Brother HL 2270DW User Manual
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Troubleshooting 117 5 CurledChoose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. See Improve Print Output in Other Print Options... on page 32 (For Windows ®) or Print Settings on page 43 (For Macintosh). Turn the paper over in the paper tray, and print again. (Excluding letterhead paper) If the problems remains, switch the Anti-Curl Levers as follows: aOpen the back cover. bLift the lever (1) and slide the two gray levers (2) in the direction of the arrow. Examples of poor print qualityRecommendation 1 22 1 2
Troubleshooting 118 5 Solving print problems5 ProblemRecommendation The machine prints unexpectedly or it prints garbage data.Make sure that the printer cable is not too long. We recommend that you use a USB cable that is no longer than 2 meters (6.5 feet). Make sure that the printer cable is not damaged or broken. If you are using an interface-switching device, remove it. Connect your computer directly to your machine, and then try again. Make sure that you have chosen the correct printer driver with ‘Set as Default Printer’. Make sure that the machine is not connected to the same port that is also connected to a storage device or scanner. Remove all other devices and connect the machine to the port only. The machine cannot print full pages of a document. An error message MEMORY FULL appears.Press Go to print the remaining data in the machines memory. Cancel the print job if you want to delete the remaining data in the machine memory. (See Go button on page 60.) Reduce the complexity of your document or reduce the print resolution. The machine cannot print full pages of a document. An error message PRINT OVERRUN appears.Press Go to print the remaining data in the machine memory. Cancel the print job if you want to delete the remaining data in the machine memory. See Go button on page 60. Reduce the complexity of your document or select a lower print resolution. (HL-2250DN / HL-2270DW only) Change the following settings in the supplied Windows ® driver and try again. The best combination of these settings will vary depending on your document: • Graphics 1 • TrueType mode1 • Use Printer TrueType® Fonts1 1Choose the Basic tab, choose Manual in Print Settings, and then click Manual Settings.... The headers or footers appear when the document displays on the screen but they do not show up when it is printed.Adjust the top and bottom margins of your document.
Troubleshooting 119 5 Network problems (HL-2250DN / HL-2270DW only)5 For problems concerning using your machine on a Network, see the Network User’s Guide. The latest Network User’s Guide in PDF format is available by accessing the Brother Solutions Center (http://solutions.brother.com/ ). Other problems5 For Macintosh with USB5 ProblemRecommendation The machine does not appear in Print Setup Utility (Mac OS X 10.4.11) or Print & Fax in System Preferences (Mac OS X 10.5.x and 10.6.x).Make sure that the machine is turned on. Make sure that the USB interface cable is connected directly to the Macintosh and that it is connected to the USB port of the machine. Make sure the printer driver is installed correctly. Unable to print from the application.Make sure that the supplied Macintosh printer driver is installed in the Hard Disk and that it is chosen with Print Setup Utility (Mac OS X 10.4.11) or Print & Fax in System Preferences (Mac OS X 10.5.x and 10.6.x).
120 A A Machine specificationsA Note This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for details. EngineA 1The printing speed may change depending on the type of document you print. 2Print speed may be slower when the machine is connected by wireless LAN (HL-2270DW only). 3From standard paper tray. 4First print out time may change if the machine is calibrating or registering itself. AppendixA ModelHL-2230/HL-2240HL-2240DHL-2270DW TechnologyElectrophotographic Print speed 12 (A4 size/ Letter size)Single Side Print Up to 24 ppm 3Up to 26 ppm (A4 size) 3,Up to 27 ppm (Letter size) 3 Duplex Print N/A Up to 10 sides per minute (5 sheets per minute) (A4 or Letter size) 3 First print time 4 From Ready mode Less than 8.5 secs From Sleep mode Less than 16.5 secs Resolution600 x 600 dpi HQ1200 (2400 x 600 dpi) quality
