you 
should...

387
3 System Status Display
When you press the < L> button in step 3, you can delete all the log 
entries displayed.
Erasing the Camera Status Log
  The Camera status log screen displays  the latest five entries for Errors 
and Cautions. If there are mo re than five entries, the oldest entries will be 
deleted automatically.
  The shutter release cycles  are displayed in units of 1000. If there have 
been 1,000,000 or more shutter re lease cycles, 1,000,000 will be 
displayed.
  If the same Error or...

388
If there is a problem with the camera, an 
error message will appear. Follow the on-
screen instructions.
* If the error still persists, write down the erro r number and contact your 
nearest Canon Service Center.
Error Codes
NumberError Message  and Solution
01
Communications between the camera  and lens is faulty. Clean the 
lens contacts.
Î Clean the electrical contacts on  the camera and lens or use a 
Canon lens (p.15, 18).
02
Card * cannot be accessed. Rein sert/change card * or format 
card *...

389
•TypeType:Digital, single-lens reflex, AF/AE camera
Recording media: Type I or II CF  card, UDMA mode 7-compatible
* Dual CF card slots
Image sensor size: Approx. 36 x 24 mm
Compatible lenses:
Canon EF lenses (except EF-S  lenses) (35 mm-equivalent 
lens focal length will be  as indicated on the lens)
Lens mount: Canon EF mount
• Image SensorType: CMOS sensor
Effective pixels: Approx. 18.10 megapixels
Aspect ratio: 3:2
Dust delete feature: Auto, Manual, Dust Delete Data appending
• Recording...

390
Specifications
Noise reduction: Applicable to long exposures and high ISO speed shots
Automatic image 
brightness correction: A uto Lighting Optimizer
Highlight tone priority: Provided
Lens aberration correction:Peripheral illumination corr ection, Chromatic aberration 
correction
• ViewfinderType: Eye-level pentaprism
Coverage:Vertical/Horizontal approx. 100%  (with Eye point approx. 20 mm)Magnification: Approx. 0.76x (-1 m-1 with 50 mm lens at infinity)
Eye point: Approx. 20 mm (from eyepiece lens...