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Brother MFC 9450CDN User Manual

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    							Troubleshooting and routine maintenance
    151
    C
    lHold the green handle of the drum unit. 
    Lift the drum unit up and then pull it out 
    until it stops.
     
    CAUTION 
    We recommend that you place the drum 
    unit and toner cartridges separately on a 
    clean, flat surface with a piece of 
    disposable paper underneath them in case 
    you accidentally spill or scatter toner.
     
     
     
     
    Handle the toner cartridge carefully. If toner 
    scatters on your hands or clothes, wipe or 
    wash it off with cold water at once.
     
     
    						
    							152
    mRelease the grey lock lever (1) that is on 
    the left side of the machine. Lift the front 
    of the drum unit and pull the drum unit 
    completely out of the machine using the 
    green handles on the drum unit.
     
    CAUTION 
    Make sure that you use the drum unit 
    handles when carrying it.  DO NOT hold the 
    sides of the drum unit.
     
     
    nUsing their coloured handles to lift them 
    out, remove all four toner cartridges 
    from the drum unit.
     
    CAUTION 
    To prevent damage to the machine from 
    static electricity, DO NOT touch the 
    electrodes shown in the illustration.
     
     
     
    Handle the toner cartridges carefully. If 
    toner scatters on your hands or clothes, 
    wipe or wash it off with cold water at once.
     
    1
     
    						
    							Troubleshooting and routine maintenance
    153
    C
     
    To avoid print quality problems, DO NOT 
    touch the shaded parts shown in the 
    illustrations.
     
     
     
     
    oWhile holding both hands, turn the drum 
    unit upside down and place on a piece of 
    disposable paper or cloth. Make sure 
    that the drum unit gears (1) are on your 
    left hand side.
     
    pSee the print sample to identify the 
    colour causing the problem. The colour 
    of the spots or toner stain is the colour of 
    the drum you should clean. For 
    example, if the spots are cyan, you 
    should clean the drum for cyan. Put the 
    print sample in front of the drum, and the 
    find the exact position of the repeating 
    mark.
     
    1
     
    						
    							154
    qTurn the drum unit gear on the drum that 
    matches that mark (for example, for a 
    cyan mark, turn the drum for cyan). You 
    should see the mark eventually on the 
    surface of the drum (1).
     
    rWhen you have found the mark on the 
    drum that matches the print sample, 
    wipe the surface of the drum gently with 
    a cotton swab until the dust or paper 
    powder on the surface comes off.
     
    CAUTION 
    The drum is photosensitive so DO NOT 
    touch it with your fingers.
      
    DO NOT clean the surface of the 
    photosensitive drum with a sharp object.
      
    DO NOT use excessive force when 
    cleaning the drum surface.
     
    sTurn the drum unit gear toward you by 
    hand to return it to the home position. 
    The home position of each drum can be 
    identified by matching the number on 
    the drum unit gear to the same number 
    on the side of the drum unit as shown in 
    the illustration. Make sure that the 
    number on each of the four drum unit 
    gears matches the corresponding 
    number on the side of the drum unit.
     
    1
     
    						
    							Troubleshooting and routine maintenance
    155
    C
    tHolding the toner cartridges by their 
    coloured handles, insert them one by 
    one back into the drum unit as shown. 
    Make sure that you match the toner 
    cartridge colour to the same colour label 
    on the drum unit, and make sure that 
    you fold down the toner cartridge 
    handle (A) once the toner cartridge is in 
    place. Repeat this for all the toner 
    cartridges.
     
    1 C - Cyan
    2 M - Magenta
    3 Y - Yellow
    4K - Black
    uPut the drum unit back in the machine as 
    follows.
    1Make sure that the grey lock 
    lever (1) is in the up position and 
    put the drum unit in the machine. 
    Push down the grey lock lever (1).
     
