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Brother Laserprinter Hl 1030 1240 1250 User Guide

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Page 71

CHAPTER 3  MAINTENANCE
3-15
!Caution
Use water or neutral detergents for cleaning.  Cleaning with volatile liquids such as
thinners or benzene will damage the surface of the printer.

 
  3.Wipe dirt and dust away from the printer exterior with the damp cloth and allow the
printer to dry completely before turning the power on again.

 
  4.Plug in the power cord. 

Page 72

3-16
Cleaning the printer interior and Drum Unit
2Note
Clean the printer interior and the drum unit using information in the following
instructions.  This is also shown in the instructional video on the supplied CD-ROM .

 
  1.Turn off the power switch and unplug the power cord.
 Warning
· 
· ·  · There are high voltage electrodes inside the printer. Before cleaning the
printer, make sure you have turned off the power switch and unplugged
the power cord from the outlet.
Fig. 3-19  Turning off the...

Page 73

CHAPTER 3  MAINTENANCE
3-17
 
Warning
After you have just used the printer, some internal parts of the printer are
extremely hot. When you open the front cover of the printer, never touch the
shaded parts shown in the following illustration.
     
      High Temperature     High Temperature
  Front view Rear view
Fig. 3-20  Inside the printer

 
  4.Gently wipe the scanner window with a soft dry cloth.
                
Fig. 3-21  Cleaning the scanner window
!Caution
· Do not touch the scanner window...

Page 74

3-18
*  5.Clean the primary corona wire inside the drum unit by gently sliding the tab to the
right hand end and left hand end several times.
Fig. 3-22  Cleaning the primary corona wire
*  6.Return the tab to the home position (s
 mark position) before reinstalling the drum
unit assembly into the printer.
!Caution
Be sure to position the tab at the home position, or printed pages may have vertical
stripes.
*  7.Install the drum unit assembly into the printer.
See the section “How to replace the Drum...

Page 75

CHAPTER 4 TROUBLESHOOTING
4-1
CHAPTER 4  
TROUBLESHOOTING
Identifying your problem
First, check the following:
· The power plug is connected correctly and the printer is turned on.
· All of the protective parts have been removed.
· The toner cartridge and drum unit are installed correctly.
· The Front Cover is fully closed.
· Paper is inserted correctly into the paper cassette.
· The interface cable is securely connected between the printer and computer.
· The correct driver for the printer is installed...

Page 76

4-2
Control Panel Indications
Operator calls and how to clear them
The LED indications as shown in the table below are used in the illustrations in this
chapter.
mLED is Off
LED is Blinking
LED is On
If a recoverable error occurs, the printer indicates an ‘operator call’ by the LED
indications as shown in the table below.
Identify the error from the table below and take the corrective action described for
each indication to correct it.  The printer automatically recovers from most errors,
but you may...

Page 77

CHAPTER 4 TROUBLESHOOTING
4-3
LED Error Action
Ready
Alarm Paper
Toner
Data
Drum
Paper jam
No paper
MisfeedClear the paper jam by referring to the
next section “PAPER JAMS and how
to clear them”.  Press the panel button
if the printer does not automatically
resume printing.
Load paper into the printer referring to
Chapter 1 and press the panel button.
Reinstall the paper and press the panel
button.
Ready
Alarm Paper
Toner
Data
Drum
(every 5 seconds)Toner low Indicates that the toner cartridge is
nearly...

Page 78

4-4
Service call indications
If an unrecoverable error occurs, the printer will indicate the need for a service call
by illuminating all the LEDs and then the following combination of LEDs
alternately:
For example, the following are the indications when a Fuser malfunction error
occurs.
Ready
Alarm Paper
Toner
Data
Drum
Ready
Alarm Paper
Toner
Data
Drum
Fig. 4-2  LED indications caused by a fuser malfunction error
Service Call Fuser
malfunctionLaser BD
malfunctionScanner
malfunctionROM error
Drummm...

Page 79

CHAPTER 4 TROUBLESHOOTING
4-5
If you see any of these service call indication s, turn off the power switch, wait a few
seconds, then turn it on and try to print again.
If you cannot clear the error and see the same service call indication after  turning on
the printer, consult your dealer or our authorized service representative. Please note
the indication and report the error status and problem  by referring to the above table.
2Note
Ensure that the front cover is fully closed before reporting a Service...

Page 80

4-6
Error messages in the Status Monitor
The Status Monitor will report problems with the printer as defined in the following
table. Take the corrective actions for the error message the Status Monitor reports.
Error message Action
COVER OPEN
· Close the front cover of the printer.
NO PAPER or
MISFEED· The paper cassette may be out of paper or not properly
installed.  If it is empty, load a new stack of paper into the
paper cassette.
· If there is paper in the paper cassette, make sure it is straight.
If...
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