Blackberry Bold 5 User Manual

Encrypt a message using IBM Lotus Notes native encryption1. When composing, forwarding or replying to a message, change the  Encoding field to Lotus Notes Encryption .
2. If you are prompted, type your IBM® Lotus Notes® ID password.
PGP protected messages
PGP protected message basics About signing and encrypting messages
You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your
BlackBerry® device. Digital signatures are designed...

Attach a PGP key to a message
You can attach a PGP® key to email messages and PIN messages.
1. When composing a message, press the  Menu key.
2. Click  Attach PGP Keys .
3. Highlight a PGP key.
4. Press the  Menu key.
5. Click  Continue.
Download the PGP key used to sign or encrypt a message
If a  PGP®  key is not included in a received message or is not already stored in the key store on your  BlackBerry® device, you can download the
PGP key. If you use the PGP® Universal Server, you might not be able...

Add connection information for a certificate server from a message
1. In a message, highlight the certificate server indicator.
2. Press the  Menu key.
3. Click  Import Server .
View the PGP key used to sign or encrypt a message
1. In a message, highlight the encryption status indicator or a digital signature indicator.
2. Press the  Menu key.
3. Click  Display Sender's PGP Key  or Display Encryption PGP key .
PGP protected message status Encryption status indicators
Your administrator sets whether...

:The key status is not current, or your device requires more data to verify the trust status of the key.
: The sender’s PGP key is expired.
PGP protected message options Change your signing and encryption key
Your BlackBerry®  device uses your  PGP® key to encrypt messages in the sent items folder and includes your PGP public key in messages that
you send so that recipients can encrypt their reply messages.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3....

5. Press the Menu key.
6. Click  Save.
About message classifications
If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your
administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message
that you compose, forward, or reply to, based on the classification that you assign to the message. Your administrator specifies the message
classifications...

5. Press the Menu key.
6. Click  Save.
Turn off the prompt that appears before a PGP protected message is truncated
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  PGP.
4. Change the  Warn about truncated messages  field to No.
5. Press the  Menu key.
6. Click  Save.
To turn on the prompt again, change the  Warn about truncated messages field to Yes.
Turn off the prompt that appears when you use a PGP key that is not recommended for use
1. On the Home...

You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes®  client
working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server.
Message shortcuts Depending on the typing input language that you are using, some shortcuts might not be available.
In a message
• To reply to a message, press  R.
• To reply to all in an email message or a PIN message, press  L.
• To forward a message, press  F.
• To file a...

Message troubleshooting
I cannot send messages Try performing the following actions: •Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should
send messages when you return to a wireless coverage area.
• If the menu item for sending a message does not appear, verify that you have added an email address, a PIN, or a phone number for your contact.
• If you created an email address or added an existing email address to your...

•Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox folder,
that you want to receive email messages from.
• If you have a  Wi-Fi® enabled device and if your device uses a software token to connect to a  Wi-Fi® network or to log in to a VPN, reset
your device and connect to the Wi-Fi network or log in to the VPN again.
• Verify that your device is not blocking messages. For more information, contact your administrator.
Related...

If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email
application on your computer other than your inbox, your device files the message.
Related topics
View messages in a specific folder, 58
Some messages no longer appear on my device If your BlackBerry® application memory is full or you have more than 65 000 email, PIN, SMS text, and MMS messages, your device deletes
the oldest messages from a message list. Your device does...