Brother Ppf 1270 Fax Machine Manual

71IMPORTANT INFORMATION
14Never push objects of any kind into this product through cabinet slots, since
they may touch dangerous voltage points or short out parts resulting in a risk
of fire or electric shock. Never spill liquid of any kind on the product.
15Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage points and/or other risks, and
may void your warranty. Refer all servicing to Brother Authorized Service
Personnel. A list of Brother...

72CHAPTER TEN
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled
and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to
change without notice.
Brother reserves the right to make changes without notice in the specifications
and materials contained herein and shall not be responsible for any damages
(including consequential) caused by...

73
Fax-Back System
Brother Customer Service has installed an easy-to-use Fax-Backª System, so you
can get instant answers to common technical questions and product information
for all Brother products. This system is available 24 hours a day, 7 days a week.
You can use the system to send faxes to any fax machine, not just the one from
which you are calling.
If you canÕt resolve a difficulty with your fax machine using this manual, call
our Fax-Back
  System, and follow the voice prompts to receive faxed...

74CHAPTER ELEVEN
Error Messages
You may occasionally encounter a difficulty with your fax machine or telephone
line. If this happens, your fax machine often identifies the problem and displays
an error message. The list below explains the most common error messages.
If you need additional help, call the Brother Fax-Back System at
USA:1-800-521-2846
From within Canada:1-800-681-9838
CLEAN UP SCANNER
The scanner is dirty; clean the white roller and the glass strip under the roller with
isopropyl alcohol on...

75MAINTENANCE AND TROUBLESHOOTING
DISCONNECTED
The other party has disconnected during a call or fax. Try calling the other party.
DOCUMENT JAM
The documents were not inserted or fed properly, or were too long.
1Open the front cover.
2Lift the two release levers to release the white roller.
3Pull the document toward the front of the machine.
4Lock the levers back in place.
5Close the cover and press Stop.
Front Cover
MACHINE ERROR XX
and
PRESS STOP KEY
Contact Brother Customer Service at...

76CHAPTER ELEVEN
NOT REGISTERED
YouÕve tried accessing a One Touch or Speed Dial location with no number
assigned to it. See pages 22 and 24 for information about storing One Touch or
Speed Dial numbers.
PRINTER FAULT
The recording head has overheated. Unplug the machine and wait 30 minutes
for it to cool.
CHECK PAPER
The recording paper is jammed in the printer.
1Unplug the power cord.
2Open the recording paper cover and remove any paper.
3Push the OPEN button to open the top cover.
4Pull the jammed...

77MAINTENANCE AND TROUBLESHOOTING
SCANNER ERROR
Try cleaning the white roller and the glass strip under the roller. During cleaning,
we recommend you unplug the power cord. If you still get a scanner error, contact
Brother Customer Service at
USA:1-800-284-4329 (voice)
From within Canada:1-800-853-6660 (voice)
From within Montreal:1-514-685-6464 (voice)
We recommend that you clean the scanner routinely.
If You Are Having Difficulty with Your
Fax Machine
If you think there is a problem with your fax...

78CHAPTER ELEVEN
Vertical Black Lines When Receiving
The senderÕs scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax
machine. If the problem continues, call Brother Customer Service at
1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada) or
1-514-685-6464 (from within Montreal).
Phone Line or Connections
Fax Machine Does Not Answer When Called
Make sure the fax machine is in the correct receiving mode for your...

79MAINTENANCE AND TROUBLESHOOTING
Sending Faxes
Poor Transmitting Quality
Try changing your resolution to FINE or SUPERFINE (see ÒResolutionÓ
p. 34). Make a copy to verify the fax machineÕs scanner operation.
Dialing Does Not Work
Check for a dial tone.
Change TONE/PULSE setting (see ÒSetting Dialing Mode (Tone/Pulse)Ó
p. 19).
Check all line cord connections, and make sure the curled handset cord is
not in the EXT jack.
Check power cord connection.
Send a manual fax by pressing 
Hook Ñ OR Ñ Lifting the...

80CHAPTER ELEVEN
Fax Machine ÒHearsÓ Voice as CNG Tone
If your fax machine is set to Easy Receive ON, and it answers voice calls by
trying to receive a fax, try turning Easy Receive to OFF.
Transmission Verification Report Prints ÒResult: NGÓ
There is probably temporary noise or static on the phone line. Try sending
the fax again. If the problem continues, call your Telephone Company to
check your phone line.
Custom Features on a Single Line
If you have Call Waiting, Caller ID, Ring Master, Voice Mail,...