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Blackberry Os 7 User Guide

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Page 91

2.Press the  key >  Options  > Email Preferences .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Press the 
 key >  Folder Redirection .
5. Clear the checkbox beside the  Sent Items folder.
6. Press the 
 key >  Save.
Stop storing messages sent from your smartphone on your computer To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more
information, contact your administrator.
1. On the...

Page 92

View or hide call logs in the Messages application
You can set your BlackBerry® smartphone to show call logs, including missed calls, in the Messages application. 1. From the Home screen, press the 
 key.
2. Press the 
 key >  Options  > Call Logs and Lists .
• To show recent and missed calls in the Messages application, select the  All Calls option.
• To hide call logs in the Messages application, select the  None option.
3. Press the 
 key >  Save.
Set an out-of-office reply To perform this task, your...

Page 93

3. If the Message Services  field appears, set this field to the appropriate email account.
4. To set whether your BlackBerry® smartphone sends a read receipt or delivery receipt when a sender requests it, change the Send Read Receipts  field.
5. Press the 
 key >  Save.
Stop loading pictures in HTML email messages By default, your BlackBerry® smartphone automatically downloads and displays inline pictures that are embedded in HTMLemail messages.
1. On the Home screen, click the  Messages icon.
2. Press...

Page 94

Google Mail
About Google Mail on your smartphone Depending on your wireless service plan or administrator, you can add a Google Mail™ account (also known as a Gmail®account) to your BlackBerry® smartphone. Similar to the Google Mail web application that you can use on your computer,related messages are grouped into a single conversation. To help organize your message inbox, you can create and apply your
own custom labels, report spam, archive messages, and add stars to important email messages.
For more...

Page 95

Archive a Google Mail message or conversation
If you archive a Google Mail™ message that is part of a conversation, the Archive label is applied to all of the messages in the
conversation.
1. On the Home screen, click the  Messages icon.
2. Highlight a Google Mail message or conversation.
3.  Press the 
 key >  Archive  > Yes .
Note:  Depending on how you've set your BlackBerry® smartphone to store messages, archived messages might be
automatically deleted from your smartphone after a certain period...

Page 96

• Generate an encryption key.
• Verify that data service is turned on.
• Resend the message.
Related information
Generate an encryption key, 286
Wireless coverage indicators, 241
Change or delete a contact, 184
Turn on or turn off a network connection, 238
Turn on or turn off data service or set roaming options, 239
Options for email filters, 81
Resend a message, 75
Resend a message, 75
I'm not receiving messages
Try the following actions:
• Verify that your BlackBerry® smartphone is connected to the...

Page 97

Some messages no longer appear on my smartphoneIf the application storage on your BlackBerry® smartphone is full or you have more than 65,000 email messages, PIN messages,
and text messages, your smartphone deletes the oldest messages from the message list. Your smartphone doesn't delete
saved messages.
If wireless email reconciliation is turned on and, in the message options, the  Delete On field is set to  Mailbox & Handheld ,
email that you delete in the email application on your computer is also...

Page 98

Email filters aren't working correctlyTry the following actions:
• Verify that your email filters are turned on.
• Verify that your email filters appear in the order that you want your BlackBerry® smartphone to apply them to email messages.
Related information
Email filters, 80
The number of new or unread messages is different than I expect
The number of new or unread messages includes saved messages and filed messages. If you have set your BlackBerry® smartphone to hide filed messages and you...

Page 99

Text messages
How to: Text messages About text messages
To send and receive text messages, your wireless service provider must set up your wireless service plan for text messaging.
Depending on your wireless service provider, this feature might not be supported.
Depending on the typing input language that you use to type your text messages, your messages might display to your recipients differently than you expect.
Depending on your wireless service provider, you might also be able to send and receive...

Page 100

Message has been read
Composing and sending text messages
Send a text message
The number of recipients that you can send a text message to depends on your wireless service provider.
1. On the Home screen, click the  Text Messages icon.
2.  Press the 
 key >  Compose Text Message .
3. In the  To field, do one of the following:
• Type a contact name.
•  Press the 
 key >  Choose Contact . Click a contact.
• Type a phone number that can receive text messages (including the country code and area code). For...
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