Brother MFC 250C User Manual

							Troubleshooting and Routine Maintenance
117
B
gThe LCD asks you if you want to start 
cleaning.
 
Start Cleaning?
 
1.Yes 2.No
Press 1 (Yes).
The machine starts cleaning the print 
head.
hAfter cleaning is finished, press 
Color Start.
The machine starts printing the Print 
Quality Check Sheet again and then 
returns to stepd. 
iPress Stop/Exit.
If you repeat this procedure at least five 
times and the print quality is still poor, 
replace the ink cartridge for the clogged 
color. 
After replacing the ink cartridge, check 
the print quality. If the problem still 
exists, repeat the cleaning and test print 
procedures at least five times for the 
new ink cartridge. If ink is still missing, 
call Brother Customer Service (See 
Brother numbers on page i).
CAUTION 
DO NOT touch the print head. Touching the 
print head may cause permanent damage 
and may void the print heads warranty.
 
Note
 
Checking the print alignmentB
You may need to adjust the print alignment 
after transporting the machine, or if your 
printed text becomes blurred or images 
become faded.
aPress Menu, 7, 1.
bPress aorb to choose Alignment.
Press OK.
cPress Black Start or Color Start.
The machine starts printing the 
Alignment Check Sheet.
 
Is Alignment OK?
 
1.Yes 2.No
dCheck the 600 dpi and 1200 dpi test 
prints to see if number 5 most closely 
matches number 0. 
„If the number 5 samples of both the 
600 dpi and 1200 dpi test prints are 
the best matches, press 1 (Yes) to 
finish the Alignment Check, and go to 
stepg.
„If another test print number is a 
better match for either 600 dpi or 
1200 dpi, press 2 (No) to choose it.
 
i
 
When a print head 
nozzle is clogged 
the printed 
sample looks like 
this.After the print 
head nozzle is 
cleaned, the 
horizontal lines 
are gone.
 
						

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eFor 600 dpi, press the number of the test 
print that most closely matches the 
number 0 sample (1-8).
 
600dpi Adjust
 
Select Best #5
fFor 1200 dpi, press the number of the 
test print that most closely matches the 
number 0 sample (1-8).
 
1200dpi Adjust
 
Select Best #5
gPress Stop/Exit.
Checking the ink volumeB
You can check the ink that is left in the 
cartridge.
aPress Menu, 7, 3.
bThe LCD shows the ink volume.
cPress aorb to choose the color you 
want to check.
dPress Stop/Exit.
Note
You can check the ink volume from your 
computer. (See Printing for Windows
® or 
Printing and Faxing for Macintosh
® in the 
Software Users Guide on the CD-ROM.)
 
Machine InformationB
Checking the serial numberB
You can see the machine’s serial number on 
the LCD.
aPress Menu, 6, 1. 
1.Serial No.
 
XXXXXXXXX
bPress Stop/Exit.
 
						

							Troubleshooting and Routine Maintenance
119
B
Packing and shipping 
the machine
B
When you transport the machine, use the 
packing materials that came with your 
machine. If you do not pack the machine 
properly, any damage that may occur in 
transit will not be covered by your warranty.
CAUTION 
It is important to allow the machine to ‘park’ 
the print head after a print job. Listen 
carefully to the machine before unplugging 
it to make sure that all mechanical noise 
has stopped. Not allowing the machine to 
finish this parking process may lead to print 
problems and possible damage to the print 
head.
 
aOpen the ink cartridge cover.
bPress the lock release lever to release 
the ink cartridge and take out all the ink 
cartridges. (See Replacing the ink 
cartridges on page 111.)
cInstall the green protective part, and 
then close the ink cartridge cover.
 
CAUTION 
Make sure that the plastic tabs on both 
sides of the green protective part (1) have 
securely clicked into place (2).
  
If you are not able to find the green 
protective part, DO NOT remove the ink 
cartridges before shipping. It is essential 
that the machine be shipped with either the 
green protective part or the ink cartridges in 
position. Shipping without them will cause 
damage to your machine and may void your 
warranty.
 
dUnplug the machine from the telephone 
wall jack and take the telephone line 
cord out of the machine.
eUnplug the machine from the AC power 
outlet.
fUsing both hands, use the plastic tabs 
on both sides of the machine to lift the 
scanner cover until it locks securely into 
the open position. Then unplug the 
interface cable from the machine, if it is 
connected.
  
12
 
						

							120
gLift the scanner cover (1) to release the 
lock. Gently push the scanner cover 
support down (2) and close the scanner 
cover (3).
 
hWrap the machine in the bag. 
iPack the machine and the printed 
materials in the original carton with the 
original packing material as shown below. 
Do not pack the used ink cartridges in the 
carton.
Note
If you are returning your machine to 
Brother as part of the Exchange Service, 
pack only the machine. Keep all separate 
parts and printed materials to use with 
your ‘Exchange’ machine.
 
 
jClose the carton and tape it shut. 
2
1
3
 
						

							121
C
C
On-screen 
programming
C
Your machine is designed to be easy to 
operate with LCD on-screen programming 
using the menu keys. User-friendly 
programming helps you take full advantage of 
all the menu selections your machine has to 
offer.
Since your programming is done on the LCD, 
we have created step-by-step on-screen 
instructions to help you program your 
machine. All you need to do is follow the 
instructions as they guide you through the 
menu selections and programming options.
Menu tableC
You can program your machine without the 
User’s Guide by using the Menu table that 
begins on page 123. These pages list the 
menu selections and options.
Press Menu followed by the menu numbers 
to program your machine. 
For example, to set beeper volume to Low.
aPress Menu, 1, 4, 2.
bPress aorb to choose Low.
cPress OK.
dPress Stop/Exit.
Memory storageC
Even if there is a power failure, you will not 
lose your menu settings because they are 
stored permanently. Temporary settings 
(such as Contrast, Overseas mode, and so 
on) will be lost. You may have to reset the 
date and time.
Menu keysC
Menu and FeaturesC
 
 
Access the menu.
 Go to the next menu level.
Accept an option.
 
