Brother J140w Manual

Routine maintenance 
31
A
Note
 
Checking the print alignmentA
You may need to adjust the print alignment 
after transporting the machine if your printed 
text becomes blurred or images become 
faded.
aPress Menu.
bPress a or b to choose 1.Ink.
Press OK.
cPress a or b to choose 1.Test Print.
Press OK.
dPress a or b to choose Alignment.
Press OK.
ePress Black Start or Color Start.
The machine starts printing the 
Alignment Check Sheet.
 
fFor the “A” pattern, press a or b to 
choose the number of the test...

32
B
Error and Maintenance messagesB
As with any sophisticated office product, errors may occur and consumable items may need to be 
replaced. If this happens, your machine identifies the error and shows an error message. The 
most common error and maintenance messages are shown below.
You can correct most errors and clear routine maintenance messages by yourself. If you need 
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at...

Troubleshooting 
33
B
Clean Unable XX
Init Unable XX
Print Unable XX
Scan Unable XXThe machine has a mechanical 
problem.
—OR—
A foreign object such as a paper clip or 
ripped paper is in the machine.Open the scanner cover and remove 
any foreign objects and paper scraps 
from inside the machine. If the error 
message continues, disconnect the 
machine from the power for several 
minutes and reconnect it.
Close Ink CoverThe ink cartridge cover is not 
completely closed.Firmly close the ink cartridge...

34
Ink Box FullThe ink absorber box or flushing box is 
full. These components are periodic 
maintenance items that may require 
replacement after a period of time to 
ensure optimum performance from 
your Brother machine. Because these 
components are periodic maintenance 
items, the replacement is not covered 
under the warranty. The need to 
replace these items and the time 
period before replacement is 
dependent on the number of purges 
and flushes required to clean the ink 
system. These boxes...

Troubleshooting 
35
B
No CartridgeAn ink cartridge is not installed 
properly.Take out the new ink cartridge and re-
install it slowly until it clicks. (See 
Replacing the ink cartridges 
uupage 26.)
No Paper FedThe machine is out of paper or paper 
is not properly loaded in the paper 
tray.Do one of the following:
Refill the paper in the paper tray, 
and then press Black Start or 
Color Start.
Remove and reload the paper, 
then press Black Start or 
Color Start. (See Loading paper 
and other print...

36
Printer jam or paper jamB
Take out the jammed paper depending on 
where it is jammed in the machine.
aUnplug the machine from the AC power 
outlet.
bOpen the Jam Clear Cover (1) at the 
back of the machine. Pull the jammed 
paper out of the machine.
 
 
cClose the Jam Clear Cover. 
Make sure the cover is closed properly.
 
dIf the paper support flap is open, close it, 
and then close the paper support. Pull 
the paper tray completely out of the 
machine.
 
ePull out the jammed paper (1). 
1
1 

Troubleshooting 
37
B
fUsing both hands, grasp the plastic tabs 
on both sides of the machine and lift the 
scanner cover (1) until it locks securely 
in the open position.
 
Move the print head (if necessary) to 
take out any paper remaining in this 
area. Make sure that jammed paper is 
not left in the corners of the machine (2) 
and (3).
Important
• If the paper is jammed under the print 
head, unplug the machine from the power 
source, and then move the print head to 
take out the paper.
• If the...

38
iWhile holding the paper tray in place, 
pull out the paper support (1) until it 
clicks, and then unfold the paper 
support flap (2).
 
Important
DO NOT use the paper support flap for 
Legal size paper.
 
jRe-connect the power cord.
1
22 

Troubleshooting 
39
B
Troubleshooting B
Important
For technical help, you must call the country where you bought the machine. Calls must be 
made from within that country.
 
If you think there is a problem with your machine, check the chart and follow the troubleshooting 
tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother 
Solutions Center offers the latest FAQs and troubleshooting tips. 
Visit us at http://solutions.brother.com/
.
Using non-Brother supplies...

40
No printout.
(Continued)(Windows® only) Make sure that the machine is online.
(Windows
® 7) 
Click  /Devices and Printers. Right-click Brother DCP-XXXXX (where 
XXXXX is your model name) and choose Seewhat’sprinting. Click Printer and 
make sure that Use Printer Offline is unchecked.
(Windows Vista
®) 
Click  /Control Panel/Hardware and Sound/Printers. Right-click 
Brother DCP-XXXXX (where XXXXX is your model name). If the printer is offline, 
it will show Use Printer Online. Select this option to...