Brother Ppf560 Plain Paper Fax Machine Owners Manual

							T7BASE-US-FM5.5
FA X560
®
OWNER’S MANUAL 
						

							 
T7BASE-US-FM5.5
If You Need to Call Customer Service
Please complete the following information for future 
reference:
Model:  FAX560
Serial Number:*
Date of Purchase:
Place of Purchase:
* The serial number is on the underside of the unit. 
Retain this Quick-Start Manual with your sales 
receipt as a permanent record of your purchase, in 
the event of a theft, fire or warranty service.
Year 2000 Compliant
Brother is addressing the Year 2000 related issues for all 
Brother fax machines and multi-function centers. Our 
focus is to ensure that our bundled third party software 
will continue to properly process date/time data after 
January 1, 2000.
Brother fax machines and multi-function centers will 
function properly after January 1, 2000, provided that  all 
non-Brother hardware, software and firmware used by our 
customers in connection or combination with Brother fax 
machines, and bundled software, accurately exchange 
date data with the Brother products.
Please continue to check our Web page for updates at 
http://www.brother.com. All remedies will be provided to 
individual customers via software patches through 
software download or from Brother Customer Service. 
©1996-2000 Brother Industries, Ltd. 
						

							i
 
T7BASE-US-FM5.5 
Brother Numbers 
Brother fax-back system 
Brother Customer Service has installed an easy-to-use fax-back system, so you can get 
instant answers to common technical questions and product information for all Brother 
products. This system is available 24 hours a day, 7 days a week. You can use the 
system to send faxes to any fax machine, not just the one from which you are calling.
If you canÕt resolve difficulty with your fax machine using this manual, call our 
fax-back system, and follow the voice prompts to receive faxed instructions about 
using the system, and an index of fax-back subjects.
The Brother fax-back system number (USA only) has been preprogrammed on One 
Touch key   
1  
. 
Frequently Asked Questions (FAQs) 
You can find more information about Brother products on the World Wide Web. From 
product specification sheets to Frequently Asked Questions (FAQs), it is all there. 
Visit us at:  
http://www.brother.com 
Brother Bulletin Board 
BrotherÕs Bulletin Board Numbers are  
For Customer Service 
USA:  
1-800-521-2846  
From within Canada:  
1-800-681-9838  
USA:  
1-888-298-3616  
From within Canada:  
1-514-685-2040  
USA:  
1-800-284-4329 (voice)
1-908-575-8790 (fax)  
From within Canada:  
1-800-853-6660 (voice)
1-514-685-4898 (fax)  
From within Montreal:  
1-514-685-6464 (voice) 
BROTHER NUMBERS 
						

							 
ii
 
T7BASE-US-FM5.5 
Ordering Accessories and Supplies 
For the best quality results use only genuine Brother accessories, available at most 
Brother retailers. If you cannot find the accessory you need and you have a Visa, 
MasterCard, Discover or American Express credit card, you can order accessories 
directly from Brother.  
USA:  
1-888-879-3232 (voice)
1-800-947-1445 (fax)  
From within Canada:  
1-800-668-2768 (voice) 
DESCRIPTION
ITEM  
Thermal Print Cartridge PC401
2-PK Refill Ribbon Rolls PC402RF
Telephone  Line  Cord Tell the Brother Representative your Model 
number so you get the appropriate color.
Telephone  Handset Tell the Brother Representative your Model 
number so you get the appropriate color.
Handset  Curled  Cord Tell the Brother Representative your Model 
number so you get the appropriate color.
Paper Wire Extension UF9869001
Output Paper Extension LE4129001
Paper Tray LE4126001
OwnerÕs Manual LE4131001
Surge Protection Device with Telephone 
Line Protection (2 outlets)QPD 120
Surge Protection Device with Telephone
Line Protection (8 outlets)FX 120
 
