Blackberry Bold 5 Manual

							Wireless network coverage
Turn on the connection to the wireless network If the OFF indicator appears at the top of your Home screen, you might want to turn on your connection to the wireless network. You should
keep the connection turned off in certain places, such as on an airplane or in a hospital.
1. On the Home screen, click the  Manage Connections icon.
2. Perform one of the following actions: • To turn on a wireless connection, select the check box beside the connection type.
• To turn on the wireless connections you had on previously, click  Restore Connections.
Turn off the connection to the wireless network You should turn off the connection to the wireless network in certain places, such as on an airplane or in a hospital. For more information, see
the  Safety and Product Information   booklet for your BlackBerry® device.
1. On the Home screen, click the  Manage Connections icon.
2. Perform one of the following actions: • To turn off a wireless connection, clear the check box beside the connection type.
• To turn off all wireless connections, click  Turn All Connections Off.
Turn on or turn off data service or set roaming options Depending on your wireless service plan, you might be able to turn off data service (email messages, PIN messages, MMS messages, and
browser service) on your  BlackBerry® device so that only phone and SMS text messaging are available. You can also set your device to turn off
data services when roaming. For more information, contact your wireless service provider.
1. On the Home screen, click the  Manage Connections icon.
2. Click  Mobile Network Options .
3. Perform one of the following actions: • To turn on or turn off data service, change the  Data Services field.
• To turn on or turn off data service when roaming, change the  While Roaming field.
• To receive a prompt when roaming that allows you to turn on or turn off data service, change the  While Roaming field to Prompt.
4. Press the  Menu key.
5. Click  Save.
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							Wireless networks that your device connects toFor more information about the wireless networks that your BlackBerry® device connects to, see the  Safety and Product Information  booklet
for your device.
BlackBerry deviceNetworksBlackBerry® Bold™ 9700 smartphone• GSM® (including GPRS, EDGE)
• UMTS® (including 3G networks such as HSDPA)
• Wi-Fi®
Change the connection speed for the wireless network
A faster connection speed requires more battery power.
Depending on your wireless service provider, you might not be able to change the connection speed for the wireless network.
1. On the Home screen, click the  Manage Connections icon.
2. Click  Mobile Network Options .
3. Change the  Network Mode field.
4. Press the  Escape key.
LED notification for network connections Mobile network
Green: Your BlackBerry® device is connected to the wireless network.
White: Your connection to the wireless network is turned on, but your device is not connected to the network or you are in a wireless coverage
area in which you can only call emergency numbers.
Red: Your connection to the wireless network is turned off.
Wi-Fi network (if supported)
Green:
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							Your device is accessing BlackBerry services (for example, UMA, if supported, or email service) over a Wi-Fi® connection.
White: Your connection to the Wi-Fi network is turned on, but your device does not have access to BlackBerry services (for example, UMA, if
supported, or email service) over a Wi-Fi connection.
Red: Your connection to the Wi-Fi network is turned off.
Bluetooth
Green: Your device is connected to another Bluetooth® enabled device.
White: Bluetooth technology is turned on, but your device is not connected to another Bluetooth enabled device.
Red: Bluetooth technology is turned off.
Turn on LED notification for wireless coverage 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Screen/Keyboard .
3. Set the  LED Coverage Indicator  field to On.
4. Press the  Menu key.
5. Click  Save.
When your BlackBerry® device is connected to the wireless network, the LED light flashes green.
To turn off wireless coverage notification, set the  LED Coverage Indicator field to Off.
Verify the status of network connections and services 1. On the Home screen, click the  Manage Connections icon.
2. Click  Services Status .User GuideWireless network coverage251 
						

