Brother DCP J315W User Manual

Troubleshooting43
B
White horizontal lines appear in text 
or graphics. Clean the print head. (See 
Cleaning the print head on page 34.)
Make sure you are using Brother Original Innobella™ ink.
Try using the correct types of paper. (See  Acceptable paper and other print media 
on page 15.) 
The machine prints blank pages. Clean the print head. (See  Cleaning the print head on page 34.)
Characters and lines are stacked. Check the printing alignment. (See  Checking the print alignment on page 36.)
Printed...

44
Machine  feeds  multiple  pages. Make sure the paper is loaded correctly in the paper tray. (See Loading paper and 
other print media  on page 8.)
Check that more than two types of paper are not loaded in the paper tray at any 
one time.
There is a paper jam. Make sure the paper length guide is set to the correct paper size. Do not extend 
the paper tray when you load A5 or smaller size paper. (See  Printer jam or paper 
jam  on page 40.)
Printed pages are not stacked 
neatly. Make sure you are using...

Troubleshooting45
B
PhotoCapture Center™ Difficulties
DifficultySuggestions
Removable Disk does not work 
correctly. 1 Have you installed the Windows
® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows
® 2000 update using one of the following methods.
 Install MFL-Pro Suite from the Installation CD-ROM. (See the  Quick 
Setup Guide .)
 Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the...

46
Network Difficulties (DCP-J315W only)
DifficultySuggestions
Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode.  Print a Network Configuration list (see  Printing reports in chapter 2  in the 
Advanced User’s Guide ) and check the current Network settings printed in this list.
(If you are having Network problems, see the  Network User’s Guide for more 
information.) 
The network scanning feature does 
not work. (Windows
® users) 
It is necessary to...

Troubleshooting47
B
Machine InformationB
Checking the serial numberB
You can see the machine’s serial number on 
the LCD.
aPress Menu.
bPress  a or  b to choose 
Machine Info.
Press  OK.
cPress  a or  b to choose  Serial No.
Press  OK.
dPress  Stop/Exit .
Reset functionsB
The following reset functions are available:
1Network (DCP-J315W only)
You can reset the print server back to its 
default factory settings such as the IP 
address information.
2 All Settings
You can reset all the machine settings 
back...

48
C
On-screen 
programming
C
Your machine is designed to be easy to 
operate with LCD on-screen programming 
using the menu keys. User-friendly 
programming helps you take full advantage of 
all the menu selections your machine has to 
offer.
Since your programming is done on the LCD, 
we have created step-by-step on-screen 
instructions to help you program your 
machine. All you need to do is follow the 
instructions as they guide you through the 
menu selections and programming options.
Menu and...

Menu and features49
C
Menu tableC
The menu table will help you understand the menu selections and options that are found in the 
machines programs. The factory settings are shown in Bold with an asterisk.
Menu ( )C
Level1Level2Level3 Options Descriptions Page
Ink ManagementTest Print— Print Quality
Alignment Lets you check the print 
quality or alignment.
35
Cleaning — Black
Color
All Lets you clean the print 
head.
34
Ink Volume — — Lets you check the 
available ink volume.See
1.
General Setup Paper...

50
General Setup
(Continued)LCD Settings LCD Contrast Adjusts the contrast of 
the LCD.
See1.
Backlight Light *
Med
Dark You can adjust the 
brightness of the LCD 
backlight.
7
Dim Timer Off
10Secs
20Secs
30Secs* You can set how long the 
LCD backlight stays on 
for after you go back to 
the Ready screen.
See
1.
Sleep Mode — 1Min
2Mins
3Mins
5Mins*
10Mins
30Mins
60Mins You can choose how 
long the machine must 
be idle before it goes into 
sleep mode.
Level1 Level2 Level3 Options Descriptions Page
1See...

Menu and features51
C
Network menu (DCP-J315W)C
Level1 Level2Level3Options Descriptions
Network TCP/IPBOOT Method Auto *
Static
RARP
BOOTP
DHCP Chooses the BOOT method 
that best suits your needs.
IP Address [000-255].
[000-255].
[000-255].
[000-255] Enter the IP address.
Subnet Mask [000-255].
[000-255].
[000-255].
[000-255] Enter the subnet mask.
Gateway [000-255].
[000-255].
[000-255].
[000-255] Enter the Gateway address.
Node Name BRWXXXXXXXXXXXX You can see the current 
Node name.
WINS Config Auto...

52
Network
(Continued)WPS/AOSS
— — You can easily configure 
your wireless network 
settings using the one-button 
push method.
WPS w/PIN Code —— You can easily configure 
your wireless network 
settings using WPS with a 
PIN code.
WLAN Status Status —You can see the current 
wireless network status.
Signal — You can see the current 
wireless network signal 
strength.
SSID — You can see the current 
SSID.
Comm. Mode — You can see the current 
Communication Mode.
MAC Address —— You can see your machine’s...