Brother DCP J715W User Manual

33
A
A
Replacing the ink 
cartridges
A
Your machine is equipped with an ink dot 
counter. The ink dot counter automatically 
monitors the level of ink in each of the 4 
cartridges. When the machine detects an ink 
cartridge is running out of ink, the machine 
will tell you with a message on the LCD.
Note
For example, when one of the ink 
cartridge is nearly empty, the LCD will 
display Ink low (name of colour).
You should purchase a replacement 
cartridge in preparation for when the 
machine indicates...

34
bPress the lock release lever as shown to 
release the cartridge indicated on the 
LCD. Remove the cartridge from the 
machine.
 
 
cOpen the new ink cartridge bag for the 
colour shown on the LCD, and then take 
out the ink cartridge.
dTurn the green knob on the protective 
yellow cap clockwise until it clicks to 
release the vacuum seal, then remove 
the cap (1).
 
 
eEach colour has its own correct position. 
Insert the ink cartridge in the direction of 
the arrow on the label.
 
1
 

Routine maintenance35
A
fGently push the ink cartridge in until it 
clicks, and then close the ink cartridge 
cover.
 
gThe machine will automatically reset the 
ink dot counter.
Note
• If you replaced an ink cartridge, for example Black, the LCD may ask you to 
verify that it was a brand new one (for 
example,  Did You Change Black ). 
For each new cartridge you installed, 
press  +(Yes) to automatically reset the 
ink dot counter for that colour. If the ink 
cartridge you installed is not a brand new...

36
Cleaning and checking 
the machine
A
Cleaning the scanner glassA
aLift the document cover (1). Clean the 
scanner glass (2) and the white plastic (3) 
with a soft lint-free cloth moistened with a 
non-flammable glass cleaner.
 
b(DCP-J715W only) 
In the ADF unit, clean the white bar (1) 
and the glass strip (2) with a lint-free 
cloth moistened with a non-flammable 
glass cleaner.
 
Note
In addition to cleaning the glass strip with a 
non-flammable glass cleaner, run your 
finger tip over the glass...

Routine maintenance37
A
Cleaning the print headA
To maintain good print quality, the machine 
will automatically clean the print head when 
needed. You can start the cleaning process 
manually if there is a print quality problem.
Clean the print head and ink cartridges if you 
get a horizontal line in the text or graphics, or 
blank text on your printed pages. You can 
clean Black only, three colours at a time 
(Cyan/Magenta/Yellow), or all four colours at 
once.
Cleaning the print head consumes ink....

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jAfter cleaning is finished, press 
Colour Start.
The machine starts printing the Print 
Quality Check Sheet again. Return to 
step f. 
kPress  Stop/Exit.
If you repeat this procedure at least five 
times and the print quality is still poor, 
replace the ink cartridge for the clogged 
colour. 
After replacing the ink cartridge, check 
the print quality. If the problem still 
exists, repeat the cleaning and test print 
procedures at least five times for the 
new ink cartridge. If ink is still missing,...

39
B
B
Error and Maintenance messagesB
As with any sophisticated office product, errors may occur and consumable items may need to be 
replaced. If this happens, your machine identifies the error and shows an error message. The 
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance by yourself. If you need more help, the 
Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/...

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Cannot DetectYou installed a new ink cartridge 
too quickly and the machine did 
not detect it. Take out the new ink cartridge and 
re-install it slowly.
If you are using non Brother 
Original ink the machine may not 
detect the ink cartridge. Replace the cartridge with a Brother 
Original ink cartridge. If the error message 
remains, contact your Brother dealer.
An ink cartridge is not installed 
correctly. Take out the new ink cartridge and 
re
-install it slowly until it clicks. (See 
Replacing the...

Troubleshooting41
B
Ink Absorber NearFullThe ink absorber box or flushing 
box is near full. Call Brother Customer Service / your 
Brother dealer.
Ink low One or more of the ink cartridges 
are near the end of their life. Order a new ink cartridge. 
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either 
corrupted, incorrectly formatted, 
or there is a problem with the 
memory card. Put the card firmly into the slot again to 
make sure it is in the...

42
Out of MemoryThe machines memory is full. Copy operation in progress:
Press Stop/Exit  and wait until the other 
operations in progress finish and then try 
again.
The memory card or USB Flash 
memory drive you are using does 
not have enough free space to 
scan the documents. Delete unused files from your memory card 
or USB Flash memory drive to make some 
free space and then try again.
Paper Jam Paper is jammed in the machine. Remove the jammed paper by following 
the steps in Printer jam or paper...