Appendix 121 A ControllerA 1See the Network Users Guide for details on the supported network protocols. 2Brother original Windows® and Macintosh utility for machine and print server management. Install from the supplied CD-ROM. 3Brother original Windows® utility for machine and print server management. Download from http://solutions.brother.com/. 4Server based management utility. Download from http://solutions.brother.com/. 5Machine and print server management through Web Based Management (Web browser). 6Code39, Interleaved 2 of 5, FIM (US-PostNet), Post Net (US-PostNet), EAN-8, EAN-13, UPC-A, UPC-E, Codabar, ISBN (EAN), ISBN (UPC-E), Code128 (set A, set B, set C), EAN-128 (set A, set B, set C) ModelHL-2230/HL-2240HL-2240DHL-2270DW ProcessorARM9 200MHz Memory8MB 32MB InterfaceHi-speed USB 2.0 Hi-speed USB 2.0, 10BASE- T/100BASE-TX Ethernet, IEEE802.11b/g Wireless LAN Network ConnectivityProtocols N/A TCP/IP (Standard 10BASE- T/100BASE-TX Ethernet) 1 Management tool N/A BRAdmin Light2 BRAdmin Professional 33 Web BRAdmin 4 Web Based Management5 EmulationN/A PCL6 Resident fontsPCL N/A 49 scalable fonts, 12 bitmap fonts, 13 bar codes 6
Appendix 122 A SoftwareA 1For the latest driver updates, visit http://solutions.brother.com/. 2Download the printer driver for Linux from http://solutions.brother.com/. 3Depending on Linux distributions, the driver may not be available. 4The Driver Deployment Wizard automates the installation of printers in a peer-to-peer network (Windows® only). Control panelA Paper handlingA 1Calculated with 80 g/m2 (20 lb) paper ModelHL-2230/HL-2240HL-2240DHL-2270DW Printer driver Windows ®1Windows GDI printer driver for Windows® 2000 Professional, XP Home Edition, XP Professional Edition, XP Professional x64 Edition, Windows Server ® 2003, Windows Server ® 2003 x64 Edition, Windows Vista®, Windows Server® 2008, Windows Server ® 2008 R2, Windows® 7 Macintosh Brother Laser Driver for Mac OS X 10.4.11, 10.5.x, 10.6.x Linux 23Linux driver for CUPS printing system (x86 and x64 environments) Linux driver for LPD/LPRng printing system (x86 and x64 environments) UtilitiesN/A Driver Deployment Wizard 4 ModelHL-2230/HL-2240HL-2240DHL-2270DW LED4 LEDs: Toner LED, Drum LED, Error LED and Ready LED Button1 button: Go button ModelHL-2230/HL-2240HL-2240DHL-2270DW Paper Input 1Manual feed slot 1 sheet Paper tray 250 sheets Paper Output 1 Face-down 100 sheets Face-up 1 sheet (straight paper path) DuplexManual duplex Yes Auto duplex N/A Yes
Appendix 123 A Media specificationsA 1Legal or Folio size paper is not available in some regions outside the USA and Canada. SuppliesA 1Approx. cartridge yield is declared in accordance with ISO/IEC 19752. 2Drum yield is approximate, and may vary by type of use. Dimensions / weightsA ModelHL-2230/HL-2240HL-2240DHL-2270DW Media typesManual feed slot Plain paper, Thin paper, Thick paper, Recycled paper, Bond paper, Labels and Envelopes Paper tray Plain paper, Thin paper, Recycled paper Automatic duplex printing N/A Plain paper, Thin paper, Recycled paper Media weightsManual feed slot 60 to 163 g/m 2 (16 to 43 lb) Paper tray 60 to 105 g/m 2 (16 to 28 lb) Automatic duplex printing N/A 60 to 105 g/m 2 (16 to 28 lb) Media sizesManual feed slot Width: 76.2 to 216 mm (3.0 to 8.5 in.) Length: 116 to 406.4 mm (4.6 to 16 in.) Paper tray (Standard) A4, Letter, B5(ISO/JIS), A5, A5 (Long Edge), B6(ISO), A6, Executive, Legal 1, Folio1 Automatic duplex printing N/A Letter, Legal1, Folio1 ModelHL-2230/HL-2240HL-2240DHL-2270DWOrder No. Toner CartridgeStarter cartridge Approx. 700 pages A4 or Letter pages 1N/A Standard cartridge Approx. 1,200 pages A4 or Letter pages 1TN-420 High yield cartridge Approx. 2,600 pages A4 or Letter pages 1TN-450 Drum Unit Approx. 12,000 pages A4 or Letter pages (1 page / job) 2DR-420 ModelHL-2230/HL-2240HL-2240DHL-2270DW Dimensions (W D H)368 360 183 mm (14.5 14.2 7.2 in.) Weights (With consumables)Approx. 6.7 kg (14.8 lb) Approx. 7.0 kg (15.4 lb)
