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Brother Super Ace 3 Manual

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    MAINTENANCE
    Simple sewing machine maintenance operations are described below.
    Restrictions on oiling
    In order to prevent damaging this machine, it must 
    not be oiled by the user.
    This machine was manufactured with the necessary 
    amount of oil applied to ensure correct operation, 
    making periodic oiling unnecessary.
    If problems occur, such as difficulty turning the 
    handwheel or an unusual noise, immediately stop 
    using the machine, and contact your authorized 
    dealer or the nearest authorized service center.
    Precautions on storing the 
    machine
    Do not store the machine in any of the locations 
    described below, otherwise damage to the machine 
    may result, for example, rust caused by condensation.
     Exposed to extremely high temperatures
     Exposed to extremely low temperatures
     Exposed to extreme temperature changes
     Exposed to high humidity or steam
     Near a flame, heater or air conditioner
     Outdoors or exposed to direct sunlight
     Exposed to extremely dusty or oily environments
    Note
    ●In order to extend the life of this machine, 
    periodically turn it on and use it. 
    Storing this machine for an extended period 
    of time without using it may reduce its 
    efficiency.
    Cleaning the machine 
    surface
    If the surface of the machine is dirty, lightly soak a 
    cloth in neutral detergent, squeeze it out firmly, and 
    then wipe the surface of the machine. After cleaning 
    it once with a wet cloth, wipe it again with a dry 
    cloth.
    Cleaning the race
    Sewing performance will suffer if dust collects in the 
    race therefore, it should be cleaned periodically.
    aSwitch the machine off and unplug it.
    bRaise the needle and the presser foot.
    cLoosen the presser-foot screw and the needle 
    clamp screw to remove the presser-foot 
    holder and the needle.
    dSlide the needle plate cover release toward 
    you to remove the needle plate cover.
    aNeedle plate cover
    bNeedle plate cover release
    ●Unplug the power supply cord before 
    cleaning the machine, otherwise injuries or an 
    electric shock may occur.
    CAUTION
    ●Make sure you unplug the machine before 
    you clean it. Otherwise, you may get an 
    electric shock or be injured.
    CAUTION 
    						
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    APPENDIX ————————————————————————————————————————————————————————————————————————————————————————————————————————————
    eRemove the bobbin case.
    Grasp the bobbin case, and then pull it out.
    aBobbin case
    f
    Use the cleaning brush or a vacuum cleaner to 
    remove any dust from the race and its 
    surrounding area.
    aCleaning brush
    bRace
    Note
    ●Do not put oil on the race.
    gInsert the bobbin case so that the S mark on 
    the bobbin case aligns with the z mark on the 
    machine.
     Align the S and z marks.
    aS mark
    bz mark
    cBobbin case
     Make sure that the indicated points are 
    aligned before installing the bobbin case.
    ●Never use a bobbin case that is scratched, 
    otherwise the upper thread may become 
    tangled, the needle may break or sewing 
    performance may suffer. For a new bobbin 
    case (part code: XE7560-001), contact your 
    nearest authorized service center.
    ●Make sure that you fit the bobbin case 
    properly, otherwise the needle may break.
    CAUTION 
    						
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    h
    As shown, insert the tab on the needle plate 
    cover into the hole in the needle plate, and 
    then correctly position of the needle plate 
    cover.
    aNeedle plate cover
    bTab
    cHole
     Check that the needle plate cover is flush 
    with the top surface of the machine.
    iFrom the front, slide the needle plate cover 
    back into position.
    aNeedle plate cover
    ●If the needle plate cover is not flush with the 
    surface of the machine as shown below, 
    remove the needle plate cover (step 
    d), and 
    then install it again (steps 
    h and i). Sewing 
    while the needle plate cover is not flush with 
    the surface of the machine may cause the 
    needle plate cover to come off of the 
    machine, resulting in injuries if your fingers 
    touch the race.
    CAUTION 
    						
