Brother HL 2270DW User Manual

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Before replacing the consumable items4
Please read the following instructions before replacing the consumable items.
WARNING 
DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
  
DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable 
substance to clean the outside or inside of the machine. Doing this may cause a fire or electrical shock. See 
Cleaning on page 82 for how to clean the machine.
  
Be careful not to inhale toner.
 
CAUTION 
 HOT SURFACE
• After you have just used the printer, some internal parts will be extremely hot. Wait at least 10 minutes 
for the printer to cool down before continuing to the next step.
• To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the 
illustrations.
    
 
						

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IMPORTANT
• Brother strongly recommends that you do not refill the toner cartridge provided with your machine. We also 
strongly recommend that you continue to use only genuine Brother brand replacement toner cartridges. 
Use or attempted use of potentially incompatible toner and/or cartridges in the Brother machine may cause 
damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not 
apply to any problem that is caused by the use of unauthorized third party toner and/or cartridges. To 
protect your investment and obtain premium performance from the Brother machine, we strongly 
recommend the use of genuine Brother supplies.
• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a 
piece of disposable paper underneath it in case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold 
water at once.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the 
illustration.
 
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
• We recommend that you clean the machine when you replace the consumables. See Cleaning 
on page 82.
  
 
						

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• DO NOT unpack a spare toner cartridge until immediately before you put it into the machine. If toner 
cartridges are left unpacked for a long time the toner life may be shortened.
• DO NOT unpack a spare drum unit until immediately before you put it into the machine. If drum unit is 
exposed to sunlight or room light the unit may be damaged.
• While removing the drum unit, handle it carefully because it may contain toner.
 
Note
• Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out 
of the cartridge.
• Go to http://www.brother.com/original/index.html
 for instructions on how to return the used toner cartridge 
to the brother collection program. If you choose not to return your used toner cartridge, please discard the 
used toner cartridge according to local regulations, keeping it separate from domestic waste. If you have 
questions, call your local waste disposal office.
• To ensure high quality printing, we recommend that you use only genuine Brother toner cartridges. When 
you want to buy toner cartridges, call your dealer.
 
 
						

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Toner cartridge4
The original toner cartridge that came with the machine may be either a starter, standard or a high yield toner 
cartridge
1, and depends on the model and country you bought the machine in.
1The starter toner cartridge will print approximately 700 pages, the Standard toner cartridges will print approximately 1,200 pages and the High 
yield toner cartridges will print approximately 2,600 pages. Pages refers to A4 or Letter-size single-sided pages. Approximate cartridge yield is 
declared in accordance with ISO/IEC 19752. (A4 or Letter)
Note
• The amount of toner used varies according to what is printed on the page and the print density setting.
• If you change the print density setting for lighter or darker printing, the amount of toner used will change.
 
TONER LOW4
The Toner LED will turn on for 2 seconds and off for 3 seconds and repeats this pattern.
 
If the LEDs show this indication, the toner is low. Buy a new toner cartridge and have it ready before you get 
a Replace Toner indication. To replace the toner cartridge, see Replacing the toner cartridge on page 71. 
Note
• The Toner LED will flash continuously if the toner is low.
• If the printout is faint, hold the drum unit and toner cartridge assembly level with both hands and gently 
shake it from side to side several times to spread the toner evenly inside the cartridge.
 
 
						

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REPLACE TONER4
The machine will stop printing until you replace the toner cartridge. A new and unused genuine Brother toner 
cartridge will reset the REPLACE TONER mode.
 
Replacing the toner cartridge4
Before you replace the toner cartridges, see Before replacing the consumable items on page 67.
aMake sure that the machine is turned on. Leave the machine for at least 10 minutes to cool down.
bOpen the front cover. 
cTake out the drum unit and toner cartridge assembly. 
 
						

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dPush down the green lock lever and take the toner cartridge out of the drum unit. 
eUnpack the new toner cartridge. Hold the cartridge level with both hands and gently shake it from side 
to side several times to spread the toner evenly inside the cartridge.
 
 
						

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fPull off the protective cover. 
gPut the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in 
properly, the green lock lever will lift automatically.
 
 
						

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hClean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and 
left to right several times.
 
Note
Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
 
iPut the drum unit and toner cartridge assembly back into the machine. Close the front cover. 
Note
DO NOT turn off the machines power switch or open the front cover until the Ready LED lights up.
 
1
 
						

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The printing operation varies depending on the machine setting:
Default setting (Stop mode)
The machine will stop printing until you replace the toner cartridge with a new one when the LEDs indicate  
REPLACE TONER.
Continue mode
To force the machine to continue printing after the LEDs indicate REPLACE TONER, press Go seven 
times to enter Continue mode (all the LEDs flash twice, and then the Ready LED turns on). The machine 
will continue printing until the LEDs indicate TONER ENDED.
To return to the default setting (Stop mode), press Go seven times (all the LEDs flash once).
Note
• Make sure that the front cover is closed before you change the mode.
• When the LEDs indicate an error mode, you cannot change the mode.
• If you continue printing in the Continue mode, we cannot guarantee the print quality.
• While using Continue mode the print may appear faint.
 
Ready mode
When you replace the toner cartridge with a new one, the machine returns to the Ready mode.
TONER ENDED4
The machine stops printing until you replace the toner cartridge with a new one. See Replacing the toner 
cartridge on page 71.
 
 
						

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Drum unit4
A new drum unit can print approximately 12,000 A4 or Letter size single-sided pages at 1 page / job.
Note
• There are many factors that determine the actual drum life, such as the temperature, humidity, type of 
paper, type of toner used, number of pages per print job and so on. Under ideal conditions, the average 
drum life is estimated at approximately 12,000 pages. The actual number of pages that your drum will print 
may be significantly less than this estimate. Because we have no control over the many factors that 
determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by 
your drum.
• For best performance, use only genuine Brother toner. The machine should be used only in a clean, dust-
free environment with adequate ventilation.
• Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of 
the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother 
drum unit.
 
DRUM END SOON4
If the Drum LED flashes, it means the drum unit will need to be replaced soon. We recommend that you 
replace the drum unit with a new one before there is a noticeable deterioration in the print quality.