Go back to the previous menu 
level.
Delete an incorrect letter when 
you need to enter text into the 
machine.
 Scroll through the current menu 
level.
 Go back to the previous menu 
level.
 Exit the menu.
 
						

							122
To access the menu mode:
aPress Menu.
bChoose an option.
„Press 1 for General Setup menu.
„Press 2 for Fax menu.
„Press 3 for Copy menu.
 
„Press 0 for Initial Setup.
You can scroll more quickly through 
each menu level by pressing aorb for 
the direction you want.
cPress OK when that option appears on 
the LCD.
The LCD will then show the next menu 
level.
dPress aorb to scroll to your next menu 
selection.
ePress OK.
When you finish setting an option, the 
LCD shows Accepted.
fPress Stop/Exit.
 
						

							Menu and Features
123
C
Menu TableC
The menu table will help you understand the menu selections and options that are found in the 
machines programs. The factory settings are shown in Bold with an asterisk.
Choose & OK Choose & OK to accept to exit
                   
Main Menu Submenu Menu Selections Options Descriptions Page
1.
General Setup1.Mode Timer—0 Sec
30 Secs
1 Min
2 Mins*
5 Mins
OffSets the time to return to 
Fax mode.19
2.Paper Type—Plain Paper*
Inkjet Paper
Brother BP71
Other Glossy
TransparencySets the type of paper in 
the paper tray.20
3.Paper Size—Letter*
Legal
A4
A5
4x6Sets the size of the paper 
in the paper tray.20
 The factory settings are shown in Bold with an asterisk.
 
						

							124
1.General Setup
(Continued)4.Volume 1.RingOff
Low
Med*
HighAdjusts the ring volume. 20
2.BeeperOff
Low*
Med
HighAdjusts the volume level 
of the beeper.20
3.SpeakerOff
Low
Med*
HighAdjusts the speaker 
volume.21
5.
Auto Daylight—On
Off*Change this setting to On 
if you want the machine to 
change automatically for 
Daylight Saving Time.21
6.
LCD Contrast—Light
Dark*Adjusts the contrast of the 
LCD.21
7.Sleep Mode—1 Min
2 Mins
3 Mins
5 Mins
10 Mins*
30 Mins
60 MinsYou can choose how long 
the machine will remain 
idle before it goes into 
sleep mode.22 Main Menu Submenu Menu Selections Options Descriptions Page
 The factory settings are shown in Bold with an asterisk.
 
						

							Menu and Features
125
C
2.Fax 1.Setup Receive
(In Fax mode 
only)1.Ring Delay00
01
02
03
04*Sets the number of rings 
before the machine 
answers in Fax Only or 
Fax/Tel mode.36
2.F/T Ring Time 20Secs*
30Secs
40Secs
70SecsSets the F/T 
pseudo/double-ring time 
in Fax/Tel mode.36
3.Easy Receive On*
OffReceives fax messages 
without pressing Start.37
4.Remote Codes
On* (
l51, #51)
OffAllows you to answer all 
calls at an extension or 
external telephone and 
use codes to turn the 
machine on or off. You 
can personalize these 
codes.48
5.
Auto ReductionOn*
OffCuts the size of incoming 
faxes.37
2.Setup Send
(In Fax mode 
only)1.Contrast Auto*
Light
DarkChanges the lightness or 
darkness of faxes you 
send.29
2.
Fax ResolutionStandard*
Fine
S.Fine
PhotoSets the default resolution 
for outgoing faxes.29
3.Real Time TXNext Fax Only
On
Off*Sends a fax without using 
the memory.30
4.Overseas ModeOn
Off*If you are having problems 
sending faxes overseas, 
set this to on.31
0.
Glass ScanSizeA4
Letter*Adjusts the scan area of 
the scanner glass to the 
size of the document.27 Main Menu Submenu Menu Selections Options Descriptions Page
 The factory settings are shown in Bold with an asterisk.
 
						

							126
2.Fax
(Continued)3.Report Setting1.TransmissionOn
On+Image
Off*
Off+ImageSets initial setup for 
Transmission Verification 
Report and Fax Journal.53
2.
Journal PeriodOff
Every 50 Faxes*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days54
4.Remaining
Jobs— — Checks which jobs are in 
the memory and lets you 
cancel chosen jobs.28
0.
Miscellaneous1.TX Lock— Stops unauthorized users 
from changing the 
machine’s current 
settings.23
2.Compatibility Normal*
Basic(for VoIP)
Adjusts the equalization 
for transmission 
problems.101
3.Distinctive Off*
Set(On)Uses the Telephone 
Company’s Distinctive 
Ring subscriber service to 
register the ring pattern 
with the machine.40
4.Caller ID Display#*
Print ReportView or print a list of the 
last 30 Caller IDs stored in 
the memory.42
3.Copy 1.Quality—Fast
Normal*
BestChooses the Copy 
resolution for your type of 
document.58
2.Brightness—-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+Adjusts the brightness for 
copies.61
3.Contrast—-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+Adjusts the contrast for 
copies.61 Main Menu Submenu Menu Selections Options Descriptions Page
 The factory settings are shown in Bold with an asterisk.