Brother Hl 5130 User Manual
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TROUBLESHOOTING 6 - 6 Paper jams and how to clear them When a paper jam occurs, the printer indicates it by lighting the control panel LEDs as shown below. Figure 6-1 Clear the jammed paper as follows. If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically. If the printer does not start printing automatically, press the Go button. If the printer...
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6 - 7 TROUBLESHOOTING 1Pull the paper tray completely out of the printer. Figure 6-3 2Pull the jammed paper up and out of the printer. Figure 6-4 3Press the cover release button and then open the front cover. Figure 6-5
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TROUBLESHOOTING 6 - 8 4Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out. Figure 6-6 Caution To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in Figure 6-7....
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6 - 9 TROUBLESHOOTING 5Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7. Figure 6-8 Caution After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer. Figure 6-9 6Open the jam clear cover. Pull the jammed paper out of the fuser unit. Figure 6-10 7Close the jam clear cover. Close the face-up output tray. If the...
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TROUBLESHOOTING 6 - 10 8Pull the Duplex Tray completly out of the printer. Figure 6-11 9Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer. Figure 6-12 10Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically....
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6 - 11 TROUBLESHOOTING Other problems For Macintosh® with USB Improving the print quality If you have a print quality problem, print a test page first (see page 3-8). If the printout looks good, the problem is probably not the printer. Check the interface cable or try the printer on another PC. This section provides information on the following topics:Problem Recommendation The printer cannot print. There was an error writing to LPT1: (or BRUSB) for the printer error message occurs on your...
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TROUBLESHOOTING 6 - 12 Gray background■Make sure that you use paper that meets the recommended specifications. See What kind of paper can I use? in Chapter 1. ■Check the printer’s environment - high temperatures and high humidity can increase the amount of background shading. See Positioning the printer on page 1-4. ■Use a new toner cartridge. See Replacing the toner cartridge in Chapter 5. ■Use a new drum unit. See Replacing the drum unit on page 5-9. Ghost■Make sure you use paper that meets our...
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6 - 13 TROUBLESHOOTING White Spots on black text and graphics at 94 mm (3.7 in.) intervals Black Spots at 94 mm (3.7 in.) intervals■If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. Clean the drum unit as follows: 1Position the print sample in front of the drum unit, and find the exact position of the poor print. 2Turn the drum unit gear by hand while looking at the surface of the OPC drum. 3When you have located the...
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TROUBLESHOOTING 6 - 14 Black toner marks across the page■The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 5-9. ■Make sure that you use paper that meets our specifications. See What kind of paper can I use? on page 1-5. ■If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. See Cleaning on page 5-12. ■Do not use paper that has clips or staples because they will scratch the...
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6 - 15 TROUBLESHOOTING White lines down the page■You may clear the problem by wiping the scanner window with a soft cloth. See Cleaning on page 5-12. ■The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 5-3. Page skewed■Make sure the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack. ■Set the paper guides correctly. See Printing on plain paper from the...