ORDERING ACCESSORIES AND SUPPLIES 
						

							 
iii
 
T7BASE-US-FM5.5 
Notice Ð Disclaimer of Warranties
(For USA and Canada) 
BROTHERÕS LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHERÕS LICENSOR) MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING
THE SOFTWARE. BROTHERÕS LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR
MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE
OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY,
CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND
PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF
IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHERÕS LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHERÕS LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOU. IN ANY EVENT BROTHERÕS LICENSORÕS LIABILITY TO YOU FOR
ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE
FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE),
PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. 
Compilation and Publication Notice 
Under the supervision of Brother Industries, Ltd., this manual has been compiled
and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to
change without notice.
Brother reserves the right to make changes without notice in the specifications and
materials contained herein and shall not be responsible for any damages (including
consequential) caused by reliance on the materials presented, including but not
limited to typographical and other errors relating to the publication. 
Trademarks 
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
IBM, IBM PC, MWAVE and IBM Aptiva are registered trademarks of International
Business Machines Corporation.
ScanSoft PaperPort is a registered trademark of ScanSoft, Inc.
Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.
Windows and Windows NT are registered trademarks of Microsoft in the U.S. and
other countries.  
All other terms and brand and product names mentioned in this manual are
registered trademarks of their respective companies. 
NOTICE Ð DISCLAIMER OF WARRANTIES 
						

							 
iv
 T7BASE-US-FM5.5 
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) 
This warranty gives you certain rights
and you may also have other rights that
may vary from state to state. 
This warranty is given only to the first
end-use purchaser of the
accompanying product (referred to in
this warranty as Òhis ProductÓ).  
What is covered:  
 Brother warrants to
you for the Warranty Period that there
are no defects in the materials,
workmanship or Year 2000 compliance
of this Product.  The “Warranty PeriodÓ
is 90 days from the date you purchased
this product.   The “Warranty PeriodÓ for
consumable items, such as Toner,
Drums, Ribbons, etc. is 90 days from
the date of purchase, or the rated life of
the Consumable item, whichever is
shorter.  
What is NOT covered:  
 This warranty is
VOID -- that is, this Product has no
warranty -- if: (1) you did not purchase
this Product from an authorized Brother
reseller within the United States, (2) this
Product has been serviced, modified or
tampered with by anyone other than an
Authorized Service Representative of
Brother, (3) the serial number has been
modified, defaced or removed from this
Product, (4) this Product has been
abused or damaged, (5) non Brother®-
brand or non Brother approved parts,
supplies, power supplies or other
accessories have been used with this
Product, or (6) this Product has been
transported without the proper
preparation and packaging.  
What to do if you think your Product
is defective:  
 
Call our Customer Service Hotline at 1-
800-284-4329, or if you suspect a
defect in materials or workmanship in
this Product, you can report it to a
Brother Authorized Service Center.
During the Warranty Period, supply
BrotherÕs representative with a copy of
your dated bill of sale showing that this
Product was purchased within the
United States. For the name of your
Brother Authorized Service Center, call1-800-521-2846. After contacting the
Brother Authorized Service Center, you
may be required to deliver or send the Product properly packaged, freight
prepaid, to the Authorized Service
Center together with a photocopy of
your bill of sale.
 
What Brother will do:
 
 Brother (or its
Authorized Service Center) will
evaluate your report of a possible
defect to determine whether a defect
exists, and if it does exist, Brother (or its
Authorized Service Center) will repair or
(at BrotherÕs option) replace the
Product with a product that performs
the same functions and performs as
well as the original Product.  Brother
reserves the right to supply refurbished
or remanufactured replacement parts
provided that the replacement parts
conform to the manufacturerÕs
specifications for new products. The
repaired or replacement product will be
returned to you at no cost.
 