    A
    1
    2
    3
    4
    1
    1
     
    						
    							156
    Note
    When you put the drum unit in the 
    machine, match the green guides (1) of 
    the drum unit handle to the green 
    arrows (2) on both sides of the machine.
     
     
    2Push the drum unit in until it stops. 
    vClose the front cover of the machine. 
    wReconnect all cables and telephone line 
    cord. Plug the AC power cord into an AC 
    outlet, and then turn on the machine’s 
    power switch.
    2
    1
    2
    1
     
    						
    							Troubleshooting and routine maintenance
    157
    C
    Replacing the consumable itemsC
    When the time comes to replace consumable items, the following messages will appear on the LCD.
    The machine will stop printing when the following maintenance messages appear on the LCD.
    1The toner cartridge colour which is used up is shown in the message.
    2At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary depending on the print jobs and 
    paper you use.
    3At 5% print coverage for CMYK each (A4 or Letter size). The actual number of printed pages will vary depending on 
    the print jobs and paper you use.
    The following are maintenance messages that appear on the LCD in the Ready mode. These 
    message provide advanced warnings to replace the consumable items before they run out. To avoid 
    any inconvenience, you may wish to buy spare consumable items before the machine stops printing.
    1The toner cartridge colour which is near the end of life is shown in the message.
    2At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary depending on the print jobs and 
    paper you use.
    3At 5% print coverage for CMYK each (A4 or Letter size). The actual number of printed pages will vary depending on 
    the print jobs and paper you use.
    LCD messagesConsumable item 
    to replaceApproximate lifeHow to replaceOrder No.
    Toner Life End
    Replace Black(K)
    Toner Cartridge.1
    Toner cartridges 
    standard2,500 pages (Black)2
    1,500 pages (Cyan, 
    Magenta, Yellow)2
    See Replacing a 
    toner cartridgeon 
    page 159.TN-130BK
    TN-130C
    TN-130M
    TN-130Y
    Toner cartridges 
    high yield5,000 pages (Black)
    2
    4,000 pages (Cyan, 
    Magenta, Yellow)2
    TN-135BK
    TN-135C
    TN-135M
    TN-135Y
    Waste Toner FullWaste toner box
    20,000 pages
    3See Waste Toner Box 
    Full messageon 
    page 176.WT-100CL
    LCD messagesConsumable item 
    to replaceApproximate lifeHow to replaceOrder No.
    Toner Low
    Prepare New Black(K)
    Toner Cartridge.1
    Toner cartridges 
    standard2,500 pages (Black)2
    1,500 pages (Cyan, 
    Magenta, Yellow)2
    See Replacing a 
    toner cartridgeon 
    page 159.TN-130BK
    TN-130C
    TN-130M
    TN-130Y
    Toner cartridges 
    high yield5,000 pages (Black)
    2
    4,000 pages (Cyan, 
    Magenta, Yellow)2
    TN-135BK
    TN-135C
    TN-135M
    TN-135Y
    Waste Toner SoonWaste toner box
    20,000 pages
    3See Replacing the 
    waste toner boxon 
    page 176.WT-100CL
     
    						
    							158
    The following are maintenance messages that appear alternately with the normal message on the 
    upper row of the LCD when the machine is in the Ready mode. These messages advise you that 
    you will need to replace each of the consumable items as soon as possible, since the consumable 
    item’s end of life has been reached. The machine will continue printing when any of these 
    messages appear on the LCD.
    1When printing on Letter or A4 size paper. The actual number of printed pages will vary depending on the print jobs 
    and paper you use.
    Note
    • Discard used consumable items according to local regulations, keeping it separate from 
    domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal 
    the consumable items tightly so that the material inside does not spill.
    • We recommend placing used consumable items on a piece of paper to prevent accidentally 
    spilling or scattering the material inside.
    • If you use paper that is not a direct equivalent for the recommended paper, the life of 
    consumable items and machine parts may be reduced.
    •
    The projected life for toner cartridges and a waste toner box is based on an average 5% coverage 
    of the printable area using any colour toner cartridge. Frequency of replacement will vary 
    depending on the complexity of printed pages, percentage of coverage and type of media used.
     
