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Blackberry Porsche Design P 9981 7 1 User Guide

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Page 251

Reload the BlackBerry Device Software using the BlackBerry Desktop 
Software
Before you begin: Before you reload the BlackBerry Device Software, download and install the latest version of the 
BlackBerry Desktop Software.
You may need to reload the BlackBerry Device Software to resolve a technical issue. It might take up to an hour to reload 
the 
BlackBerry Device Software. During that time, you can't disconnect your BlackBerry smartphone from your computer.
Note: You might not be able to back up...

Page 252

BlackBerry ID
How to: BlackBerry ID
About BlackBerry ID
A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry 
ID
, you can use your BlackBerry ID email address and password to log in to any BlackBerry product that supports 
BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry App World storefront 
and keep apps you downloaded when you switch smartphones.
You are prompted to log in using your...

Page 253

Change your BlackBerry ID information
You can change your display name, security question and answer, and password. You can change your BlackBerry ID 
information from a computer or on a BlackBerry smartphone running BlackBerry 7. Depending on the app, you can also 
change your information from inside an app that uses 
BlackBerry ID.
1.Do one of the following:
•From a computer, visit www.blackberry.com/blackberryid.
•On the home screen of your BlackBerry smartphone, click Options > Device > BlackBerry...

Page 254

BlackBerry Device Software
How to: BlackBerry Device Software
About updating the BlackBerry Device Software
You might want to update your BlackBerry Device Software to access new applications and features or to resolve a 
technical issue. The duration of the update process can range from 15 minutes to 2 hours, depending on the type of 
update, the amount of smartphone data, and the number of applications on your 
BlackBerry smartphone. You can't use 
your smartphone or make emergency calls when the...

Page 255

•To update your software using a website, from your computer, visit www.blackberry.com/update. Click Check for 
Updates
. Connect your smartphone to your computer.
2.Complete the instructions on the screen.
If you updated your software over the wireless network, to delete the previous version of software that is temporarily stored 
on your smartphone, on the home screen or in a folder, click the 
Options icon. Click Device > Software Updates. Press the 
 key > View Result. Press the  key > Delete...

Page 256

Troubleshooting: BlackBerry Device 
Software
I can't update the BlackBerry Device Software over 
the wireless network
Depending on the options that your wireless service provider or administrator sets, you might not be able to update your 
BlackBerry Device Software over the wireless network.
Try the following actions:
•Verify that your BlackBerry smartphone is connected to a wireless network.
•Verify that you're not roaming outside of your wireless service provider's wireless coverage area....

Page 257

My smartphone responds slowly or freezes
Try the following actions:
•Close unused applications.
•Free some of your application storage.
•Update your BlackBerry Device Software.
•Remove and re-insert the battery. For more information about inserting the battery, see the printed documentation that came with your 
BlackBerry smartphone, or visit www.blackberry.com/docs/smartphones and see the Start Here guide 
for your smartphone.
Related information
Tips: Freeing space to optimize your smartphone's...

Page 258

Manage Connections
Mobile network
How to: Mobile network
Manage Connections at a glance
 
 
Check which wireless networks your smartphone connects to
The types of networks listed do not reflect network connections, only the ability of your BlackBerry smartphone model to 
connect to those networks. For more information about the wireless networks that your smartphone connects to, see the 
Safety and Product Information booklet for your smartphone.
1.On the home screen or in a folder, click the Options...

Page 259

Turn on, turn off, or check the status of a network connection
You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For more information, see the 
Safety and Product Information booklet for your BlackBerry smartphone.
On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
•To turn on a network connection, select the checkbox beside a connection type.
•To turn off a network connection, clear the...

Page 260

For more information about roaming and roaming fees, contact your wireless service provider.
Switch wireless networks manually
Before you begin: To switch wireless networks manually, your wireless service plan must include this service and your 
BlackBerry smartphone must be connected to a GSM or UMTS network.
Your smartphone is designed to switch to an appropriate wireless network automatically when you travel.
1.On the home screen, click the connections area at the top of the screen, or click the...
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