Boxlight Projectowrite User Manual

							
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Reset Lamp Timer 
1.After you select［Reset Lamp Timer］on the OSD menu, the following confirmation 
message will appear on the screen. 
2.You choose［Yes］,the lamp timer will reset back to ［0］.
*The replacement warning message is set to appear after about 2000 hours of lamp 
use in order to maintain the initial brightness and quality of the projected images. 
When the lamp replacement message appears, replace the lamp with a new one as 
soon as possible, even if it is still working. 
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Ceiling Mounted Installation Guide 
Attach the optional ceiling mount at four-suspension bracket fixing points when 
suspending the from a ceiling. 
*A special method of installation is required in order to suspend the projector 
from the ceiling. Please ask your dealer for more details. 
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Maintenance and Troubleshooting 
1.Cleaning the projector 
Warning: Always unplug the projector before performing any maintenance. 
Clean the projector case by wiping it gently with a soft cloth.  
If necessary, the case can be cleaned using a neutral detergent and a soft cloth 
ensure the case is completely dry before turning the projector back on. 
2.Cleaning the lens 
Use a commercially available air blower, or use lens clean in g paper and lens 
cleaner approved for use on optical coatings. 
Do not clean the lens with harsh materials or subject the lens to shock, as it 
can easily become damaged. Close the lens cover when the projector not in 
use.
3.Change Air Filter 
When the air filter becomes clogged with dust, etc., the projector may 
overheat and turn itself off to prevent internal damage.
Clean the air filter every 100-hours or as often as needed 
*If the filter is difficult to clean or if it is deteriorating, it should be replaced 
1.Remove the filter cover from the bottom of projector. 
2.Pull out the air filter. 
3.Install the new air filter.
AIR FILTER COVER
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Interactive  Projector             
4.Q: Why can’t I install the program?
A: You might need to log in as “administrator” before you can   install the software
on your computer.   Ask your IT department for assistance 
5. Q: Why is it showing “No lightpen found”?
A:  The possible reasons for this might be: 
(1).USB cable might not be making a good connection.   
Pl ease check and make sure the cable is well connected between the 
PC and
Projector. * Some Anti-virus program will disable the USB port.    Please close the
anti-virus program and start the “LightPen” program again. 
(2).U SB driver is not properly installed
(3 ).The len
gth of USB cable is too long. The USB cable should be shorter 
th an 1.5M.  If you  require a longer cable ,
then please 
purchase the  proper USB extension cable from your dealer. 
(4 ).USB port on computer malfunction 
Please make sure the USB port is working properly  If not, please contact your
IT department. 
Some note book computer s will disable USB ports when the battery is low.
Pl ease  try  to  use  AC  power.  Some  note  book  computers  do  not
prov ide standard  500mA  to  the  USB  ports  or  the  USB  converter  is  not
working properly, in this case please use our standard USB cable. 
6. Q: Why the  green cross target does not appear after runnin g lightpen
calibration?
A:  This is signaling too weak caused by  using USB cable either poor quality or
too long.    Try a better quality USB cable or use proper USB extension cable .
7.Q: Why can’t I make the green cross target turn into black in calibration
procedure?
A: Possible reasons are the wand or light pen is out of battery or the system 
is no t working properly because of 
strong ambient light interference. 
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8.Q: Why the green cross target turns into black itself?
A: This is c aused by strong ambient light interfe r e nce. Try to control the
ambient light. 
9.Q: What is considered as “strong ambient light interference”?
A: Strong ambient light is usually caused by the following:
(1).Sun light directly  on the projector  screen. 
10.Q: Why is the cursor not at the position pointed?
A:  The
 possible reasons for this are: 
(1 ).The system needs to be  re calibrated. Try to point to the “center” of green
cr oss target when calibrating the screen.   
(2).The position o
f  the projector, screen or projection size has been changed
(3).The image resolution has  been changed 
Run  the calibration procedure again to
 resolve the problem.
11.
Q : Why is the lightpen not working?
A:  The reasons for this are:
(1).When using  the lightpen, writing outside of the screen  area won’t work  
because signal can’t be received by the sensor. 
(2).Lightpen battery is low or battery cap is loose
. 
(3).Strong ambient light interference.
(4).USB cable not well connected.
12.Q : Why is the cursor jumping?
A:  This  is  caused  by  strong  ambient  light  interference.  Try  to  avoid
strong  ambient  light  interference  especially direct sunlight on the 
screen  . 
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13.Q: Why is the lightpen not working after the computer wake up from
standby?
A: In some cases if the computer goes into standby mode, the computer will 
shot the USB port.  In this case, close the light pen program and then run 
it again. 
Remarks
1.The lightpen  is working on light signal.    Strong ambient light  interference will 
cause  it  to  work  abnormally.    Make  sure  there  is  not  strong  ambient  light 
(ex. Sunlight or Tungsten lamp directly projection to the screen or the sensor. 