    LCD messagesConsumable item to 
    replaceApproximate life1How to replaceOrder No.
    Drum End SoonDrum unit 17,000 pages See Replacing the drum 
    uniton page 164.DR-130CL
    Change Belt UnitBelt unit 50,000 pages See Replacing the belt 
    uniton page 171.BU-100CL
    Fuser Unit EndFuser  unit 80,000 pages Call your Brother dealer to 
    purchase the fuser unit.—
    Laser Unit EndLaser  unit 100,000 pages Call your Brother dealer to 
    purchase the laser unit.—
    Change PF Kit 1Paper feeding kit 1
    (Paper pick-up roller 
    and Separator pad for 
    Tray 1)100,000 pages Call your Brother dealer to 
    purchase the paper 
    feeding kit 1.—
    Change PF Kit 2
    (when the optional lower 
    tray is installed)Paper feeding kit 2
    (Paper pick-up roller 
    and Separator pad for 
    Tray 2)100,000 pages Call your Brother dealer to 
    purchase the paper 
    feeding kit 2.—
    Change PF Kit MPPaper feeding kit MP
    (Paper pick-up roller 
    and Separator pad for 
    MP tray)50,000 pages Call your Brother dealer to 
    purchase the paper 
    feeding kit MP.—
     
    						
    							Troubleshooting and routine maintenance
    159
    C
    Replacing a toner cartridgeC
    Order Numbers:
    Toner Cartridge Standard: 
    TN-130 (BK, C, M, Y)
    Toner Cartridge High Yield: 
    TN-135 (BK, C, M, Y)
    The High Yield toner cartridges can print 
    approximately 5,000 pages (Black) and 
    approximately 4,000 pages each (Cyan, 
    Magenta and Yellow). The Standard toner 
    cartridges can print approximately 2,500 
    pages (Black) and approximately 1,500 
    pages each (Cyan, Magenta and Yellow). 
    Actual page count will vary depending on 
    your average type of document (i.e., standard 
    letter, detailed graphics).
    Toner low messageC
     
    Toner Low
    Prepare New
    The machine is supplied with the Standard 
    TN-130 toner cartridge. When a toner 
    cartridge is running low, the LCD shows 
    Toner Low. 
    Note
    It is a good idea to keep new toner 
    cartridges ready for use when you see the 
    Toner Low warning.
     
    Toner life end messageC
    When the following message appears on the 
    LCD, you need to replace the toner cartridge. 
    The second line of the LCD indicates which 
    colour you need to replace.
     
    Toner Life End
    Replace Black(K)
    Discard the used toner cartridge according to 
    local regulations, keeping it separate from 
    domestic waste. You can also check our 
    ecology website www.brothergreen.co.uk for 
    recycling information.Be sure to seal up the 
    toner cartridge tightly so that toner powder 
    does not spill out of the cartridge. If you have 
    questions, call your local waste disposal 
    office. 
    Note
    We recommend that you clean the 
    machine and corona wires of the drum unit 
    when you replace a toner cartridge. (See 
    Cleaning the laser scanner windowson 
    page 142 and Cleaning the corona 
    wireson page 146.)
     
    Replacing the toner cartridgesC
    HOT SURFACE 
    After you have just used the machine, some 
    internal parts of the machine will be 
    extremely hot. When you open the front or 
    back cover of the machine, DO NOT touch 
    the shaded parts shown in the illustration.
     
     
     
    						
    							160
    aTurn off the machine’s power switch. 
    Press the front cover release button and 
    then open the front cover.
     
    bHold the green handle of the drum unit. 
    Lift the drum unit up and then pull it out 
    until it stops.
     
    cHold the handle of the toner cartridge 
    and pull it out of the drum unit. Repeat 
    this for all the toner cartridges.
     
     
    						
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