							Roaming
About roaming and international roaming In most cases, your  BlackBerry® device automatically connects to the appropriate wireless network when you travel outside your wireless service
provider's coverage area. Sometimes you might have to provide login information before you can access a wireless network. When you roam,
a triangular roaming indicator appears at the top of the Home screen.
If your device requires a SIM card, your wireless service provider might need to set up your SIM card with roaming services before you can roam.
If your device normally connects to a CDMA network and your device supports international roaming, you might need to get a SIM card that
is set up for international roaming from your wireless service provider. Your phone number stays the same when you travel internationally.
For more information about roaming and roaming fees, contact your wireless service provider.
Switch wireless networks manually To perform this task, your wireless service plan must include this service and your BlackBerry® device must be connected to a GSM® or
UMTS® network.
Your device is designed to switch to an appropriate wireless network automatically when you travel.
1. On the Home screen, click the  Manage Connections icon.
2. Click  Mobile Network Options .
3. Change the  Network Selection Mode  field to Manual.
4. Click  Scan for Available Networks .
5. Click a wireless network.
6. Click  Select Network .
7. Press the  Menu key.
8. Click  Save.
To connect to your wireless service provider's wireless network again, change the  Network Selection Mode field to Automatic .
About wireless coverage indicators Indicators in the top right-hand corner of the Home screen display the wireless coverage level for the area in which you are using your
BlackBerry® device. For more information about wireless coverage areas, contact your wireless service provider.
The indicator that displays five ascending bars provides information about the strength of the wireless signal. Three or more bars indicates a
strong signal. A reduced signal display might indicate increased power output from your device as it attempts to connect to a weak signal.
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							If the wireless coverage indicators display anything other than 1XEV, 1X, 3G , EDGE, GPRS, NXTL, MIKE, or NTWK, you might be in an area
of reduced wireless coverage where features such as email messaging and internet browsing are not available (you might only be able to make
a phone call or send and receive SMS text messages). If the SOS wireless coverage indicator appears, you can only call emergency numbers.
If the X indicator appears, you are in an area of no wireless coverage.
If your device includes  Wi-Fi® support, a dimmed Wi-Fi logo with a network name displayed at the top of the screen indicates that your device
is connected to a Wi-Fi network but does not have access to BlackBerry services such as email messaging and internet browsing over the Wi-
Fi connection.
Related topics
About emergency calls, 28
Preferred wireless network list
About the preferred wireless network list Your wireless service provider might have agreements with other wireless service providers that permit you to use their services when you are
traveling. You can use the preferred wireless network list to control the order in which your BlackBerry® device uses these other wireless
networks.
Your device tries to connect to a wireless network based on the order in which the wireless networks appear in your preferred wireless network
list. When you travel, your device scans for the wireless networks on this list first. If no wireless network on the list is available, your device is
designed to connect to another available wireless network automatically.
Note:   Extra fees usually apply when you roam. For more information about roaming fees, contact your wireless service provider.
Add a wireless network to the preferred wireless network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network.
Depending on your wireless service plan, this feature might not be supported.
1. On the Home screen, click the  Manage Connections icon.
2. Click  Mobile Network Options .
3. Press the  Menu key.
4. Click  My Preferred Network List .
5. Press the  Menu key.
6. Click  Add Network .
7. Perform one of the following actions: • To scan for a wireless network to add, click  Select From Available Networks. Click a wireless network. Click Select Network.
• To scan for a wireless network that is already known to your device, click  Select From Known Networks. Click a wireless network.
Click  Select Network .
• To add a wireless network, click  Manual Entry. Set the priority for the wireless network. Type the MCC and MNC.
8. Press the  Menu key.User GuideWireless network coverage253 
						

							9. Click Save.
Delete a wireless network from the preferred wireless network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network.
Depending on your wireless service plan, this feature might not be supported.
1. On the Home screen, click the  Manage Connections icon.
2. Click  Mobile Network Options .
3. Press the  Menu key.
4. Click  My Preferred Network List .
5. Highlight a wireless network.
6. Press the  Menu key.
7. Click  Delete.
8. Press the  Menu key.
9. Click  Save.
Change the order of preferred wireless networks To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network.
Depending on your wireless service plan, this feature might not be supported.
1. On the Home screen, click the  Manage Connections icon.
2. Click  Mobile Network Options .
3. Press the  Menu key.
4. Click  My Preferred Network List .
5. Highlight a wireless network.
6. Press the  Menu key.
7. Click  Move.
8. Click the new location.
9. Press the  Menu key.
10. Click  Save.
Wireless network coverage troubleshooting
I cannot connect to a wireless network Depending on your BlackBerry® device model and wireless network, this feature might not be supported.
Try performing the following actions: • If your BlackBerry® device uses a SIM card, verify that your SIM card is inserted in your device correctly.User GuideWireless network coverage254 
						

							•If your device normally connects to a CDMA network and your device supports international roaming, verify that your device is in global
roaming mode and that your SIM card is inserted in your device correctly.
• Verify that you have turned on the connection to the wireless network.
• Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again.
• If you have set a specific speed for wireless network connections, verify that you are in a wireless coverage area that supports the connection speed.
• If you have a  Wi-Fi® enabled device and your wireless service provider supports UMA, verify that your connection preference is not set
to Wi-Fi Only.
Related topics
Turn off the connection to the wireless network, 249
Switch wireless networks manually, 252
I cannot synchronize a certificate Verify that the certificate synchronization tool of the BlackBerry® Desktop Manager is installed on your computer. If the certificate
synchronization tool is not installed on your computer, re-install the  BlackBerry® Desktop Software. For more information about installing the
BlackBerry Desktop Software, see the printed documentation that came with your BlackBerry device.User GuideWireless network coverage255 
						

