Brother Laserprinter Hl 1230 1440 1450 1470n User Guide
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CHAPTER 6 TROUBLESHOOTING 6-5 P P a a p p e e r r H H a a n n d d l l i i n n g g First, ensure that you are using paper that meets Brother recommended paper specifications. See “What Kind of Paper can I Use?” in Chapter 1. Problem Recommendation The printer does not load paper.• If there is paper in the paper cassette, make sure it is straight. If the paper is curled, you should straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the...
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CHAPTER 6 TROUBLESHOOTING 6-6 P P a a p p e e r r J J a a m m s s a a n n d d H H o o w w t t o o C C l l e e a a r r T T h h e e m m When a paper jam occurs, the printer indicates it by lighting the control panel LEDs as shown below. Ready Alarm Paper Toner Data Drum War ni ng After you have just used the printer, some internal parts of the printer are extremely HOT! When you open the front or rear cover of the printer, never touch the shaded parts shown in the following...
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CHAPTER 6 TROUBLESHOOTING 6-7 ✏ Note y If a paper jam occurs when using the lower tray unit, check for correct installation of the upper paper cassette. y Always remove all paper from the paper cassette and straighten the stack when new paper is added. This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams. 1. Pull the paper cassette completely out of the printer. 2. Pull the jammed paper up and out of the printer. 3. Open the front cover.
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CHAPTER 6 TROUBLESHOOTING 6-8 4. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use additional force. Instead, pull the edge of the jammed paper from the paper cassette. ! Caution To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in the illustration.
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CHAPTER 6 TROUBLESHOOTING 6-9 5. Open the rear cover. Pull the jammed paper out of the fuser unit. ✏ Note 0If you have to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and it may scatter on the next printouts. Print a few copies of the test page until the scattering of toner stops. 6. Close the rear cover. 7. Install the drum unit assembly. 8. Install the paper cassette in the printer. 9. Close the front cover.
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CHAPTER 6 TROUBLESHOOTING 6-10 O O t t h h e e r r P P r r o o b b l l e e m m s s Problem Recommendation The printer cannot print. “There was an error writing to LPT1: (or BRUSB) for the printer.” error message occurs on your PC.• Check that the printer cable is not damaged or broken. • If you have an interface-switching device, make sure the correct printer is selected.
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CHAPTER 6 TROUBLESHOOTING 6-11 F F o o r r M M a a c c i i n n t t o o s s h h w w i i t t h h U U S S B B ✏ Note 1This section is for HL-1440, HL-1450 and HL-1470N users only. Problem Recommendation HL-1440 (or HL-1450 and HL-1470N) does not appear in Chooser.• Check that the printer is turned on. • Check that the USB interface cable is connected correctly. • Check the printer driver is installed correctly. Unable to print from application software.Make sure that the supplied Macintosh...
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CHAPTER 6 TROUBLESHOOTING 6-12 I I m m p p r r o o v v i i n n g g t t h h e e P P r r i i n n t t Q Q u u a a l l i i t t y y This section provides information on the following topics: Image Defect Samples Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 CDEF d efg BC b cd 23 Faint • Check the printers environment. Conditions such as humidity, high temperatures, etc., may cause this print defect to occur. See “Positioning the Printer” in Chapter 1. • If the whole page is too light,...
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CHAPTER 6 TROUBLESHOOTING 6-13 Image Defect Samples Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks • Make sure that you use paper that meets the specifications. A rough surfaced paper may cause the problem. See “What Kind of Paper can I Use?” in Chapter 1. • The drum unit may be damaged. Install a new drum unit. See Replacing the Drum Unit in Chapter 5. Hollow print • Make sure that you use paper that meets the specifications. See “What Kind of Paper can I Use?” in Chapter 1....
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CHAPTER 6 TROUBLESHOOTING 6-14 Image Defect Samples Recommendation 94 mm 3.7 in.94 mm3.7 in. White Spots Printed pages have white spots in black text and graphics at intervals of 94 mm (3.7 in.). 94 mm 3.7 in.94 mm3.7 in. Black Spots Printed pages have black spots at intervals of 94 mm (3.7 in.). If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. Clean the drum unit as follows: 1. Position the print sample in front of the...