Blackberry Storm 2 Instruction Manual

Input Simulation:Specify whether third-party applications can simulate actions, such as pressing a key on your device.
Browser Filtering: Specify whether third-party applications can register browser filters with the browser on your device to add, change, or delete web site
content before it appears in your browser.
Screen Capturing: Specify whether third-party applications can take screen shots of the device screen.
Security Timer Reset: Specify whether third-party applications can reset the duration...

• Verify that the smart card is inserted in the smart card reader correctly.
• Verify that you typed the smart card password correctly. You should have received this password when you received your smart card.
• If you use a certificate to authenticate your smart card, verify that the certificate is not revoked or expired.
I cannot connect to a Wi-Fi network or log in to a VPN using a software token Depending on your BlackBerry® device model, this feature might not be supported.
Verify that the time on...

Service books and diagnostic reports
Service books
About service books Service books determine which services are available on your BlackBerry® device.
Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated
with an email account that uses a  BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device
to the BlackBerry® Desktop Manager.
Accept a service book 1. On the Home...

Diagnostic reports
About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your  BlackBerry® device. If you cannot connect to the wireless
network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic
report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem.
Run a diagnostic report 1. On the Home screen or in a folder,...

2. Click Mobile Network .
3. Press the  Menu key.
4. Click  Diagnostics Test .
5. Highlight a report.
6. Press the  Menu key.
7. Click  Delete or Delete All .
Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you
want to specify a recipient each time that you submit a report, do not set the default recipient.
1. On the Home screen or in a folder, click the  Options...

About Wi-Fi diagnostic reportsWi-Fi®  diagnostic reports provide Wi-Fi configuration and connection information for your  BlackBerry® device. If you cannot connect to a Wi-
Fi network or access services such as email messaging, your wireless service provider or administrator might ask you to submit a Wi-Fi diagnostic
report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem.
Submit a Wi-Fi diagnostic report 1. On the Home screen or in a folder, click...

10. Click Save.User GuideService books and diagnostic reports295 

Accessibility options
About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options,
visit  www.blackberry.com/accessibility .
Display closed captions in videos You can turn on closed captioning so that text displays on the screen when you play video files that support closed captioning.
1. On the Home screen, click the  Media icon.
2. Press the  Menu key.
3. Click  Options.
4. Change the  Display...

Use grayscale for the screen display1. On the Home screen or in a folder, click the  Options icon.
2. Click  Advanced Options .
3. Click  Accessibility .
4. Change the  Color Contrast field to Greyscale .
5. Press the  Menu key.
6. Click  Save.
Set the number of icons that appear on the Home screen 1. On the Home screen, click the  Options icon.
2. Click  Advanced Options .
3. Click  Accessibility .
4. Change the  Grid Layout field.
5. Press the  Menu key.
6. Click  Save.
Turn on event sounds Event...

3. Click Add Contact Alert .
4. Press the  Menu key.
5. Click  Add Name .
6. Click a contact.
7. To add additional contacts, repeat steps 3 to 5.
8. Click the application or item that you want to change.
9. Change the ring tone or alert information.
10. Press the  Menu key.
11. Click  Save.
TTY support Depending on your wireless service provider, this feature might not be supported.
About TTY support When you turn on TTY support and you connect your  BlackBerry® device to a TTY device that operates at...