Brother Print Server Nc 4100h User Guide

CHAPTER 13 TROUBLESHOOTING
If the print server and printer start up OK, but you intermittently have problems 

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TCP/IP Troubleshooting
If you are using TCP/IP and cannot print to the print server and you have checked the
hardware and network as described in the previous steps, then check the following:
It is always a good idea to try following in order to eliminate the possibility of setup
errors.
Turning off the printer and then again,
Deleting and recreating the print server and creating a new print queue in order to
eliminate the possibility of setup errors.
1.
 The problem may...

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UNIX Troubleshooting
1.
 Make sure that the /etc/printcap file (if applicable) is typed in correctly. In
particular, look for missing : and \ characters, because a small error
anywhere in the file can have major consequences. Also check the /usr/spool
directory to make sure that you have created a valid spool directory.
2.
 If you are using a Linux operating system, the X-Window Print tool program
that is included with Linux may not properly configure the etc/printcap...

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6.
 If you are having trouble printing more than one job at a time, try increasing
the IP timeout using the SET IP TIMEOUT command or using BRAdmin.
7.
 If text or PCL jobs are run together, try setting the service (remote printer)
with EOT set to string number 2 (E). For example:
SET SERVICE BRN_xxxxxx_P1 EOT 2
NC-2000 series print servers use service names that begin with
BRO_xxxxxx_P1. The above line on a NC-2010h or a NC-2100h would be
SET SERVICE BRO_xxxxxx_P1 EOT 2...

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Windows NT/LAN Server (TCP/IP)
Troubleshooting
If you are having trouble printing with Windows NT or LAN Server, check the
following:
1.
 Make sure that TCP/IP and TCP/IP print service are installed and running on
the Windows NT system or the LAN Server file server.
2.
 If you are using DHCP and you have not created a reservation for the print
server, make sure that you enter the NetBIOS name of the print server in the
Name or address of server providing lpd box. 

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Windows 95/98/Me Peer to Peer Print
(LPR) Troubleshooting
If you are having trouble printing on a Windows 95/98/Me Peer-to-Peer network
(LPR method), check the following:
1.
 Make sure that the Brother LPR Port driver is correctly installed and
configured according to the Windows 95/98/Me Peer-to-Peer chapters.
You may find that during the installation of BLP software, the screen that prompts
you for a Port name is not displayed. This may happen on some Windows 95/98/Me...

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Windows 95/98/Me Peer-to-Peer (HP
JetAdmin compatible method)
Troubleshooting
If you are having trouble printing on a Windows 95/98/Me Peer-to-Peer network,
check the following (HP JetAdmin compatible method):
1.
 If the print server does not show up under JetAdmin on a Windows
95/98/Me Peer-to-Peer network, try removing all of the Windows 95/98/Me
network software from the Network Control panel and then reinstalling them
as follows:
·
 First install the...

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Windows 95/98/Me/NT 4.0 Peer-to-Peer
Print (NetBIOS) Troubleshooting
If you are having trouble printing on a Windows 95/98/Me/NT 4.0 (or later) Peer-to-
Peer network (NetBIOS), check the following:
1.
 Make sure that the Brother NetBIOS Port driver is securely installed and
configured according to the Windows 95/98/Me/NT 4.0 Peer-to-Peer
(NetBIOS) chapters. You may find that during the installation of the port
driver, the screen that prompts you for a Port name is not...

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Brother Internet Print (TCP/IP)
Troubleshooting
1.
 The first step in troubleshooting is to make sure that you have a valid E-mail
connection on both the sending PC and the receiving print server. Try
sending an E-mail message from the PC to a user at the remote site who can
receive mail via the POP3 server. If this does not work, there may be an E-
mail configuration problem on the PC, on the local E-mail server, or on the
remote POP3 server. Double check to make sure...

CHAPTER 13 TROUBLESHOOTING
IPP not a n active p rotocol
ipp,  the
“Get More Info” option i n Windows 200 0 will not function. If yo u wish to use the