Brother DCP 8025D User Manual
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If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-8020, DCP-8025D (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at www.registermybrother.com By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ■ may serve as confirmation of the purchase date of your product should you lose your receipt; ■ may support an insurance claim by you in the event of product loss covered by insurance; and, ■ will help us notify you of enhancements to your product and special offers. The most convenient and efficient way to register your new product is on-line at www.registermybrother.com ©1996-2003 Brother Industries, Ltd.
i Brother numbers Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ■may serve as confirmation of the purchase date of your product should you lose your receipt; ■may support an insurance claim by you in the event of product loss covered by insurance; and, ■will help us notify you of enhancements to your product and special offers. Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Digital Copier/Printer needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section to learn how to get the most from your Brother product. For Customer Service Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. IMPORTANT For technical help, you must call the country where you bought the DCP. Calls must be made from within that country. You can check here for Brother driver updates. In USA:1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired) In Canada:1-877-BROTHER (voice) (514) 685-4898 (fax) (514) 685-6464 (voice) In Montreal www.registermybrother.com http://solutions.brother.com BROTHER NUMBERS
ii Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine. Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) In USA only:1-800-521-2846 In USA:1-888-879-3232 (voice) 1-800-947-1445 (fax) In Canada:1-877-BROTHER (voice) DescriptionItem Toner Cartridge TN-530 (Standard, Prints up to 3,300 pages) TN-560 (High yield, Prints up to 6,500 pages) Drum Unit DR-500 IEEE-1284 Bi-directional Cable F2A046-10 Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets)QPD120 Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (8 outlets)FX120 Paper Tray #2 (Option) LT-5000 Network (LAN) Board (Option) Brother Print Server (10/100 Base-TX Ethernet Network)NC-9100h Users Guide LE8867001 LF2044001 (French For Canada) Quick Setup Guide LE8870001 LF2048001 (French For Canada) http://www.brothermall.com ORDERING ACCESSORIES AND SUPPLIES
iii Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. NOTICE – DISCLAIMER OF WARRANTIES
iv Brother® Three-Year Limited Warranty and Exchange Service For DCP-8020 and DCP-8025D (USA only) Who is covered: This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”). If you purchased a product from someone other than an authorized Brother reseller inthe United States or if the product wasused (including but not limited to floormodels or refurbished product), prior toyour purchase you are not the OriginalPurchaser and the product that youpurchased is not covered by this warranty. What is covered: This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to toner, drums, print heads and ink cartridges. Except as otherwise provided herein, Brother warrants that the Machine and theaccompanying Consumable andAccessory Items will be free from defects inmaterials and workmanship, when usedunder normal conditions. This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States). What is the length of the Warranty Period(s): Machines have a two-stage warranty: 2 years from the original purchase date and an additional warranty up to 3 years from the original purchase date. Accompanying Consumable and Accessories Items have a one-stage warranty: 90 days from the original purchase date or the rated life of the Consumable Item, whichever occurs first.What is NOT covered: This warranty does not cover: (1)Physical damage to this Product; (2)Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging); (3)Damage caused by another device or software used with this Product (including but not limited to damage resulting from use of non Brother®-brand parts and Consumable and Accessory Items); (4)Consumable and Accessory Items that expired in accordance with a rated life; and, (5)Problems arising from other than defects in materials or workmanship. This warranty is VOID if this Product has been altered or modified in any way(including but not limited to attemptedwarranty repair without authorization fromBrother and/or alteration/removal of theserial number). What to do if you think your Product is eligible for warranty service: Report your issue to either our Customer Service Hotline at 1-800-284-4329 or a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call1-800-521-2846 or visit our web site atwww.brother.com. What Brother will ask you to do: After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale. You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping. DCP LIMITED WARRANTY (USA)
v What Brother will do: First 2 Years: If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Item(s) is covered by this warranty and if (i) you first reported the problem with your Machine to Brother or an Authorized Service Center within 2 years from the original purchase date or (ii) you first reported the problem with the accompanying Consumable and Accessory Items to Brother or an Authorized Service Center within the earlier of 90 days from the original purchase date or the rated life of the item, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Item(s) at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Item(s) is made by Brother in its sole discretion. Brother reserves the right to supply a refurbished orremanufactured replacement Machineand/or accompanying Consumable andAccessory Item(s) and use refurbished partsprovided such replacement productsconform to the manufacturer’s specificationsfor new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Item(s) will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center. 2 Years to 3 Years: If the problem reported concerning your Machine is covered by this warranty and if you first reported the problem after 2 years, but before 3 years from the original purchase date, Brother or its Authorized Service Center will repair the Machine at no charge to you for parts or labor. Brother reserves the right to use refurbished parts providedsuch refurbished parts conform to themanufacturer’s specifications for newproduct/parts. The repaired Machine will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center. If the Machine and/or accompanying Consumable and Accessory Item(s) are notcovered by this warranty (either stage), youwill be charged for shipping the Machineand/or accompanying Consumable andAccessory Item(s) back to you. The foregoing are your sole (i.e., only) and exclusive remedies under this warranty. DCP LIMITED WARRANTY (USA)
vi What happens when Brother elects to replace your Machine: When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the shipping bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems of your original Product are not covered by the warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your original Accessory Items and a copy of the return shipping bill, signed by the courier.Limitations: Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental orconsequential damages or specific relief.Because some states do not allow theexclusion or limitation of consequential orincidental damages, the above limitationmay not apply to you. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. This Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives. This warranty gives you certain rights and you may also have other rights that may vary from state to state. This Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change. Important: We recommend that you keep all original packing materials, in the event that you ship this product. DCP LIMITED WARRANTY (USA)
vii BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this DCP/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the DCP/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the DCP/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the DCP/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for proper packaging.) For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Operation Manual for proper packaging.) BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED. No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the DCP/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of this DCP/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence. Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER. Within Montreal, please call (514) 685-6464. Internet support: [email protected] or browse Brother’s Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 LIMITED WARRANTY (CANADA)
viii Safety precautions To use the DCP safely Save these instructions for later reference. WARNING There are high voltage electrodes inside the DCP. Before you clean the DCP or clear a paper jam, make sure you have unplugged the power cord from the power outlet.Do not handle the plug with wet hands. Doing this might cause an electrical shock. After you use the DCP, some internal parts are extremely HOT! To prevent injuries, be careful not to put your fingers in the area shown in the illustration. To prevent injuries, be careful not to put your hands on the edge of the DCP under the document cover.To prevent injuries, be careful not to put your fingers in the area shown in the illustration.