							Wi-Fi technologyDepending on your BlackBerry® device model, the Wi-Fi® feature might not be supported.
About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and your wireless service plan supports it, you can connect to a Wi-Fi network so that your BlackBerry®
device uses the Wi-Fi network instead of the mobile network to send and receive email messages, visit web pages, and so on.
You can connect to Wi-Fi networks at home or at work, or to hotspots available in public places, such as libraries, airports, hotels, coffee shops,
and so on. Your wireless service provider might provide an application for your device that allows you to log in to a hotspot. If you do not have
an application on your device, you might have to set up your own account online and log in manually.
If you have a wireless access point or router that uses Wi-Fi Protected Setup™, you can connect to a Wi-Fi network using the Push Button Setup
method or PIN method.
You can save the connection information for a Wi-Fi network in a profile, so that the next time you are within range of that network, your device
connects to it automatically. You can also change the profile so that you are prompted to connect manually. When your device is connected to
a Wi-Fi network, the Wi-Fi profile name appears at the top of the Home screen.
Connect to a Wi-Fi network By default, new Wi-Fi® profiles appear at the bottom of your Wi-Fi profile list.
If your  BlackBerry®  device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might prevent you
from connecting to a Wi-Fi network.
1. On the Home screen, click the  Manage Connections icon.
2. Click  Set Up Wi-Fi Network .
3. Perform one of the following actions: • Click  Scan for Networks . Click a network.
• Click  Manually Add Network . Type the network name. Click  Add.
4. Complete the instructions on the screen.
5. When you are prompted to save a profile for the Wi-Fi network, click  Next so that your device connects to the Wi-Fi network automatically
next time.
6. On the Wi-Fi Setup Complete screen, perform any of the following actions: • To change the order of yourWi-Fi profiles, click  Prioritize Wi-Fi Profiles.
• To complete the Wi-Fi connection setup, click  Finish.
To change your Wi-Fi network options later, on the Home screen, click the  Manage Connections icon. Click Wi-Fi Options .
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							Connect to a Wi-Fi network using the Push Button Setup methodIf you are using a wireless access point or router that is enabled with Wi-Fi Protected Setup™, you can connect to the Wi-Fi® network using
the Push Button Setup method.
1. On the Home screen, click the  Manage Connections icon.
2. Click  Set Up Wi-Fi Network .
3. Click  Push Button Setup .
4. Click  Next.
5. On your access point or router, press the Wi-Fi Protected Setup button or click the option for Wi-Fi Protected Setup that appears on the access point administration web page or screen.
6. On your BlackBerry® device, click  Done.
7. When you are prompted to save a profile for the Wi-Fi network, click  Next so that your device connects to the Wi-Fi network automatically
next time.
8. Click  Next.
9. On the Wi-Fi Setup Complete screen, perform any of the following actions: • To change the order of your Wi-Fi profiles, click  Prioritize Wi-Fi Profiles.
• To complete the Wi-Fi connection setup, click  Finish.
To change your Wi-Fi network options later, on the Home screen, click the  Manage Connections icon. Click Wi-Fi Options .
Connect to a Wi-Fi network using the PIN method If you are using a wireless access point or router that is enabled with Wi-Fi Protected Setup™, you can connect to the Wi-Fi® network using
the PIN method.
1. On the Home screen, click the  Manage Connections icon.
2. Click  Set Up Wi-Fi Network .
3. Click  Scan for Networks .
4. Click the access point or router that is enabled with Wi-Fi Protected Setup.
5. In the dialog box that appears, click  Next. Your BlackBerry® device creates and displays a PIN.
6. On your access point or router administration screen, type the PIN.
7. When you are prompted to save a profile for the Wi-Fi network, click  Next so that your device connects to the Wi-Fi network automatically
next time.
8. Click  Next.
9. On the Wi-Fi Setup Complete screen, perform any of the following actions: • To change the order of your Wi-Fi profiles, click  Prioritize Wi-Fi Profiles.
• To complete the Wi-Fi connection setup, click  Finish.
To change your Wi-Fi network options later, on the Home screen, click the  Manage Connections icon. Click Wi-Fi Options .
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							About Wi-Fi profilesWhen you connect to a Wi-Fi® network, you can save the connection information in a Wi-Fi profile so that your BlackBerry® device connects
to the Wi-Fi network automatically next time.
The Connection Mode option in a Wi-Fi profile allows you to set whether you want your device to connect to the Wi-Fi network automatically
or to prompt you to connect manually when you are within range of that network.
Your device tries to connect to Wi-Fi networks based on the order in which they appear in your Wi-Fi profile list.
When your device is connected to a Wi-Fi network, the Wi-Fi profile name appears at the top of the Home screen.
Change the order of Wi-Fi profiles Your BlackBerry® device tries to connect to Wi-Fi® networks based on the order in which they appear in your Wi-Fi profile list.
1. On the Home screen, click the  Manage Connections icon.
2. Click  Wi-Fi Options .
3. Highlight a Wi-Fi profile.
4. Press the  Menu key.
5. Click  Move.
6. Click the new location.
Delete a Wi-Fi profile 1. On the Home screen, click the  Manage Connections icon.
2. Click  Wi-Fi Options .
3. Highlight a Wi-Fi® profile.
4. Press the  Menu key.
5. Click  Delete.
Prevent your device from connecting to a Wi-Fi network 1. On the Home screen, click the  Manage Connections icon.
2. Click  Wi-Fi Options .
3. Highlight a Wi-Fi® profile.
4. Press the  Menu key.
5. Click  Disable.
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