Brother FAX-1575mc Fax Machine Owners Manual

IMPORTANT INFORMATION   12 - 2
International ENERGY STAR® Compliance Statement
The purpose of the International ENERGY STAR® Program is to promote the 
development and popularization of energy-efficient office equipments.
As an E
NERGY STAR® Partner, Brother Industries, Ltd. has determined that this product 
meets the E
NERGY STAR® guidelines for energy efficiency.
Industry Canada Compliance Statement (For Canada Only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique...

12 - 3   IMPORTANT INFORMATION
WARNING
For protection against the risk of electrical shock, always disconnect all cables from 
the wall outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone 
company or connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of 
your use of this information, including direct, special or consequential damages. 
There are no...

IMPORTANT INFORMATION   12 - 4
15Do not attempt to service this product yourself, as opening or removing covers may expose you 
to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing 
to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been 
included for your convenience, or you may contact Brother Customer Service for your nearest 
Brother Authorized Service Center. (See Brother Numbers, page i.)
16Unplug this product from the...

13 - 1   TROUBLESHOOTING AND ROUTINE MAINTENANCE
13
Troubleshooting and 
Routine Maintenance
Troubleshooting
If you can’t resolve a difficulty with your fax machine using the manual, see page i for 
Brother Numbers to call for assistance.
The fax machine has a mechanical problem. 
Contact Brother Customer Service at
In USA:1-800-284-4329 (voice)
1-800-284-3238 (TTY service for the hearing - impaired)
In Canada:1-877-BROTHER (voice)
(514) 685-6464 (voice) (In Montreal)
MACHINE ERROR XX
CALL BROTHER CS 

TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 2
Error Messages
You may occasionally encounter a difficulty with your machine or telephone line. If this happens, 
your machine often identifies the problem and displays an error message. The list below explains 
the most common error messages. You can correct most problems by yourself. If you need 
additional assistance, call the Brother fax-back system.
ERROR MESSAGECAUSE/ACTION
The machine is out of ribbon or the print cartridge is 
not properly...

13 - 3   TROUBLESHOOTING AND ROUTINE MAINTENANCE
The memory capacity has been exceeded. Print the 
faxes stored in memory to delete them. Then try again. 
There is not enough memory available to perform your 
copy operation. Press Stop/Exit. Print the faxes 
stored in memory to delete them. Then try again. 
—OR—Press Stop/Exit to cancel the job. Then try 
again. (See Canceling a Scheduled Job, page 6-9.)
There is not enough memory available to send your 
fax. Press Stop/Exit. Print the faxes stored in...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 4
Document Jams and Paper Jams
Document Jam
The documents were not inserted or fed properly, or were too long.
1Open the front cover.
2Lift the two release levers to release the white roller.
3Pull the document toward the front of the machine.
4Lock the levers back in place.
5Close the front cover, and then press Stop/Exit.
Paper Jam
The paper is jammed in the paper tray.
1Open the paper tray cover, and then remove the paper in the paper tray.
Front...

13 - 5   TROUBLESHOOTING AND ROUTINE MAINTENANCE
2Press the OPEN button to open the top cover.
3Pull the jammed paper toward the back from the paper tray and remove it.
If you can’t, pull the jammed paper toward the front and remove it.
If you cannot see any jammed paper, take out the ribbon cassette and check 
underneath. Remove any jammed paper.
4Close the top cover.
Press both edges of the top cover and close it until it clicks.
5Put the paper back in the paper tray.
6Close the paper tray cover.
Sharp...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 6
Replacing the Print Cartridge
WARNING
Be careful not to cut yourself on the sharp edges of the metal part shown in the 
illustration.
1Push the OPEN button to open the top cover.
2Take out the used print cartridge.
3Remove the stopper from the printing cartridge.
4Turn the black spool on the right clockwise to tighten the ribbon.
Sharp Edge
OPEN button
StopperBlack Spool
Blue shaft
White shaftRecessed arrow 

13 - 7   TROUBLESHOOTING AND ROUTINE MAINTENANCE
5Install the printing cartridge by inserting the recessed   first and placing the 
cartridge into its four holders.
6Press down on both sides of the cover to close it securely.
If You Are Having Difficulty with Your Fax Machine
If you think there is a problem with your fax machine, make a copy first. If the copy 
looks good, the problem is probably not your fax machine. Check the problems below 
and follow the troubleshooting tips.
Printing or Receiving...