Brother FAX-1575mc Fax Machine Owners Manual

							IMPORTANT INFORMATION   12 - 2
International ENERGY STAR® Compliance Statement
The purpose of the International ENERGY STAR® Program is to promote the 
development and popularization of energy-efficient office equipments.
As an E
NERGY STAR® Partner, Brother Industries, Ltd. has determined that this product 
meets the E
NERGY STAR® guidelines for energy efficiency.
Industry Canada Compliance Statement (For Canada Only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Federal Communications Commission Compliance Notice
(For USA Only)
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential installation. 
This equipment generates, uses, and can radiate radio frequency energy and, if not 
installed and used in accordance with the instructions, may cause harmful interference 
to radio to radio communications.
However, there is no guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference to radio or television 
reception, which can be determined by turning the equipment off and on, the user is 
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the fax equipment and the receiver.
Connect the fax equipment on a separate circuit.
Consult with the dealer or an experienced radio/TV technician for help.
Important
Changes or modifications not expressly approved by Brother Industries, Ltd. could 
void the user’s authority to operate the equipment. 
						

							12 - 3   IMPORTANT INFORMATION
WARNING
For protection against the risk of electrical shock, always disconnect all cables from 
the wall outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone 
company or connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of 
your use of this information, including direct, special or consequential damages. 
There are no warranties extended or granted by this document.
The serial number may be found on the label affixed to the bottom of the unit. For 
your convenience, note the number below and retain this Owner’s Manual to serve as 
a permanent record of your purchase in the event of a theft or fire, or for future 
reference. (See Brother Numbers, page i.)
Important Safety Instructions
1Read all of these instructions.
2Save them for later reference.
3Follow all warnings and instructions marked on the product.
4Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. 
Use a damp cloth for cleaning.
5Do not use this product near water.
6Do not place this product on an unstable cart, stand, or table. The product may fall, causing 
serious damage to the product.
7Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure 
reliable operation of the product and to protect it from overheating, these openings must not be 
blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, 
rug, or other similar surface. This product should never be placed near or over a radiator or heater. 
This product should never be placed in a built-in installation unless proper ventilation is provided.
8This product should be operated from the type of power source indicated on the label. If you are 
not sure of the type of power available, consult with your dealer or local power company.
9This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) 
pin. This plug will fit into only a grounding-type power outlet.This is a safety feature. If you are 
unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. 
Do not defeat the purpose of the grounding-type plug.
10Do not allow anything to rest on the power cord. Do not place this product where people can walk 
on the cord.
11If an extension cord is used with this product, make sure that the total ampere ratings on the 
products plugged into the extension cord do not exceed the extension cord ampere rating. Also, 
make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes 
(USA Only).
12Do not place anything in front of the fax machine that will block the original. Do not place 
anything in the path of received faxes.
13Do not touch a document during printing.
14Never push objects of any kind into this product through cabinet slots, since they may touch 
dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill 
liquid of any kind on the product. 
						

							IMPORTANT INFORMATION   12 - 4
15Do not attempt to service this product yourself, as opening or removing covers may expose you 
to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing 
to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been 
included for your convenience, or you may contact Brother Customer Service for your nearest 
Brother Authorized Service Center. (See Brother Numbers, page i.)
16Unplug this product from the wall outlet and refer servicing to a Brother Authorized 
Service Center under the following conditions: 
AWhen the power cord is damaged or frayed.
BIf liquid has been spilled into the product.
CIf the product has been exposed to rain or water.
DIf the product does not operate normally when the operating instructions are followed. 
Adjust only those controls that are covered by the operating instructions. Improper 
adjustment of other controls may result in damage and will often require extensive work 
by a qualified technician to restore the product to normal operation.
EIf the product has been dropped or the cabinet has been damaged.
FIf the product exhibits a distinct change in performance, indicating a need for service.
17To protect your product against power surges, we recommend the use of a power protection 
device (Surge Protector).
18This product must be installed near a power outlet that is easily accessible. In case of 
emergencies, you must disconnect the power cord from the power outlet in order to shut off 
power completely.  
						

							13 - 1   TROUBLESHOOTING AND ROUTINE MAINTENANCE
13
Troubleshooting and 
Routine Maintenance
Troubleshooting
If you can’t resolve a difficulty with your fax machine using the manual, see page i for 
Brother Numbers to call for assistance.
The fax machine has a mechanical problem. 
Contact Brother Customer Service at
In USA:1-800-284-4329 (voice)
1-800-284-3238 (TTY service for the hearing - impaired)
In Canada:1-877-BROTHER (voice)
(514) 685-6464 (voice) (In Montreal)
MACHINE ERROR XX
CALL BROTHER CS 
						

							TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 2
Error Messages
You may occasionally encounter a difficulty with your machine or telephone line. If this happens, 
your machine often identifies the problem and displays an error message. The list below explains 
the most common error messages. You can correct most problems by yourself. If you need 
additional assistance, call the Brother fax-back system.
ERROR MESSAGECAUSE/ACTION
The machine is out of ribbon or the print cartridge is 
not properly installed. Install the print cartridge again. 
(See Replacing the Print Cartridge, page 13-6.)
The documents were not inserted or fed properly, or 
were too long. (See Document Jams and Paper Jams, 
page 13-4.)
The fax machine is out of paper or paper is not 
properly loaded in the paper tray. Refill the paper or 
remove the paper and load it again. If this error 
appears while receiving a fax, load paper to restart 
printing. If you were coping or printing reports, load 
paper and try again.
A poor quality phone line resulted in a 
communications error. Try the call again.
You have requested a polling call from another party, 
but the other fax machine is not in Poll Waiting mode. 
Verify the other parties polling setup.
The print head has overheated. Wait 30 minutes for it 
to cool.
The cover is not completely closed. Close the cover.
The other party has disconnected during a call or fax.
The number you called does not answer or is busy. 
You may also have reached a number not connected to 
a fax. Check the number and call again.
You’ve tried accessing a One Touch or Speed Dial 
location with no number assigned to it. (See pages 7-1 
to 7-2 for how to store One Touch and Speed Dial 
numbers.)
RESET OR REPLACE
CHECK CARTRIDGE
REMOVE ORIGINAL
CHECK ORIGINAL
PRESS STOP KEY
CHECK ORIGINAL
RELOAD PAPER
CHECK PAPER
COMM.ERROR
CONNECTION FAIL
WAIT FOR A WHILE
COOLING DOWN
PLS CLOSE COVER
COVER OPEN
DISCONNECTED
NO RESPONSE/BUSY
NOT REGISTERED 
						

							13 - 3   TROUBLESHOOTING AND ROUTINE MAINTENANCE
The memory capacity has been exceeded. Print the 
faxes stored in memory to delete them. Then try again. 
There is not enough memory available to perform your 
copy operation. Press Stop/Exit. Print the faxes 
stored in memory to delete them. Then try again. 
—OR—Press Stop/Exit to cancel the job. Then try 
again. (See Canceling a Scheduled Job, page 6-9.)
There is not enough memory available to send your 
fax. Press Stop/Exit. Print the faxes stored in 
memory to delete them. Then try again. 
—OR—Press Stop/Exit to cancel the job. Then try 
again. (See Canceling a Scheduled Job, page 6-9.)
The paper is jammed in the machine. 
(See Document Jams and Paper Jams, page 13-4.)
Try cleaning the white roller and the glass strip under 
the roller.
(We recommend that you unplug the AC power cord 
first.) If you still get a scanner error, call Brother 
Customer Service.
ERROR MESSAGECAUSE/ACTION
ERASE MESSAGE
OUT OF MEMORY
PRINT:PRESS COPY
OUT OF MEMORY
QUIT:PRESS STOP
OUT OF MEMORY
SEND:PRESS START
OUT OF MEMORY
QUIT:PRESS STOP
OUT OF MEMORY
PLS OPEN COVER
PAPER JAM
REMOVE PAPER
PAPER JAM
SCANNER ERROR 
						

							TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 4
Document Jams and Paper Jams
Document Jam
The documents were not inserted or fed properly, or were too long.
1Open the front cover.
2Lift the two release levers to release the white roller.
3Pull the document toward the front of the machine.
4Lock the levers back in place.
5Close the front cover, and then press Stop/Exit.
Paper Jam
The paper is jammed in the paper tray.
1Open the paper tray cover, and then remove the paper in the paper tray.
Front CoverRelease Levers
Paper Tray Cover Paper Tray 
						

							13 - 5   TROUBLESHOOTING AND ROUTINE MAINTENANCE
2Press the OPEN button to open the top cover.
3Pull the jammed paper toward the back from the paper tray and remove it.
If you can’t, pull the jammed paper toward the front and remove it.
If you cannot see any jammed paper, take out the ribbon cassette and check 
underneath. Remove any jammed paper.
4Close the top cover.
Press both edges of the top cover and close it until it clicks.
5Put the paper back in the paper tray.
6Close the paper tray cover.
Sharp Edge
OPEN button
Top Cover
Paper Tray 
						

							TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 6
Replacing the Print Cartridge
WARNING
Be careful not to cut yourself on the sharp edges of the metal part shown in the 
illustration.
1Push the OPEN button to open the top cover.
2Take out the used print cartridge.
3Remove the stopper from the printing cartridge.
4Turn the black spool on the right clockwise to tighten the ribbon.
Sharp Edge
OPEN button
StopperBlack Spool
Blue shaft
White shaftRecessed arrow 
						

							13 - 7   TROUBLESHOOTING AND ROUTINE MAINTENANCE
5Install the printing cartridge by inserting the recessed   first and placing the 
cartridge into its four holders.
6Press down on both sides of the cover to close it securely.
If You Are Having Difficulty with Your Fax Machine
If you think there is a problem with your fax machine, make a copy first. If the copy 
looks good, the problem is probably not your fax machine. Check the problems below 
and follow the troubleshooting tips.
Printing or Receiving Faxes
Condensed Print and Horizontal Streaks; 
Top and Bottom of Sentences Cut Off
If your copy looks good, you probably had a bad connection, with static or 
interference on the phone line. If the copy looks bad, call Brother Customer 
Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or
(514) 685-6464 (in Montreal).
Vertical Black Lines When Receiving
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the 
problem is with the sending machine. Try receiving from another fax machine. 
If the problem continues, call Brother Customer Service at 1-800-284-4329 
(in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal).
Holder Recessed      
OPEN button
Black Spool