Blackberry 9788 Smartphone 6 0 User Guide

PermissionDescriptionMediaSpecify whether third-party applications can access media files on your 
device.Application ManagementSpecify whether third-party applications can add or delete application 
modules or access module information such as an application name or 
version.ThemesSpecify whether your device can use third-party applications as a source for 
customized themes.Input SimulationSpecify whether third-party applications can simulate actions, such as  pressing a key on your device.Browser...

Troubleshooting: Security
I cannot download a certificate
If you changed the connection type that your BlackBerry® device uses to connect to the LDAP-enabled server or DSML-enabled server, try switching to the default connection type.
I cannot unlock my device using my smart card
Try performing the following actions:
•Verify that the correct smart card is inserted in the smart card reader.
•Verify that the smart card is inserted in the smart card reader correctly.
•Verify that you typed the smart card...

Service books and diagnostic reports
Accept, delete, or restore a service book
Your wireless service provider or administrator might send a service book to your BlackBerry® device over the wireless network to add an additional service or application to your device.
If your email account uses a BlackBerry® Enterprise Server, you can also receive service books on your device using the BlackBerry® Desktop Software. For more information, see the Help in the BlackBerry Desktop Software.
1.On the Home screen...

•To delete all diagnostic reports, click Delete All.
Set a default recipient for diagnostic reports
If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient.
1.On the Home screen or in a folder, click the Options icon.
2.Click Networks and Connections > Mobile Network.
3.Press the  key > Diagnostics Test.
4.Press the...

Synchronization
About synchronization and reconciliation
The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over the wireless network.
The wireless email reconciliation feature is designed to reconcile email between your device and the email application on your 
computer over the wireless network. When you file or delete email messages on your device,...

Delete email on your device and in your email application on 
your computer
You can set the Delete On option for each email address that is associated with your BlackBerry® device.
1.On the Home screen, click the Messages icon.
2.Press the  key > Options > Email Reconciliation.
3.If the Message Services field appears, set this field to the appropriate email account.
4.Change the Delete On field to Mailbox & Handheld.
5.Press the  key > Save.
It takes a short period of time for email to be deleted over...

If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes 
precedence over the organizer data on your device when a data synchronization conflict occurs.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you 
update any software. Maintaining a current backup file on your computer might allow you to recover device data if your device 
is lost, stolen, or corrupted by an unforeseen...

Empty the deleted items folder on your computer from your 
device
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more  information, contact your administrator.
1.On the Home screen, click the Messages icon.
2.Press the  key > Options > Email Reconciliation.
3.If the Message Services field appears, set this field to the appropriate email account.
4.Press the  key > Purge Deleted Items.
Troubleshooting: Synchronization
Email is not...

Some characters in calendar entries do not appear correctly after 
synchronization
If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your  computer might not support these characters.
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your 
computer. For more information, see the documentation for the operating system on your computer.
Research In Motion recommends that...

Accessibility options
About accessibility options
BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options, visit 
www.blackberry.com/accessibility.
Screen accessibility options
Display closed captions in videos
You can turn on closed captions so that text displays on the screen when you play video files that support closed captions.
1.On the Home screen, click the Media icon.
2.Press the  key > Media Options.
3.Select...