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    APPENDIX ————————————————————————————————————————————————————————————————————————————————————————————————————————————
    TROUBLESHOOTING
    If the machine stops operating correctly, check the following possible problems before requesting service. 
    You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the 
    latest FAQs and troubleshooting tips. Visit us at “ http://solutions.brother.com ” . 
    If the problem persists, contact your dealer or the nearest authorized service center.
    Frequent troubleshooting topics
    Detailed causes and remedies for common troubleshooting topics are described below. Be sure to refer to this 
    before contacting us.
    Upper thread tightened up
    ■Symptom
     The upper thread appears as a single 
    continuous line.
     The lower thread is visible from the upper 
    side of the fabric. (Refer to the illustration 
    below.)
     The upper thread has tightened up, and 
    comes out when pulled.
     The upper thread has tightened up, and 
    wrinkles appear in the fabric.
     The upper thread tension is tight, and the 
    results do not change even after the thread 
    tension is adjusted.
    aLower side of fabric
    bLower thread visible from upper side of fabric
    cUpper thread
    dUpper side of fabric
    eLower thread
    ■Cause
    Incorrect lower threading
    If the lower thread is incorrectly threaded, instead 
    of the appropriate tension being applied to the 
    lower thread, it is pulled through the fabric when 
    the upper thread is pulled up. For this reason, the 
    thread is visible from the upper side of the fabric.■Remedy/check details
    Correctly install the lower thread.
    aTurn off the sewing machine.
    bRemove the bobbin from the bobbin case.
    cPlace the bobbin in the bobbin case so that 
    the thread unwinds in the correct direction.
     Hold the bobbin with your right hand with 
    the thread unwinding to the left, and hold 
    the end of the thread with your left hand. 
    Then, with your right hand, place the bobbin 
    in the bobbin case.
    If the bobbin is inserted with the thread 
    unwinding in the wrong direction, sewing will be 
    done with an incorrect thread tension.
    ■Upper thread tightened uppage 92
    ■Tangled thread on wrong side of fabricpage 93
    ■Incorrect thread tensionpage 96
    ■Fabric is caught in the machine and cannot be removedpage 97 
    						
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    d
    While holding the bobbin in place with your 
    finger, pass the thread through the slit in the 
    needle plate.
     Hold down the bobbin with your right hand, 
    and then pull the end of the thread around 
    the tab with your left hand.
    aTab
    bHold down the bobbin with your right hand.
    On models equipped with the quick-set bobbin, 
    pull the thread to pass it through the slit in the 
    needle plate, then cut it with the cutter.
    cSlit
    dCutter
    Sewing with the correct thread tension is possible 
    after the bobbin has been correctly installed in the 
    bobbin case.
    Tangled thread on wrong 
    side of fabric
    ■Symptom
     The thread becomes tangled on the lower 
    side of the fabric.
     After starting sewing, a rattling noise is made 
    and sewing cannot continue.
     Looking under the fabric, there is tangled 
    thread in the bobbin case.
    ■Cause
    Incorrect upper threading
    If the upper thread is incorrectly threaded, the 
    upper thread passed through the fabric cannot be 
    firmly pulled up and the upper thread becomes 
    tangled in the bobbin case, causing a rattling 
    noise.
    ■Remedy/check details
    Remove the tangled thread, and then correct the 
    upper threading.
    aRemove the tangled thread. If it cannot be 
    removed, cut the thread with scissors.
     For details, refer to “Cleaning the race” on 
    page 89.
    bRemove the upper thread from the machine.
    cRefer to the following steps to correct the 
    upper threading.
     If the bobbin was removed from the bobbin 
    case, refer to “Lower threading” (page 20) 
    and “Remedy/check details” in the section 
    “Upper thread tightened up” (page 92) to 
    correctly install the bobbin. 
    						
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    APPENDIX ————————————————————————————————————————————————————————————————————————————————————————————————————————————
    dRaise the presser foot using the presser foot 
    lever.
    aPresser foot lever
     If the presser foot is not raised, the sewing 
    machine cannot be threaded correctly.
    eRaise the needle by turning the handwheel 
    toward you (counterclockwise) so that the 
    mark on the wheel points up, or press 
    (needle position button) (for models 
    equipped with the needle position button) 
    once or twice to raise the needle.
    aMark
    bNeedle position button
    f
    Pull some thread off the spool, and then pass 
    the thread under the thread guide.
    aThread guideg
    Pass the thread under the thread guide cover 
    from the back to the front.
    Hold the thread with your right hand so that 
    there is no slack in the thread that is pulled out, 
    and then pass the thread under the thread 
    guide cover with your left hand.
    aThread guide cover
    h
    Feed the upper thread as shown in the 
    illustration below.
    or 
    						
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    i
    Make sure you guide the thread through the 
    thread take-up lever from right to left as 
    shown in the illustration below.
    Sewing is possible only if the thread is securely 
    hooked on the thread take-up lever.
    aThread take-up lever Make sure that the thread is securely hooked 
    on the thread take-up lever.
    jPut the thread behind the needle bar thread 
    guide above the needle.
    The thread can easily be passed behind the 
    needle bar thread guide by holding the thread 
    in your left hand, then feeding the thread with 
    your right hand.
    aNeedle bar thread guide
    k
    Thread the needle according to steps m and 
    n in “Upper threading” (page 26) or steps b 
    through 
    i in “Using the needle threader (for 
    models equipped with the needle threader)” 
    (page 26).
    1 
    						
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    APPENDIX ————————————————————————————————————————————————————————————————————————————————————————————————————————————
    Incorrect thread tension
    ■Symptoms
     Symptom 1: The lower thread is visible from the upper side of the fabric.
     Symptom 2: The upper thread appears as a straight line on the upper side of the fabric.
     Symptom 3: The upper thread is visible from the lower side of the fabric.
     Symptom 4: The lower thread appears as a straight line on the lower side of the fabric.
     Symptom 5: The stitching on the lower side of the fabric is loose or has slack.
    ■Cause/remedy/check details
    †Cause 1
    The machine is not correctly threaded.
    