2 .The  operatio n  system  must  b e  Windows  2000  s e r v i c e   p a c k   2   a nd  above. 
U SB  por t  must support  USB 2. 0. 
4. .It  is  required   to  use  USB  cable  shor ter  than  1. 5 m 
For more longer requirement such as ceiling application, please contact with your
dealer to purchase proper USB extension cable. 
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Lamp Replacement 
Caution: The lamp and inside of the projector is very hot while  
the projection lamp is lit. Allow the projector to cool for at least 15 minutes 
 prior to opening the lamp door. 
1. Release the Lamp Door Latch using a small screwdriver or similar tool 
to slide the latch towards the projector lens. 
2. Remove the Lamp Door. 
3. Remove the two Phillips head screws that hold the lamp in place. 
4. Grasp the handle on the top of the lamp and pull the lamp straight up 
out of the projector. 
Warning: Do not touch the bulb. Touching the bulb will greatly 
decrease the life of the lamp and could cause the bulb to explode. 
5. Slide the replacement lamp into place and press firmly to seat the lamp. 
6. Reinstall the screws removed in step 3. 
7. Reinstall the lamp door and press on the side closest to the lens until the 
latch snaps into place and the lamp door is flush with the top of the 
projector. 
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Indicators 
The Power and Lamp indicators show the status of the projector. Before 
requesting repair, check the projector status using the chart below. If the 
problem cannot be resolved contact your dealer. 
Power
(Green)
Lamp 
(Red) 
ConditionsNotes 
Slow
flashing
Off Stand by 
mode 
*Projector is ready to be turned on (normal) 
OnOff On mode *Projector is on and operating normally 
OnSlow
flashing 
Cool-down 
mode 
*Projector is in cool-down mode and will not 
respond to user input (normal) 
OnFast
flashing 
Fan-fault 
mode 
* The projector has detected a problem with 
an internal fan, the lamp will shut off 
automatically, contact your dealer 
Fast
flashing
OnLamp-cover 
open 
*The lamp cover is open or there is a 
problem with the lamp. If the lamp door is 
closed and replacing the lamp does not 
correct the issue, contact your dealer. 
Fast
flashing
Fast
flashing 
High 
temperature
*The projector has overheated and shut the 
lamp off. Correct the over temp condition 
immediately. 
1. Check that the ventilation slots are free 
from obstructions 
2. Check the cleanliness of the air filter. 
3. If the condition persists, contact your 
dealer  
Slow
flashing
Slow
flashing 
Lamp-fault 
mode 
The lamp does not light., come back ”stand 
by mode”, and turn on the power button.   
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Symptom Possible cause Remedy 
The power is 
not turned on 
*The main power switch is not 
turned on. 
*The power cord is disconnected.
*Turn on the main power 
switch. 
*Plug the power cord into an 
AC power outlet 
No video *The input is not correctly 
connected.
*No signal input 
*No open lens cover 
*Select the appropriate input 
source
*Connect correctly 
*Remove the lens cover 
No audio *The projector is not correctly 
connected.
*The volume is set to minimum. 
*Mute is turned on 
*Check audio cable connect 
correctly.
*Adjust the volume. 
*Press the MUTE button 
No remote 
function 
*No battery 
*Remote signal be obstructed 
*Check battery of remote 
controller 
*Remove obstacle between 
projector and remote controller 
Colors are 
pale 
*Color density and color matching 
are not correctly adjusted. 
*Color lose 
*Adjust the RGB setting. 
*Check VGA cable. 
Abnormal 
brightness & 
contrast 
*Brightness and contrast are not 
correctly adjusted. 
*The lamp is nearing the end of 
its service life 
*Adjust the brightness and 
contrast setting. 
*Replace with a new lamp 
Video is 
blurred 
*Focus or RGB phase is out of 
adjustment. 
*Adjust the focus and phase. 
Note：Although bright spots or dark spot may appear on the screen ,this 
is a unique characteristic of liquid crystal displays,and it does not 
constitute or imply a machine defect. 
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List of Supported Monitor Displays
Computer mode
Signal Refresh Rate(Hz) Resolution(dots) 
VGA 60 640X480 
VESA 60/72/75/85 640X480 
SVGA 56/60/72/75/85 800X600 
XGA 60/70/75/85 1024X768 
SXGA 70/75 1152X864 
SXGA 60/75 1280X960 
SXGA 60 1280X1024 
MAC 67 640x480 
MAC 75 832x624 
MAC 75 1024x768 
MAC 75 1152x870 
Component(YPbPr)
Signal Refresh Rate(Hz) Resolution(dots) 
SDTV(480i) 30 720X480 
SDTV(480p) 60 720X480 
HDTV(720p) 60 1280X720 
HDTV(1080i) 30 1920x1080 
Composite/S-video 
Signal Refresh Rate(Hz) Resolution(dots) 
TV(NTSC) 60 720X480 
TV(PAL,SECAM) 50 720X576 
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