Exchange Service: 
 
When an exchange is authorized,
Brother will exchange your non-working
product with a refurbished or
remanufactured product that conforms
to the manufacturerÕs specifications for
new products.  The refurbished or
remanufactured Product you receive
will be covered by the balance of the
limited warranty period remaining on
the original Product, plus an additional
thirty (30) days.  You will keep the
replacement Product that is sent to you
and must return (or be billed up to the
cost of a new product) your original
non- working product, which shall
become the property of Brother.  You
must call Brother Customer Service and
if the representative cannot correct the
productÕs malfunction over the
telephone and you elect the exchange
service, you must provide information
pertaining to this Product and you must
also provide a valid major credit card
number.  Your credit card will be
charged up to the cost of a new Product
if: (i) you do not return your original
Product to Brother within five (5)
business days; (ii) the malfunctions of
your original Product are not covered by
the limited warranty; (iii) the proper
packaging instructions are not followed
and has caused damage to the product;
 
FAX LIMITED WARRANTY 
						

							 
v
 T7BASE-US-FM5.5 
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) 
 or (iv) the warranty period on your
original Product has expired or has not
been sufficiently validated with a copy
of the proof of purchase (bill of sale).
The Brother Customer Service
Representative will ship the exchange
Product via next business day delivery
courier service, with return instructions
and prepaid return airbill.  Follow the
return instructions.  You must return the
original Product in the same shipping
carton in which the exchanged Product
was received and include a copy of
proof of purchase (bill of sale).  Retain
your original accessory items and a
copy of the return airbill, signed by the
courier.  
Limitations:  
Repair or replacement as described
above is your sole and exclusive (that
is, your only) remedy if this Product is
defective. Brother is not responsible for
damage to or loss of any equipment,
media, programs or data related to the
use of this Product. Except for that
repair or replacement, Brother shall not
be liable for any direct, indirect,
incidental or consequential damages or
specific relief.  Because some states do
not allow the exclusion or limitation of
consequential or incidental damages,
the above limitation may not apply to
you.
THIS WARRANTY IS GIVEN IN LIEU
OF ALL OTHER WARRANTIES,
WRITTEN OR ORAL, WHETHER
EXPRESSED BY AFFIRMATION,
PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE.
ANY AND ALL WARRANTIES OTHER
THAN THIS ONE, WHETHER
EXPRESS OR IMPLIED, INCLUDING
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE
HEREBY DISCLAIMED.
This Limited Warranty is the only
warranty that Brother is giving for this
Product. It is the final expression and
the exclusive and only statement of
BrotherÕs obligations to you. It replaces
all other agreements and under-
standings that you may have with
Brother or its representatives. This Limited Warranty (and BrotherÕs
obligation to you) may not be changed
in any way unless you and Brother sign
the same piece of paper in which we (1)
refer to this Product and your bill of sale
date, (2) describe the change to this
warranty and (3) agree to make that
change.
 
Product Support:
 
  Toll-free customer
service and technical support is
available for hardware operational
assistance at 1-800-284-4329.  At any
time, free technical support in the form
of Frequently Asked Questions,
troubleshooting tips and service center
locator is available through our fax-back
system at 1-800-521-2846 or BrotherÕs
Internet Web Site (www.brother.com).
Now you can visit us on-line 
(www.brothermall.com) , your complete
source for genuine Brother Accessories
and Supplies.
 
Brother International 
Corporation100 Somerset Corporate
Blvd.Bridgewater, New Jersey
08807-0911
 
Please record your model and serial
numbers and your date and location of
Purchase below for your records. Keep
this information with your proof of
purchase (bill of sale) in case your
Product is lost, stolen or requires
service.
Model # _______________________
Serial #________________________
Date of purchase: _______________
Store where purchased:___________
Location of store: ________________ 
Important:
 
 We recommend that you
keep all original packing materials, in the event that you ship this product. 
FAX LIMITED WARRANTY 
						

							 
T7BASE-US-FM5.5 
vi
 
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE 
LIMITED WARRANTY 
(For Canada Only) 
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (ÒBrotherÓ), or its Authorized Service
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess
of the specifications or with the Serial Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
order to obtain warranty service, the MFC/Facsimile machine must be delivered or
shipped freight prepaid by the end user/purchaser to a ÒBrotherÓ Authorized Service
Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the MFC/Facsimile and
will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your Operation Manual for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states BrotherÕs entire liability
and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine
to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the
use of or inability to use the product, even if advised by the end user/purchaser of the
possibility of such damages. Since some Provinces do not allow the above limitation of
liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence. 
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest
Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-6464.
Internet support: [email protected] or browse 
BrotherÕs Web Site: www.brother.com 
Brother International Corporation (Canada) Ltd.
1 Rue H™tel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
®
We’re at your side. 
						