    The lower threading is incorrect.
    Return the upper tension-control dial to “4”, 
    and then refer to “Upper thread tightened up” 
    (page 92) to correct the threading.
    
    The upper threading is incorrect.
    Return the upper tension-control dial to “4”, 
    and then refer to “Tangled thread on wrong 
    side of fabric” (page 93) to correct the upper 
    threading.†Cause 2
    A needle and thread appropriate for the 
    fabric are not being used.
    The sewing machine needle that should be 
    used depends on the type of fabric sewn and 
    the thread thickness.
    If a needle and thread appropriate for the 
    fabric are not being used, the thread tension 
    will not be adjusted correctly, causing 
    wrinkles in the fabric or skipped stitches.
     Refer to “Needle types and their uses” 
    (page 29) to check that a needle and thread 
    appropriate for the fabric are being used.
    †Cause 3
    An appropriate setting on the upper tension-control dial is not selected.
    Turn the upper tension-control dial to select an appropriate thread tension.
    The appropriate thread tension differs according to the type of fabric and thread being used.
    * Adjust the thread tension while test sewing on a piece of scrap fabric that is the same as that used in 
    your project.
    Note
    ●If the upper threading and lower threading are incorrect, the thread tension cannot be adjusted 
    correctly, even by turning the upper tension-control dial. Check the upper threading and lower 
    threading first, and then adjust the thread tension.
     When the lower thread is visible from the 
    upper side of the fabric. Turn the upper 
    tension-control dial to a lower number 
    (toward the left). (Loosen the thread tension.) When the upper thread is visible from the 
    lower side of the fabric. Turn the upper 
    tension-control dial to a higher number 
    (toward the right). (Tighten the thread 
    tension.) †Symptom 1†Symptom 3
    aLower side of fabric
    bLower thread visible from 
    upper side of fabric
    cUpper thread
    dUpper side of fabric
    eLower thread
    fUpper thread visible from 
    lower side of fabric
    435435 
    						
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    Fabric is caught in the 
    machine and cannot be 
    removed
    If the fabric is caught in the sewing machine and 
    cannot be removed, the thread may have become 
    tangled under the needle plate. Follow the procedure 
    described below to remove the fabric from the 
    machine. If the operation could not be completed 
    according to the procedure, instead of attempting to 
    complete it forcefully, contact your nearest 
    authorized service center.
    ■Removing the fabric from the machine
    aImmediately stop the sewing machine.
    bTurn off the sewing machine.
    cRemove the needle.
    If the needle is lowered into the fabric, turn the 
    handwheel away from you (clockwise) to raise 
    the needle out of the fabric, and then remove 
    the needle.
     Refer to “Replacing the needle” (page 30).
    dRemove the presser foot and presser foot 
    holder.
     Refer to “Replacing the presser foot” 
    (page 34) and “Removing the presser foot 
    holder” (page 35).
    eLift up the fabric and cut the threads below it.
    If the fabric can be removed, remove it. 
    Continue with the following steps to clean the 
    race.
    fRemove the needle plate cover.
    aNeedle plate cover release
    bNeedle plate cover (front part)g
    Cut out the tangled threads, and then remove 
    the bobbin.
    hRemove the bobbin case.
    If threads remain in the bobbin case, remove 
    them.
    aBobbin case
    i
    Use the cleaning brush or a vacuum cleaner to 
    remove any dust from the race and its 
    surrounding area.
    aCleaning brush
    bRace
    If the fabric could be removedContinue with 
    step p.
    If the fabric could not be removedContinue with 
    step j. 
    						
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    APPENDIX ————————————————————————————————————————————————————————————————————————————————————————————————————————————
    jUse the enclosed disc-shaped screwdriver to 
    loosen the two screws on the needle plate.
    Note
    ●Be careful not to drop the removed screws 
    in the machine.
    kSlightly lift up the needle plate, cut any 
    tangled threads, and then remove the needle 
    plate.
    Remove the fabric and threads from the needle 
    plate.
    If the fabric cannot be removed, even after 
    completing these steps, contact your nearest 
    authorized service center.
    lRemove any threads in the race and around 
    the feed dogs.
    mTurn the handwheel to raise the feed dogs.
    nAlign the two screw holes in the needle plate 
    with the two holes at the needle plate 
    mounting base, and then fit the needle plate 
    onto the machine.
    oLightly finger-tighten the screw on the right 
    side of the needle plate. Then, use the disc-
    shaped screwdriver to firmly tighten the 
    screw on the left side. Finally, firmly tighten 
    the screw on the right side. 
    Turn the handwheel to check that the feed 
    dogs move smoothly and do not contact the 
    edges of the slots in the needle plate.
    aCorrect position of feed dogs
    bIncorrect position of feed dogs
    Note
    ●Be careful not to drop the removed screws 
    in the machine. 
    						
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