Brother J140w Manual

Troubleshooting 
41
B
Poor print quality. Check the print quality. (See Checking the print quality uupage 30.)
Make sure that the Media Type setting in the printer driver or the Paper Type 
setting in the machine’s menu matches the type of paper you are using. 
See Paper Type uupage 14. 
uuSoftware User’s Guide: Printing (Windows
®) 
uuSoftware User’s Guide: Printing (Macintosh)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the...

42
The printouts are wrinkled.
(Windows®) 
In the printer driver Advanced tab, click Color Settings, and uncheck 
Bi-Directional Printing.
(Macintosh) 
In the printer driver, choose Print Settings, click Advanced, choose 
Other Print Options, and uncheck Bi-Directional Printing.
Make sure you are using Genuine Brother Innobella™ Ink.
Cannot perform “Page Layout” 
printing.Check that the paper size setting in the application and in the printer driver are the 
same.
Print speed is too slow.  Try changing...

Troubleshooting 
43
B
Ink is smudged or running when 
using glossy photo paper. Be sure to check the front and back of the paper. Place the glossy surface (printing 
surface) face down. (See Paper Type uupage 14.)
If you use glossy photo paper, make sure that the paper type setting is correct.
Copying Difficulties
DifficultySuggestions
Copies are blank. Make sure you are loading the document properly. (See Loading documents 
uupage 19.)
Fit to Page does not work properly. Make sure the document is not...

44
Network Difficulties
DifficultySuggestions
Cannot print  over  the  network. Make sure that your machine is powered on and is online and in the Ready mode. 
Print a Network Configuration list (uuAdvanced User’s Guide: Reports) and 
check the current Network settings printed in this list.
If you are using a wireless connection or are having Network problems 
uuNetwork User’s Guide: Troubleshooting
The network scanning feature does 
not work.It is necessary to configure the third-party Security/Firewall...

Troubleshooting 
45
B
Machine InformationB
Checking the serial numberB
You can see the machine’s serial number on 
the LCD.
aPress Menu.
bPress a or b to choose 
5.Machine Info.
Press OK.
cPress a or b to choose 1.Serial No.
Press OK.
Your machine’s serial number will 
appear on the LCD.
dPress Stop/Exit.
Reset functionsB
The following reset functions are available:
1Network
You can reset the print server back to its 
factory settings, such as the password 
and IP address information.
2All Settings
You...

46
C
On-screen 
programming
C
Your machine is designed to be easy to 
operate with LCD on-screen programming 
using the menu keys. User-friendly 
programming helps you take full advantage of 
all the menu selections your machine has to 
offer.
Since your programming is done on the LCD, 
we have created step-by-step on-screen 
instructions to help you program your 
machine. All you need to do is follow the 
instructions as they guide you through the 
menu selections and programming options.
Menu keysC...

Menu and features 
47
C
To access the menu mode:
aPress Menu.
bChoose an option.
You can scroll more quickly through 
each menu level by pressing a or b for 
the direction you want.
 
1.Ink
 
2.Copy
 
3.Network
 
4.Print Reports
 
5.Machine Info.
 
0.Initial Setup
cPress OK when that option appears on 
the LCD.
The LCD will then show the next menu 
level.
dPress a or b to scroll to choose the 
setting you want to change.
Press OK.
ePress a or b to choose the option you 
want.
Press OK.
The LCD will show...

48
Menu tableC
The menu table will help you understand the menu selections and options that are found in the 
machines programs. The factory settings are shown in Bold with an asterisk.
Menu ( )C
Level1 Level2 Level3 Options Descriptions Page
1.Ink 1.Test Print—Print Quality
AlignmentLets you check the print 
quality or alignment.30, 31
2.Cleaning—Black
Color
AllLets you clean the print 
head.29
3.Ink Volume— — Lets you check the 
available ink volume.See .
2.Copy 1.Paper Type—Plain Paper*
Inkjet Paper...

Menu and features 
49
C
Network menuC
Level1 Level2 Level3 Options Descriptions Page
3.Network 1.TCP/IP 1.BOOT Method Auto*
Static
RARP
BOOTP
DHCPChooses the BOOT 
method that best suits 
your needs.See .
2.IP Address[000-255].
[000-255].
[000-255].
[000-255]Enter the IP address.
3.Subnet Mask[000-255].
[000-255].
[000-255].
[000-255]Enter the Subnet mask.
4.Gateway[000-255].
[000-255].
[000-255].
[000-255]Enter the Gateway 
address.
5.Node Name
BRWXXXXXXXXXXXXLets you check the Node 
name.
6.WINS Config...

50
3.Network
(Continued)3.WPS/AOSS— — You can easily configure 
your wireless network 
settings using the one-
button push method.See .
4.
WPS w/PIN Code— — You can easily configure 
your wireless network 
settings using WPS with 
a PIN code.
5.WLAN Status 1.StatusActive(11b)
Active(11g)
Active(11n)
AOSS Active
Connection Fail
You can see the current 
wireless network status.
2.Signal— You can see the current 
wireless network signal 
strength.
3.SSID— You can see the current 
SSID.
4.Comm. Mode— You can...