							 
   
 
vii
 
T7BASE-US-FM5.5 
Table of Contents 
1
 
Introduction ..................................................................................... 1-1 
Using This Manual ..................................................................... 1-1
Finding Information............................................................. 1-1
About Fax Machines .................................................................. 1-1
Fax Tones and Handshake ................................................... 1-2
ECM (Error Correction Mode) ............................................ 1-2
FAX-560 Control Panel Overview............................................. 1-3 
2
 
Location and Connections .............................................................. 2-1 
Caution ....................................................................................... 2-1
Choosing a Location................................................................... 2-1
Assembly .................................................................................... 2-2
Attach the paper wire extension .......................................... 2-2
Attach the paper tray ........................................................... 2-2
Attach the output paper support .......................................... 2-2
Loading the Paper ................................................................ 2-3
Acceptable Paper ................................................................. 2-3
Connections ................................................................................ 2-4
Connecting the Machine ...................................................... 2-4
Special Line Considerations ................................................ 2-5
Roll Over Phone Lines .................................................... 2-5
Two-Line Phone System ................................................. 2-5
Converting Telephone Wall Outlets ............................... 2-5
Installing Brother Machine, External Two-Line TAD, and 
Two-Line Telephone .................................................... 2-6
Multi-Line Connections (PBX) ........................................... 2-7
 If you are installing the fax machine to work with a 
PBX: ............................................................................. 2-7
Custom Features on Your Phone Line................................. 2-7
Connecting an External Telephone Answering Device 
(TAD) ................................................................................ 2-8
Sequence ......................................................................... 2-8
Connections..................................................................... 2-9
Outgoing Message (OGM) ............................................. 2-9
Connecting an External Telephone ..................................... 2-9 
						

							 
viii
 
   
 
T7BASE-US-FM5.5 
3
 
On-Screen Programming................................................................ 3-1 
User-Friendly Programming....................................................... 3-1
Function Mode..................................................................... 3-1
Alternating Displays ............................................................ 3-1
Function Selection Table ..................................................... 3-2 
4
 
Initial Setup...................................................................................... 4-1 
Getting Started............................................................................ 4-1
Setting Date and Time ......................................................... 4-1
Choosing Station ID ............................................................ 4-1
Setting Tone/Pulse Dialing Mode (For Canada Only) .... 4-2
Details for Entering Text................................................. 4-2
Inserting spaces ............................................................... 4-2
Making corrections ......................................................... 4-2
Repeating letters.............................................................. 4-3
Special characters and symbols....................................... 4-3
Setting Up Your Area Code (For USA Only) ..................... 4-3
Setting Beeper Volume........................................................ 4-4
Choosing the Handset Volume ............................................ 4-4
Setting Volume Amplify ................................................. 4-5
Setting the Speaker Volume ................................................ 4-5
Setting the Ring Volume ..................................................... 4-5
Memory Storage .................................................................. 4-5 
5
 
Setup Receive ................................................................................... 5-1 
Basic Receiving Operations ....................................................... 5-1
Select Answer Mode............................................................ 5-1
To select or change your Answer Mode ......................... 5-2
Setting Ring Delay .............................................................. 5-2
Setting F/T Ring Time ......................................................... 5-3
Easy Receive ....................................................................... 5-3
Printing a Reduced Incoming original ................................. 5-4
Recommended Reductions.............................................. 5-4
Setting Paper Size ................................................................ 5-4
Advanced Receiving Operations ................................................ 5-5
Operation from External or Extension Telephone............... 5-5
For FAX/TEL Mode Only .............................................. 5-5
Changing Remote Codes................................................. 5-5
To change Remote Codes ............................................... 5-5
Printing a Fax in Memory.................................................... 5-6