Appendix 124 A OtherA 1USB connection to PC 2We do not recommend Toner Save Mode for printing Photo or Gray Scale images. ModelHL-2230/HL-2240HL-2240DHL-2270DW Power source110 - 120 V AC, 50 / 60 Hz Power consumption 1(Average)Instantaneous PeakApprox. 1056 W Printing Approx. 495 W at 25C (77F) Ready Approx. 65 W at 25C (77F) Sleep (Wireless LAN: On)N/A Approx. 2.8 W Deep Sleep Approx. 0.9 W Noise levelSound Pressure Printing LpAm = 53 dB (A) Ready LpAm = 31 dB (A) Sound power Printing LWAd = 6.7 B (A) Ready LWAd = 4.6 B (A) EcologyPower save Yes Toner save 2Yes
Appendix 125 A Computer requirementsA 1Microsoft® Internet Explorer® 6.0 or greater. 2Third party USB ports are not supported. Computer Platform & Operating System Version Processor Minimum SpeedMinimum RAMRecomm ended RAMHard Disk Space to installSupported PC Interface 2 Windows® Operating System 1 Windows® 2000 ProfessionalIntel®Pentium®II or equivalent64MB 256MB 50MB USB, 10BASE-T / 100BASE- TX (Ethernet), Wireless 802.11b/g Windows ® XP Home Edition128 MB Windows ® XP Professional Windows ® XP Professional x64 Edition64-bit (Intel®64 or AMD64) supported CPU256 MB 512 MB Windows Vista ®Intel®Pentium®4 or equivalent 64-bit (Intel ®64 or AMD64) supported CPU512 MB 1 GB Windows ® 7 Intel®Pentium®4 or equivalent 64- bit (Intel ®64 or AMD64) supported CPU1 GB (32- bit) 2 GB (64-bit)1GB (32- bit) 2 GB (64-bit) Windows Server ® 2003Intel®Pentium®III or equivalent256 MB 512 MB Windows Server ® 2003 x64 Edition 64-bit (Intel®64 or AMD64) supported CPU Windows Server ® 2008Intel®Pentium®4 or equivalent 64- bit (Intel ®64 or AMD64) supported CPU512 MB 2 GB Windows Server ® 2008 R264-bit (Intel®64 or AMD64) supported CPU Macintosh Operating SystemMac OS X 10.4.11 and 10.5.xPowerPC ® G4/G5 Intel ®Core™ Processor512 MB 1 GB 80 MB Mac OS X 10.6.x Intel ®Core™ Processor1GB 2GB
Appendix 126 A Important information for choosing your paperA This section gives information to help you choose paper to use with this machine. Note If you use paper that is not recommended, a paper jam or misfeed may occur in the machine. Before you buy a large quantity of paperA Make sure that the paper is suitable for the machine. Paper for plain paper copies A Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually written on the paper’s package. Check the package to see whether it is suitable for laser printers. Use paper that is suitable for laser printers. Basis weight A The basis weight of the paper in general use varies in different countries. We recommend that you use paper that weighs 75 to 90 g/m 2 (20 to 24 lb), although this machine is able to cope with thinner or thicker paper than these weights. Long grain and short grain A The pulp fiber of the paper is aligned during paper manufacturing. Paper can be classified into two types, long grain and short grain. Long grain paper fibers run in the same direction as the long edge of the paper. Short grain paper fibers run perpendicular to the long edge of the paper. Though most plain paper for copying is long grain, some is short grain. We recommend that you use long grain paper for this machine. Short grain paper is too weak for the paper transport of the machine. Acid paper and neutralized paper A Paper can be classified as either acid paper or neutralized paper. Though modern paper manufacture methods started with acid paper, neutralized paper is recently taking the place of acid paper because of environmental issues. However, many forms of acid paper can be found in recycled paper. We recommend that you use neutralized paper for this machine. You can use an acid paper check pen to distinguish acid paper from neutral paper. UnitEuropeUSA g/m 2 80 to 90 75 to 90 lb20 to 24