Brother MFC 5860CN User Manual

Safety and Legal95
The REN is used to determine the number of devices that may be connected to a telephone line. 
Excessive RENs on a telephone line may result in the devices not ringing in response to an 
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be 
certain of the number of devices that may be connected to a line, as determined by the total RENs, 
contact the local telephone company. For products approved after July 23, 2001, the REN for this 
product...

96
Federal Communications Commission (FCC) Declaration of 
Conformity (USA only)A
declares, that the products
Product Name: MFC-5460CN, MFC-5860CN
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This 
device may not cause harmful interference, and (2) this device must accept any interference 
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,...

Safety and Legal97
LAN connectionA
CAUTION 
DO NOT connect this product to a LAN connection that is subject to over-voltages.
 
Legal limitations for copyingA
Color reproductions of certain documents are illegal and may result in either criminal or civil 
liability. This memorandum is intended to be a guide rather than a complete listing of every 
possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular 
questionable documents.
The following documents issued by...

98
TrademarksA
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2006 Brother Industries, Ltd. All rights reserved.
Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.
Macintosh and TrueType are registered trademarks of Apple Computer, Inc.
PaperPort is a registered trademark of ScanSoft, Inc....

99
B
TroubleshootingB
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made 
from within that country.
 
If you think there is a problem with your machine, check the chart below and follow the 
troubleshooting tips. 
Most problems can be easily resolved by yourself. If you need additional help, the Brother 
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at 
http://solutions.brother.com
.
If you are having difficulty with your...

100
Poor print quality Check the print quality. (See Checking the print qualityon page 118.) 
Make sure that the Printer Driver or Paper Type setting in the menu matches the 
type of paper you are using. (See  Printing for Windows ®
 or  Printing and Faxing  
for Macintosh ®
 in the Software User’s Guide on the CD
-ROM and  Paper 
Type on page 23.) 
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
„ The expiration date written on the cartridge package has passed....

Troubleshooting and Routine Maintenance101
Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray. (See  Loading paper and 
other media on page 16.)
Check that more than two types of paper are not loaded in the paper tray at any 
one time.
Printed pages are not stacked 
neatly. Make sure you are using the paper support flap. (See 
Loading paper and other 
media on page 16.)
Printed pages double-feed and 
cause a paper jam. Make sure you pull out the paper support until it...

102
The machine does not answer 
when called.Check all line cord connections.
Make sure the machine is in the correct receiving mode for your setup. 
(See 
Choosing the Receive Mode on page 37.) Check for a dial tone. If possible, 
call your machine to hear it answer. If there is still no answer, check the telephone 
line cord connection. If there is no ringing when you call your machine, ask your 
telephone company to check the line.
Receiving Faxes
DifficultySuggestions
Cannot receive a fax Check all...

Troubleshooting and Routine Maintenance103
Sending a fax call to the machine. If you answered at the machine, press  Black Start and hang up at once. If you 
answered on an external or extension phone, press your Fax Receive Code 
(default setting is 
l51). When your machine answers, hang up.
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or  other custom feature on a single phone line with your machine, it may create a 
problem sending or...

104
PhotoCapture Center® Difficulties
DifficultySuggestions
Removable Disk does not work 
properly. 1 Have you installed the Windows
® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows ®
 2000 update, and see the  Quick Setup Guide. After 
the installation the PC will be automatically restarted.
3) Wait about 1 minute after you restart the PC, and then connect the USB  cable.
2 Take out the media card and put it back in again.
3 If you have tried ‘Eject’ from within...