Brother Print Server Nc 4100h User Guide

CHAPTER 13 TROUBLESHOOTING
13-15
Novell NetWare Troubleshooting
If you cannot print from NetWare and you have checked the hardware and network
as described in the previous steps, first verify that the Brother print server is attached
to the server queue by going to PCONSOLE, selecting PRINT QUEUE
INFORMATION, and then CURRENTLY ATTACHED SERVERS. If the print
server does not appear in the list of attached servers, then check the following:
It is always a good idea to try followings in order to eliminate...

CHAPTER 13 TROUBLESHOOTING
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1.
 If you changed the login password, you must change the password in both
the Brother print server (using the SET NETWARE PASSWORD command
if you are using the BRConfig software) or by using a web browser or the
BRAdmin utility and in the file server (using the PCONSOLE Print Server
Information Change Password command).
2.
 If you created the print queue using PCONSOLE and instead of BRAdmin,
make sure that you have enabled at least one NetWare file server using the
SET...

CHAPTER 13 TROUBLESHOOTING
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AppleTalk Troubleshooting
If you cannot print from an AppleTalk for Macintosh computer and you have
checked the hardware and network as described in the previous steps, then check the
following:
1.
 Make sure that you are running Phase 2 AppleTalk and that you have
selected the correct network interface from the Network Control Panel on
the Macintosh.
2.
 Make sure that the AppleTalk protocol of the print server is enabled.
3.
 If you have a large network, make sure that...

CHAPTER 13 TROUBLESHOOTING
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DLC/LLC Troubleshooting
If you are having trouble printing with DLC/LLC, check the following:
1.
 Make sure that the DLC/LLC protocol is enabled using either BRAdmin, a
web browser or TELNET.
2.
 Make sure that the MAC address of the Windows setting is as same as the
print configuration page result. 

CHAPTER 13 TROUBLESHOOTING
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LAT Troubleshooting
If you cannot print from a VMS system and you have checked the hardware and
network as described in the previous steps, then check the following (note that it is
always a good idea to try creating a new queue with a different LAT port to reduce
the possibility of setup errors):
1.
 If the queue pauses when you try to print, check that the print server node
name and port name (or service name) agree with the names defined for the
VMS print queue in...

CHAPTER 13 TROUBLESHOOTING
13-20
7.
 Make sure that PROCESSOR=LATSYM is enabled on your VMS print
queue if you get any of the following symptoms:
·
 The queue pauses when you power off the print server for no apparent
reason.
·
 The print server generates excessive LAT traffic on the network
·
 Only one host computer can access the print server, others are locked out.
8.
 If the VMS LAT symbiont abruptly terminates and shuts down one or more
queues, the problem may be the result of the inability of the...

CHAPTER 13 TROUBLESHOOTING
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Banyan VINES Troubleshooting
If you are having trouble printing with Banyan VINES, check the following:
1.
 Make sure that you have the Banyan VINES PCPrint software option
installed.
2.
 Make sure that the Banyan protocol is enabled.
3.
 If there are more than two hops (i.e., more than two routers) between the
print server and the file server, make sure that you have changed the hop
count to the appropriate number via BRAdmin or the print server console.
4.
 Use the...

CHAPTER 13 TROUBLESHOOTING
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Web Browser Troubleshooting (TCP/IP)
1.
 If you can not connect to the print server using your web browser it may be
worth checking the Proxy Settings of your browser. Look in the Exceptions
setting and if necessary, type in the IP address of the print server. This will
stop your PC from trying to connect to your ISP or proxy server every time
you wish to look at the printer server.
2.
 Make sure that you are using the proper Web Browser, we recommend
Netscape Navigator...

APPENDIX
APPENDIX-1
A
APPENDIX
Appendix A
General Information
You can change the configuration of your print server using any of the following
methods.
· Brother BRAdmin utility for Windows 95 or later
· HTTP (using a web browser)
· HP’s JetAdmin or WerbJetAdmin Software
· TELNET (command utility)
· Brother BRCONFIG NetWare Utility (command utility)
· DEC NCP or NCL Utility
BRAdmin (Recommended)
The Brother BRAdmin utility can use the TCP/IP or IPX/SPX protocol. This utility
allows you to graphically...

APPENDIX
APPENDIX-2
TELNET
To connect to the print server using TELNET on UNIX, Windows NT, or most other
TCP/IP systems, type: TELNET ipaddress at the command prompt of the system
prompt, where ipaddress is the IP address of the print server. When you are
connected, push RETURN or ENTER to get the # prompt, enter the password
access (the password will not appear on the screen), and type anything in response
to the Enter Username> prompt. When you see the Local> prompt, you are ready to
enter commands....